Posted 10 days ago
VP, Operations & Transformation
@ Big Viking Games
Toronto, Ontario
Overview
Big Viking Games is hiring a VP, Operations & Transformation to lead modernization of its operating model and run studio, product, people, accounting and IT operations. The role reports to the CEO, owns the operating plan and P&L guidance, and requires 15+ years of experience with 3+ years leading a P&L or operating budget. It is a full-time role working from the Toronto Harbourfront office at least 3 days a week.
Responsibilities:
- Lead the company's operating model transformation from design to adoption
- Run studio, product, people, accounting and IT operations
- Own the P&L and annual operating plan with the CEO
- Modernize processes and systems, including AI
- Build the team, structure and culture
Requirements summary:
- 15+ years of experience, including 3+ years leading a P&L or operating budget
- Experience in consumer software or digital services
- Daily use and adoption of AI across teams
- Strong executive communication
- Collaborative leadership across creative, technical and business teams
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workable
- Employer posting date
- 2026-10-27
- First seen by our source
- 2026-10-28
- Source record updated
- 2026-10-28
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Lead |
| Department | Business operations |
| Experience | 15+ years |
| Management experience | 3+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Retirement plan, Stock or equity, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Big Viking Games
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Making Fans!
Full company description
Making fans - That’s what we’re all about! Since our humble beginnings in 2011, these two words have driven Big Viking Games to become the successful Canadian company that it is today. We are focused on making our mark as a next-generation, live operations games company. We believe that each Viking is unique and brings exponential value to the company. In return, we provide Vikings with the opportunity to solve problems through continuous learning and fostering feedback, ultimately mastering their craft. By investing in our Vikings and in new technologies, we can continue our success for years to come. We are embarking on an adventure and rely on our team of skilled, enthusiastic, and collaborative Vikings to turn our ship towards a new horizon.
- LinkedIn followers
- 33,103
- People associated on LinkedIn
- 69
- Reported office locations
- Toronto, Ontario, CA
- Business categories
- Social
- Digital Entertainment
- Gaming
- Software
- Online Games
- Other recorded names
- Big Viking Games
- Specialties
- Mobile Games
- iOS
- Live Operations
- Gaming
- Free to play
- Social Games
- Global
- and online
- Profile identifies a recruitment agency
- No
- Reported total investment
- 21,750,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Making fans - That’s what we’re all about! Since our humble beginnings in 2011, these two words have driven Big Viking Games to become the successful Canadian company that it is today. We are focused on making our mark as a next-generation, live operations games company. We believe that each Viking is unique and brings exponential value to the company. In return, we provide Vikings with the opportunity to solve…
| Field | Value |
|---|---|
| Industry | Computer Games |
| Company size | 11-50 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Year founded | 2011 |
| Specialties | Mobile GamesFacebookiOSLive OperationsGamingFree to playSocial GamesGlobaland online |
| Open jobs on Jobsy | 7 |
| View page |
About Big Viking Games
Founded in 2011, Big Viking Games is an independent Toronto-based consumer entertainment company behind YoWorld and Fish World, two long-running social games played by tens of millions of people over the years. Our business is built on loyal communities, recurring player engagement and a team with deep roots in web and live-service technology.
Today, we are modernizing how the company operates to keep pace with a fast-moving technology landscape. We are rethinking how our teams plan, execute and grow the business, and building an organization designed for the next decade of consumer digital products.
About the Role
As VP, Operations & Transformation, you will lead the modernization of Big Viking Games and run the operations that power the business. You will report to the CEO, serve on the leadership team and work alongside our product, engineering and creative leaders to set direction and deliver results across functions. Your remit covers studio production, product operations, people operations, accounting and IT, and the systems that connect them.
Success in this seat calls for an AI-native operator who builds with AI firsthand and leads the shift to a modernized operating model across the business. You bring a systems view of the organization, a strong command of operating leverage and capital efficiency, and the judgment to balance near-term performance with long-term value creation, while leading change through clear communication and strong stakeholder alignment.
We value in-person collaboration, and this role works from our Toronto Harbourfront office at least 3 days a week.
What You'll Do
This is a hands-on executive role at the center of the business, connecting strategy, operations and people across every function:
- Lead the transformation agenda. Define the roadmap for modernizing the company's operating model, and drive it from design through adoption across every function.
- Run operations across the business. Lead studio and product operations, people operations, accounting and IT, with clear ownership and measurable outcomes.
- Own the operating plan. Partner with the CEO on the P&L, set the annual operating plan and cost structure, and track performance against it.
- Modernize processes and systems. Bring in modern tools and practices, including AI, where they create the most value, and measure the impact they deliver.
- Build the team and culture. Shape the structure, roles and culture for the company's next chapter, and develop the leaders who will carry it forward.
- Drive strategic initiatives. Lead priorities that span teams, run the planning and review rhythm, and keep the leadership team aligned on what matters most.
Requirements
What You Bring
- 15+ years of experience, including 3+ years leading a P&L or operating budget.
- Experience in consumer software or digital services businesses, ideally with transactional or subscription revenue.
- You use and build with AI daily, have led its adoption across teams, and set a high bar for how effectively your organization puts it to work.
- Strong executive communication. You bring clarity to complex decisions, write and present with precision, and keep leaders aligned on priorities and trade-offs.
- A collaborative leadership style. You build trust across creative, technical and business teams and bring people together around shared priorities.
Nice to Haves
- Experience in gaming or interactive entertainment.
- A background in management consulting, investment banking or private equity.
- Experience reporting to a board or working closely with investors and lenders.
- A track record of leading company-wide transformation or operating model redesign, from strategy through execution.
Benefits
Comprehensive benefits package, including health, dental, and vision coverage.
- HSA/WSA spending account from day one.
- Participation in the Employee Stock Option Plan.
- RRSP participation and matching.
- 15 vacation & 10 wellness days.
- Access to leading AI tools
Hiring Process and AI Disclosure
This posting is for a new role.
Big Viking Games may use AI-assisted tools at some steps of the recruiting process, including application review support, candidate research, interview preparation, scheduling support, and workflow administration.
AI does not make final hiring decisions. Hiring decisions are made by people.
Accessibility and Accommodation
Big Viking Games is committed to creating an inclusive and accessible environment for all candidates. We welcome applications from individuals of all abilities and will provide accommodations throughout the hiring process as needed.
If you require accommodation during the hiring process, please contact [email protected] so we can work with you to support your needs.
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