Tax Clinic Lead

Position Title: Tax Clinic Lead

Department: IGNITE Student Union

Supervisor: Coordinator, Student Wellbeing

Locations: Lakeshore campus, North Campus

Hours: Up to 24 hours per week, February 2027 – May 2027

Number of Positions: 3

Position Overview:

The Tax Clinic Lead works with the Coordinator, Student Wellbeing to support the in-person IGNITE Tax Clinic. Their role is a combination of administrative assistance and income tax preparation support. Knowledge of income tax preparation is an asset, but no formal experience is required. You must be a current Humber Polytechnic or the University of Guelph-Humber student and must be up to date with personal tax returns and any other payments owed to the Canada Revenue Agency.

Role Responsibilities:

• Prepare and file basic income tax returns for eligible clients in accordance with CRA guidelines, using the UFile tax filing software
• Facilitate income tax returns for clients either one-on-one or in a group setting
• Explain tax-related information to both clients and team members clearly and effectively
• Monitor appointments and ensure consent forms are signed
• Supervise the attendance, customer service and overall performance of the clinic’s support staff
• Assist the Tax Clinic Supporters in troubleshooting challenges related to client tax returns and/or UFile software.
• Open and close the Tax Clinic room, manage the daily flow of the clinic, and ensure it is running smoothly when the Coordinator, Student Wellbeing is off-site.

Required Competencies:

• A prominent level of attention to detail to accurately prepare and review tax returns
• Strong numerical and mathematical skills to perform calculations accurately
• Strong communication skills and a client-centric approach, with the ability to deliver excellent customer service and address client questions or concerns
• A commitment to ethical conduct and confidentiality when handling sensitive financial information
• Works well under pressure and in a fast-paced environment
• Strong leadership skills with a proactive, solution-oriented work approach

Role Requirements Issued by the CRA:

• Participate in the required trainings offered by the Canada Revenue Agency (CRA) / CVITP workshops, as well as IGNITE’s income tax training sessions
• Register as a Community Volunteer Income Tax Program Volunteer (CVITP)
• Must apply for and have an active EFILE number and RepID as required by the CRA
• Must have filed a 2025 tax return and be up to date with all previous personal tax returns and any other payments owed to the Canada Revenue Agency
• Must be 18+ to participate
• Must have a valid Social Insurance Number which cannot expire any time during the year you participate in the clinic

Qualifications/Education:

• Must either be a current Humber Polytechnic or the University of Guelph-Humber fee paying student at the time of application and throughout the duration of the tax clinic.
• Experience in the accounting or financial services field (such as tax preparation services, bookkeeping, banking/insurance or financial service centres, accounts payable/receivable, and billing centres) is considered an asset.
• Previous experience preparing and filing tax returns is considered an asset, although is not required.
• It is considered an asset if candidates are enrolled in a program such as Finance, Accounting, Business Management or Financial Planning, but it is not required.
• Prior experience as a Tax Clinic Supporter with IGNITE’s Tax Clinic is strongly preferred.

At the end of this opportunity, students will achieve the following:

• Exceptional customer service expertise, dealing one-on-one with diverse clients.
• Hands-on experience in income tax preparation, a crucial skill for financial and accounting roles.
• Professional communication and problem-solving skills, preparing them for real-world challenges.
• Teamwork and collaboration abilities developed through group efforts in a fast-paced environment.
• Practical financial knowledge, improving your understanding of tax systems and regulations, enhancing employability in finance-related roles.
• The opportunity to use this experience to fulfill placement requirements.
• Receive a Certificate of Appreciation, issued by the CRA.

Compensation: $17.95 an hour.

Note on AI: IGNITE does not use AI or automated algorithms to screen or rank candidates. Every application is reviewed by our team.