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Posted 169 months ago

Voice Architect/Engineer

@ system canada technologies

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Toronto, Ontario

On-siteContract
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SIGNALS

Overview

SCT Resources, through system canada technologies, is hiring a contract Voice Architect/Engineer. The role calls for advanced Avaya phone switch and contact centre design skills, along with project management and technical leadership.

Responsibilities:

  • Design contact centre and Avaya phone system architecture
  • Develop diagrams and methodologies in Visio and PowerPoint
  • Lead technical design and implementation projects
  • Apply emerging technology concepts to live environments

Requirements summary:

  • Advanced Avaya phone switch experience
  • Advanced contact centre design and function knowledge
  • Extensive project management experience
  • Proven technical leadership and innovation
  • Knowledge of SIP and SMS
  • Strong oral, written and presentation communication

Tools & skills

Avaya phone switchMicrosoft VisioMicrosoft PowerPoint
Source and dates

Employer career site / ATS feed · smartrecruiters

Employer posting date
2012-12-31
First seen by our source
2026-10-14
Source record updated
2026-10-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentSoftware development
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

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system canada technologies

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FieldValue
Open jobs on Jobsy399
Job description

Company Description

SCT resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

Job Description

  • Avaya phone Switch - advanced
  • Experience with Contact center design and function - advanced
  • Strong desire for creativity and innovation; strong technical leadership abilities - advanced
  • Proven ability to maintain leading edge skills in a rapidly changing environment - advanced
  • Excellent communication skills (oral, written and presentation), organizational and collaboration skills
  • Expert knowledge and development of diagrams and methodologies using Microsoft Visio and PowerPoint applications - advanced
  • Extensive project management skills and experience - advanced
  • Demonstrated ability to apply new technology concepts to a real working environment - advanced
  • SIP
  • SMS
  • Call Center

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