Posted 18 days ago
Support Services Administrator
@ Rentokil Initial
Concord, Ontario
Overview
Rentokil-Terminix Canada is hiring a Support Services Administrator for a hybrid, full-time role in Concord, Ontario, paying $45,700 annually. The role handles work orders, dispatching, invoicing, contract files and accounts receivable for pest control clients, and supports the Sales Team on RFPs.
Pay:
$45,700 a year
Responsibilities:
- Manage portal work orders and dispatching
- Maintain Pest Pac accounts, scheduling and recurring set-ups
- Create consolidated invoices and send them to clients
- Organize and store contract files for each client
- Respond to invoicing corrections, disputes and inquiries
Requirements summary:
- Undergraduate degree or college diploma in a related field
- Excellent interpersonal and customer relations skills
- Strong verbal and written communication
- Strong attention to detail
- Experience with RFPs preferred but not mandatory
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workable
- Employer posting date
- 2026-10-19
- First seen by our source
- 2026-10-20
- Source record updated
- 2026-10-20
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Administrative |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required), College diploma (required) |
| Perks mentioned | Generous paid time off, Retirement plan, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Rentokil Initial
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Global leaders in Pest Control, Hygiene, Plants & Scenting services
Full company description
Rentokil Initial plc employs c.68,500 people across 89 countries - offering the experience and expertise of a multi-national organisation, whilst delivering services with the agility and characteristics of a local business. As world leaders in Pest Control and Hygiene & Well-being services, we deliver services that protect people and enhance lives, to commercial and private customers worldwide. Rentokil Initial plc is listed on the London Stock Exchange (FTSE 100).
- LinkedIn followers
- 583,975
- People associated on LinkedIn
- 12,330
- Reported office locations
- Compass House, Manor Royal, Crawley, Sussex RH10 9PY, GB
- Business categories
- Facilities Support Services
- Service Industry
- Environmental Consulting
- Health Care
- Professional Services
- Environmental Engineering
- Laundry and Dry-cleaning
- Customer Service
- Other recorded names
- Rentokil Initial
- Rentokil Initial Group
- Specialties
- Pest control
- Hygiene services
- Specialist hygiene services
- Washroom hygiene services
- Digital pest control
- Interior landscaping
- Scenting services
- Exterior landscaping
- Commercial pest control
- Smart hygiene
- Office plants
- and Well-being services
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Rentokil Initial plc employs c.68,500 people across 89 countries - offering the experience and expertise of a multi-national organisation, whilst delivering services with the agility and characteristics of a local business. As world leaders in Pest Control and Hygiene & Well-being services, we deliver services that protect people and enhance lives, to commercial and private customers worldwide. Rentokil Initial plc…
| Field | Value |
|---|---|
| Industry | Environmental Services |
| Company size | 10,001+ employees |
| Headquarters | Crawley, Sussex |
| Organization type | Public Company |
| Year founded | 1925 |
| Specialties | Pest controlHygiene servicesSpecialist hygiene servicesWashroom hygiene servicesDigital pest controlInterior landscapingScenting servicesExterior landscapingCommercial pest controlSmart hygiene |
| Open jobs on Jobsy | 110 |
| View page |
Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified technicians use innovative technologies to protect millions of homes and businesses throughout Canada. This role supports our commercial and residential customers while providing World Class customer service.
Role Designation: Hybrid (3 days/week)
Location: 99 Locke Street, Unit #1, Concord ON L4K 0J2
Salary: $45,700 annually
Job Responsibilities
- Various portal management, including receiving and closing work orders and dispatching as appropriate
- Supporting Sales Team on RFPs (Requests for Proposals)
- Pest Pac (internal system) management, including scheduling, creating accounts and managing recurring set-ups
- Re-scheduling any services that may not have been completed
- Creating consolidated invoice set ups
- Organizing and storing all associated contract files in one consolidated client folder
- Creating consolidated invoice set ups as per Province
- Reviewing all completed orders in branches and sending invoices to respective contacts for payment
- Following-up with Operations Mangers to gather any missing service reports
- Responding to any invoicing corrections, disputes or inquiries
- Other duties as may be assigned from time to time
- Assist with A/R for the National accounts
Requirements
- Undergraduate degree or College diploma from any related field
- Excellent interpersonal and customer relations skills
- Demonstrated strength in verbal and written communications
- Strong attention to detail
- Previous experience working with RFPs (Requests for Proposals) preferred, but not mandatory
- Ability to multi-task effectively
- Strong team player with a positive attitude
Benefits
Why Choose Rentokil-Terminix?
A career with Rentokil-Terminix is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience. You will receive some great benefits (if eligible) during your tenure with us:
- You are paid during your training!
- Great benefits - Medical, Dental, and Vision
- Employer-matched RRSP program up to 3.5% of your base salary per year
- Paid sick and vacation days
- Short and long-term disability
- Life Insurance
- Ability to make commission bonus’s (after 3-month probation)!
- Competitive compensation
Rentokil-Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.
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