First seen by our source: 2 days ago
Strategy & Operations
@ Decoda Health
Toronto, Ontario
Overview
Decoda Health is hiring a full-time Strategy & Operations Manager to partner directly with the CEO on scaling the company from $1M to $100M ARR. The role spans revenue operations, sales enablement, market expansion, hiring systems and company infrastructure, for someone comfortable with ambiguity and building processes from scratch.
Responsibilities:
- Review company operations and rank the most important problems
- Run revenue operations, monthly close and dashboards
- Improve sales enablement, demos and case studies
- Design contracts, entities and lightweight SOPs
- Size market expansion opportunities and entry strategies
Requirements summary:
- 3 to 8 years in strategy, operations or consulting
- Strong analytical mindset owning data and dashboards
- Comfortable in ambiguity and building processes from scratch
- Great communicator who influences leaders
- Bonus: SaaS, healthtech or early-stage startup experience
Source and dates
Source type not verified · dover
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-04
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Decoda Health
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
The all-in-one EMR built for med spas and elective care.
Full company description
Med spas, wellness clinics, and aesthetics practices run on 5-10 disconnected tools that don't talk to each other. Decoda replaces all of them. Decoda is the all-in-one EMR and practice management platform built for elective care — scheduling, charting, billing, payments, memberships, inventory, and patient communication in one place. AI is built into every workflow: an AI front desk that answers calls and books patients 24/7, an ambient scribe that generates clinical notes in real time, and automated follow-ups that keep calendars full. Live in 150+ clinics. Processing $100M+ in annual transactions. Backed by Y Combinator (S23) with $4.5M raised.
- LinkedIn followers
- 2,086
- People associated on LinkedIn
- 13
- Reported office locations
- San Francisco, California, US
- Toronto, Ontario M5V 0P4, CA
- Business categories
- Health Care
- Artificial Intelligence
- Software
- FinTech
- Medical
- Artificial Intelligence (AI)
- Other recorded names
- Decoda Health
- Profile identifies a recruitment agency
- No
- Reported total investment
- 4,500,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Med spas, wellness clinics, and aesthetics practices run on 5-10 disconnected tools that don't talk to each other. Decoda replaces all of them. Decoda is the all-in-one EMR and practice management platform built for elective care — scheduling, charting, billing, payments, memberships, inventory, and patient communication in one place. AI is built into every workflow: an AI front desk that answers calls and books…
| Field | Value |
|---|---|
| Industry | Technology, Information and Internet |
| Company size | 11-50 employees |
| Headquarters | San Francisco, California |
| Organization type | Privately Held |
| Year founded | 2023 |
| Open jobs on Jobsy | 9 |
| View page |
Decoda is building the AI-native operating system for modern clinics - unifying scheduling, payments, communications, and patient engagement into one platform where intelligent agents handle work teams used to do manually.
We’re looking for a Strategy & Operations Manager who can partner directly with the CEO to build the internal engine that helps Decoda scale from $1M → $100M ARR and work on the most important problems at the company.
This is a highly cross-functional role touching hiring, revenue operations, market expansion, product enablement, and company infrastructure. This is a role for someone who thrives in ambiguity, likes solving hard problems quickly, and wants true ownership.
Examples of problems to solve
Review operations across the company
Go deep on how sales, onboarding, product, support, and finance actually run.
Dig into data to find bottlenecks, hidden opportunities, and broken loops.
Turn this into a clear, ranked list of the most important problems to solve.
Own sales enablement
Improve demo flows and follow-up playbooks so deals move faster.
Lead creation of case studies that clearly show customer outcomes and ROI.
Instrument and analyse product usage to tell a compelling “value story” in every sales conversation.
Own revenue operations
Design and run a clean commission-tracking system for BDRs and AEs.
Close the books monthly with accurate P&L and burn.
Build simple, reliable dashboards so the team always knows how we’re doing.
Build core operational infrastructure
Evolve our contracts to cover more clinical workflows (labs, prescriptions, programs).
Help set up our global entities and processes.
Codify repeatable processes into lightweight SOPs instead of Notion chaos.
Shape market expansion
Explore new geographies and segments, interview users, and map their biggest problems.
Size opportunities, outline entry strategies, and define what “proof” looks like.
Support hiring, partnerships, and inbound
Help design and run systems to find and close top-tier engineering, sales, and GTM talent.
Track partnership and inbound performance: build the dashboards, define the metrics, and make sure we know what’s working.
You should have
3-8 years in strategy, operations, business-ops or consulting at high-growth tech companies or startups.
Strong analytical mindset; you own data, dashboards, decisions.
Comfortable in ambiguity and ready to roll up your sleeves. You build when no process exists.
Great communicator; you influence leaders and run cross-functional initiatives.
Bonus: SaaS business model experience; healthtech/wellness industry exposure; early-stage startup grit.
Why this role is interesting
Work directly with the CEO on company-defining projects.
See the full picture: product, sales, finance, ops, and customer outcomes.
Opportunity to wear many hats, learn fast, and build real ownership.
Be part of scaling clinics, improving patient outcomes and reshaping an industry.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.