UKG Pro WFM Scheduling Lead- Manager

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Our People Consulting practice, inclusive of Workforce Advisory and HR Technology and Transformation, facilitates large-scale business operations for people enablement across enterprise organizations. We unlock the full potential of their workforce by transforming how HR delivers value to businesses.

The Opportunity

The HR Technology & Transformation (HRTT) practice brings together HR and technology expertise to turn workforce priorities into practical business outcomes. We work with clients across industries to align people strategies, operating models, processes, data, and technology, creating more agile, efficient, and employee-centric organizations.

Our team advises and guides organizations through complex HR and workforce transformation initiatives, enabling them to modernize service delivery, enhance employee experiences, optimize business processes, and maximize the value of their Human Capital Management (HCM) technology investments. From HR strategy and process design to technology implementation, data migration, and enterprise-wide roadmaps, we support clients through every stage of their transformation journey.

Joining our team is an opportunity to work alongside multidisciplinary professionals on large-scale transformation programs, shaping the future of work. We are seeking individuals who are curious, analytical, collaborative, and passionate about solving complex business challenges through a technology-enabled perspective.

Your key responsibilities:

As a Manager, you will:

• Lead end-to-end delivery of HR Technology and Transformation workstreams, including process design, configuration activities, implementation, data readiness, testing, deployment, and change activities.
• Manage day-to-day client interactions, serving as a key point of contact for project delivery, scope, timelines, risks, and deliverables.
• Support the design and execution of HR transformation roadmaps aligned to client business objectives, workforce priorities, and employee experience goals.
• Translate complex business needs into scalable, technology-enabled HR solutions across the employee lifecycle.
• Oversee key delivery activities, including requirements validation, solution design, testing coordination, data migration support, and deployment readiness.
• Develop and manage project plans, track progress, identify risks and dependencies, and proactively drive mitigation strategies.
• Lead, coach, and develop junior team members by providing direction, feedback, quality review, and day-to-day delivery support.
• Contribute to business and practice development activities, including proposals, client presentations, RFP responses, and internal initiatives.

Technical Skills:

• 5+ years of hands-on UKG Pro WFM implementation and configuration experience within complex, including unionized, environments.
• Advanced knowledge of Timekeeping or Advanced Scheduling, with an understanding of dependencies across Accruals, Leave, Absence, Reporting, Analytics, and connected systems.
• Experience leading requirements and design workshops and translating complex requirements into scalable UKG Pro WFM solutions.
• Experience overseeing configuration, system testing, defect resolution, deployment, go-live, and stabilization activities.
• Ability to lead UKG Pro WFM workstreams, manage cross-functional dependencies, and provide guidance to junior resources.
• Experience leveraging AI tools, including generative AI, automation platforms, and data analysis tools, to enhance productivity and support insight development is an asset.
• Current UKG Pro WFM certification preferred.

Skills & Attributes for Success:

• Strong understanding of HR transformation, operating models, HR technology ecosystems, and implementation methodologies.
• Proven ability to lead workstreams and teams across complex client engagements while managing delivery quality and timelines.
• Strong project management skills, including planning, tracking, risk management, issue resolution, and stakeholder coordination.
• Ability to build trusted client relationships and manage expectations across functional, technical, and leadership stakeholders.
• Excellent written and verbal communication skills, including the ability to create executive-ready materials and lead client discussions.
• Ability to collaborate across cross-functional teams, including functional, technical, data, change management, and project management resources.

To qualify for the role, you must have:

• Bachelor's degree in Business, Human Resources, Engineering, Information Systems, Technology, or related field.
• 5+ years of experience in HR technology, HR transformation, consulting, system implementation, or related discipline.
• Experience leading HR technology and transformation initiatives, including requirements gathering, process design, system configuration, testing, deployment, and stakeholder management activities.

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you to decide which benefits are right for you and help you create a solid foundation for your future. Our Total Rewards package includes comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm-paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Additionally, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

• Toronto/Calgary/Vancouver/Edmonton/Montreal: $114,000 to $155,000

Diversity and Inclusion

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with the highest ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.