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Posted 4 days ago

Tenant Relations Officer

@ Regina Housing Authority

Regina, Saskatchewan

Full-time
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SIGNALS

Overview

Regina Housing Authority is hiring a full-time Tenant Relations Officer to handle tenant selection, placement, support and service referrals. The role involves building ongoing tenant relationships, addressing complaints, assessing complex needs and coordinating with agencies and support services. The posting requires a related degree, a clear criminal record check, and a valid Class 5 licence with access to a reliable vehicle.

Responsibilities:

  • Select and place tenants based on need and vacancies
  • Build ongoing tenant relationships and support successful tenancies
  • Address tenant complaints and assess complex needs
  • Coordinate with agencies and support services

Requirements summary:

  • Degree in social work, nursing or social sciences, plus related experience
  • Clear criminal record check
  • Access to a reliable vehicle and valid Class 5 licence
  • Strong mediation and conflict resolution skills
  • Experience with high-risk populations

Tools & skills

Source and dates

Job-board feed · saskjobs

Employer posting date
2026-11-03
First seen by our source
2026-10-16
Source record updated
2026-11-04

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentSocial & community services
Hours per week40 (estimated)
Travelair: none · ground: minimal
Work settingOffice, Client sites
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
Licences & certificationsClass 5, Criminal Record Check
Driver’s licencerequired, own vehicle
Background checkscriminal record
EducationBachelor’s degree (required)
Fields of studySocial Work, Nursing, Social Sciences

Summary and details written by AI from the posting; the employer’s posting is the authority.

Regina Housing Authority

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Job description

Description

Regina Housing provides appropriate and affordable housing to those most in need. We are currently looking for one Tenant Relations Officer to join our Housing Program team.

The Tenant Relations Officers (TROs) are responsible for all aspects of tenant selection, placement, support and service referrals. Our TROs provide each tenant with suitable placement based on need and current vacancies. TROs establish an ongoing relationship with tenants to facilitate successful tenancies by addressing complaints, assessing complex needs, and assisting to secure adequate support. Our TROs work closely with agencies and support services to address specific requirements of each tenant.

Knowledge, Skills and Abilities:
- Knowledge in community development, social programs and non-profit administration
- Excellent communications skills with emphasis on interpersonal skills, mediation and conflict resolution
- Ability to interpret Acts and regulations and apply policies and procedures
- Ability to prioritize and organize in a demanding environment
- Critical thinking skills
- A high degree of self-initiation, reliability and flexibility
- Experience working with high-risk populations

Qualifications:
- A Degree in Social Work, Nursing, Social Sciences (or related discipline) combined with related experience
- A clear and satisfactory Criminal Record Check
- Access to a reliable vehicle and a valid Class 5 driver's license

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