Posted 4 months ago
Tim Hortons Supervisor, Full Time
@ Chartwells Higher Education
Toronto, Ontario
Overview
Chartwells Higher Education is hiring a full-time Tim Hortons Supervisor to assist the Manager on duty in coordinating food service associates while keeping high customer service standards. The role covers supervising production, scheduling, hiring and training staff, reporting on inventory, sales and costs, and enforcing health and safety and HACCP rules. The posting requires at least one year of food industry management experience and FoodSafe Level 1.
Responsibilities:
- Supervise food production and cash readings
- Manage associates and schedule staff hours
- Hire and train employees
- Track weekly inventory, sales, labour and food cost
- Ensure health, safety and HACCP compliance
Requirements summary:
- At least one year of food industry management experience
- FoodSafe Level 1 Certification
- Strong supervisory and leadership skills
- Excellent customer service and communication skills
- Knowledge of Microsoft Office
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-07-14
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Food & beverage |
| Experience | 1+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store, Restaurant or kitchen |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Licences & certifications | FoodSafe Level 1, WHMIS |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Chartwells Higher Education
| Field | Value |
|---|---|
| Open jobs on Jobsy | 219 |
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Essential Duties and Responsibilities:
- Assist the Shift Managers to supervise multiple food service units.
- Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
- Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
- Communicate positively and enthusiastically to the café patrons and address their issues promptly.
- Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
- Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
- Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.
Qualifications:
Think you have what it takes to be our Food Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- At least one year of strong operation food industry management experience.
- FoodSafe Level 1 Certification.
- Comprehensive health and safety knowledge and training.
- Knowledge of food service catering.
- Strong supervisory skills and the capability to motivate and lead staff.
- Employee relations experience in a unionized environment is an asset.
- Excellent customer service skills.
- Excellent communication skills (written and verbal).
- Knowledge of Microsoft Office.
Journal
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