Posted yesterday
Veterinary Client Services & Operations Supervisor
@ Careport Animal Hospital
Regina, Saskatchewan
Overview
Careport Animal Hospital is hiring a full-time Veterinary Client Services & Operations Supervisor to lead front-end client service, supervise daily hospital workflow and team members, and support the General Manager with administrative work. The role blends client service leadership, floor supervision, and administrative support.
Responsibilities:
- Lead reception team and client service functions
- Supervise daily hospital workflow and coordinate departments
- Coach, onboard, and develop team members
- Prepare reports, spreadsheets, and administrative documentation
- Support inventory management and purchasing
Requirements summary:
- Proven experience supervising or managing employees
- Experience coordinating daily operations
- Strong client service and communication skills
- Ability to solve workflow challenges practically
Tools & skills
Source and dates
Job-board feed · saskjobs
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Careport Animal Hospital
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Description
We are seeking an experienced and motivated leader to join our veterinary hospital as a Veterinary Client Services & Operations Supervisor. This is a blended role that combines client service excellence, floor supervision, team leadership, and administrative support to the General Manager.
The successful candidate will have a proven track record of supervising or managing employees, coordinating daily operations, and fostering a positive, accountable workplace culture while delivering exceptional service to clients and patients.
You will play a key role in ensuring the smooth operation of the hospital. You will lead front-end client service functions, support daily workflow throughout the hospital, assist with employee supervision, and provide administrative support to the General Manager.
KEY RESPONSIBILITIES
Client Services Leadership
- Lead and support the reception team in delivering exceptional client experiences.
- Manage appointment flow and client communications.
- Address and resolve client concerns professionally and effectively.
- Ensure scheduling, billing, and record management processes are accurate and efficient.
Team Supervision & Floor Operations
- Supervise daily hospital workflow and coordinate activities between departments.
- Provide day-to-day guidance, coaching, and support to team members.
- Assist with employee onboarding, training, and performance development.
- Monitor staffing needs and assist with schedule coordination.
- Support accountability and adherence to hospital policies and procedures.
- Identify workflow challenges and implement practical solutions.
Administrative Support to the General Manager
- Prepare reports, spreadsheets, and administrative documentation.
- Support inventory management and purchasing processes.
- Assist with team communications, meetings, and training initiatives.
- Assist with policy implementation and quality improvement projects.
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