Support Worker

Brightwater Tuxedo is a premier Assisted Living and Memory Care community where compassionate care, meaningful engagement, and exceptional hospitality come together to create an outstanding resident experience. Our team is dedicated to fostering a welcoming community where residents feel connected, cared for, and empowered to thrive every day.

At Brightwater Tuxedo, we are committed to providing exceptional Assisted Living and Memory Care services that support residents and families with compassion, dignity, and respect. Residents enjoy personalized care, engaging activities, elevated dining, wellness programs, and a welcoming community environment designed to enhance quality of life. Behind every exceptional resident experience is a strong operational team dedicated to supporting employees and ensuring seamless daily operations. As a Support Worker, you will play an essential role in ensuring residents enjoy comfort, peace of mind, and an exceptional living experience every day.

Position Summary:

Under the direction of the Health Services Director and in collaboration with Resident Assistants, Charge Nurses, Medication Assistants and Resident Care Managers the Support Worker will be responsible for assisting to ensure the needs of our Residents are met daily including delivering tray service, Resident Laundry, Escorting Residents, cleaning of common areas and first response to Resident Pendants.

Essential Job Duties & Responsibilities:

• Maintain resident, employee, and community information in strict confidence (with community management or other employees as necessary).
• Submit all required documents to Home Office in a timely manner.
• Escort Residents as required.
• Complete Residents’ personal laundry according to Resident Service Plans.
• Deliver meals to Residents receiving tray service and ensure Residents are receiving appropriate diets according to service plans.
• First response to Resident call pendants to see what Resident needs and to either assist as able or contact Resident Assistants as required.
• Assist in the dining room during mealtimes.
• Communicate any Resident concerns to the appropriate staff members and or managers as appropriate.

Requirements

• Demonstrate ability to communicate effectively in English, both verbally and in writing.
• Maintain CPR and first aid certification.
• Maintain any certifications as required by state or provincial regulations.
• Related support experience.
• Previous Experience working with Seniors.
• Previous healthcare experience would be an asset.
• Strong organizational skills.
• Excellent Oral Communication skills.
• Ability to work in a fast-paced environment and work effectively under pressure to meet deadlines.
• Dependable.