Posted 2 months ago
Technical Business Analyst
@ Procom
Toronto, Ontario
Overview
Procom is hiring a Technical Business Analyst for BMO's Enterprise GenAI solutions delivery, on a 12-month contract at 8 hours per day in Toronto. The role documents how GenAI platform capabilities are built (APIs, data flows, agent orchestration, observability, guardrails) within a regulated, agile delivery pod. The posting describes a hybrid arrangement.
Pay:
$67.50–$90 an hour
Responsibilities:
- Lead discovery of current-state architecture, data flows and user journeys
- Translate requirements into functional and non-functional specifications
- Maintain backlog and delivery documentation in Jira
- Design and support test cases including GenAI validations and UAT
- Coordinate architecture review and Responsible AI compliance
Requirements summary:
- 10+ years in business or technical business analysis in complex enterprises
- Experience translating technical solutions into business requirements
- Understanding of APIs, data flows, integrations and solution architecture
- Experience in regulated environments with risk and governance
- Familiarity with GenAI concepts, prompts and associated risks
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-08-28
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-18
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 10+ years |
| Hours per week | 40 |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Procom
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Procom is one of North America’s leading staffing and contract workforce services providers. Successfully meeting the needs of Fortune 500 clients since 1978, we have 18 offices across North America, with over 12,500 skilled professionals currently on assignment. We are an award winning staffing firm. Discover more about our Best of Staffing award and what real clients and job seekers have to say about working with Procom by checking out our client and talent ratings on ClearlyRated. Procom has long been recognized as a market-leading source of high-performing services and solutions that transform how our clients acquire and manage the very best talent. Relying on the excellence of individuals to make a difference, we know that people matter. And we want to work with you. CNESST License: AP-2504746, AR-2504747, AP-2000583, AR-2000584
- LinkedIn followers
- 195,312
- People associated on LinkedIn
- 1,304
- Reported office locations
- 30 St Clair Ave W, Toronto, Ontario M4V 3A1, CA
- 320 March Rd, 200, Ottawa, Ontario K2K 2E3, CA
- 333 7 Ave SW, Suite 2100, Calgary, Alberta T2P 2Z1, CA
- 10025 - 102A Avenue, Suite 1800, Edmonton, Alberta T5J 2Z2 , CA
- 1021 W Hastings St, Suite 1100, Vancouver, British Columbia V6E 0C3, CA
- 1280 Boulevard Lebourgneuf, 300, Québec, Quebec G2K 0H1, CA
- 1130 Situs Court, Suite 216, Raleigh, North Carolina 27606 , US
- Other recorded names
- Procom
- Specialties
- Hybrid Statement of Work and Contractor Management Technology
- Profile identifies a recruitment agency
- Yes
Procom is one of North America’s leading staffing and contract workforce services providers. Successfully meeting the needs of Fortune 500 clients since 1978, we have 18 offices across North America, with over 12,500 skilled professionals currently on assignment. We are an award winning staffing firm. Discover more about our Best of Staffing award and what real clients and job seekers have to say about working with…
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 201-500 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Specialties | Hybrid Statement of Work and Contractor Management Technology |
| Open jobs on Jobsy | 236 |
| View page |
BMO is currently sourcing for a Technical Business Analyst, GenAI / Foundational Services, to support Enterprise GenAI solutions delivery.This is a hybrid contract role in Toronto.
Role Overview
This role supports the delivery of enterprise Generative AI solutions within a regulated banking environment, translating technical capabilities into business outcomes. The Technical Business Analyst is embedded in an agentic platform delivery pod operating in a strictly agile model, working alongside internal development and data/analytics teams and engaging commercial banking stakeholders. The focus extends beyond business requirements to documenting how capabilities are built, covering APIs, data flows, agent orchestration, observability, and guardrails. This is a 12 month engagement at 8 hours per day.
Key Responsibilities
Lead discovery and document current-state architecture, data flows, integrations, and user journeys
Translate requirements into functional and non-functional specifications, and manage scope and priorities
Maintain backlog and delivery documentation in Jira
Interface with development and data/analytics teams to clarify requirements and support execution
Design and support test cases including GenAI-specific validations, system integration testing, user acceptance testing, and performance validation
Coordinate governance alignment including architecture review and Responsible AI compliance
Lead release readiness activities, stakeholder sign-off, and lessons learned
Must-Have Skills
10+ years in Business Analysis or Technical Business Analysis within complex enterprise environments
Translating technical solutions into business requirements and user journeys
Strong understanding of APIs, data flows, integrations, and solution architecture
Working knowledge of agent orchestration, observability, and guardrails
Experience across the full delivery lifecycle including requirements, build support, testing, and release
Experience in regulated environments with risk, compliance, and governance considerations
Familiarity with GenAI concepts including prompts, model behaviour, and associated risks
Documentation of how technical capabilities are built, not business requirements alone
Nice to Have Skills
Experience in financial services or banking
Exposure to GenAI or advanced analytics programs
Experience with Jira for backlog and delivery management
Familiarity with Responsible AI, security, and architecture governance processes
Ideal Candidate
Deep technical depth without a coding requirement, close to a developer profile combined with an understanding of business workflows
Prior experience embedded in an agile product or platform delivery pod rather than a project-based BA function
Experience engaging commercial banking stakeholders on technical delivery
A resume that evidences specific programs delivered and measurable outcomes rather than tool and buzzword lists
Journal
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