Warehouse Operations Manager

Our client in Brantford is looking for an experienced warehouse management professional to fill the role of Warehouse Operations Manager!

As the Operations Manager you will oversee all warehouse operations functions including logistics, staff coaching and direction, administrative and facility functions with the goal of meeting operational targets.

Through effective leadership and employee development, you will ensure exceptional customer service to strengthen the company image and support a high‑performing workforce, who strive to meet and exceed company and personal performance KPIs.

Come join this established company and be the recipient of an attractive compensation package including salary at 90K, comprehensive benefits plan and paid vacation time off!

Job Requirements:

• Degree or diploma in a related field such as Business or Supply Chain Management
• 5-7 years of related experience and/or training in warehouse distribution; or equivalent combination of education and experience.
• 3- 5 years of supervisory experience in a warehouse environment is required.
• Experience managing company delivery fleet and the ability to effectively plan loads for timely delivery.
• Skilled in delegating tasks, setting expectations, and monitoring progress of direct reports.
• Able to motivate and inspire employees and give and receive constructive feedback.
• Effective at prioritizing tasks, managing time, and creating action plans to achieve business goals.
• Ability to multitask and meet tight deadlines.
• Experience tracking performance KPI's for use in coaching and performance management.
• Strong verbal communication skills, with the confidence to speak clearly in all business settings.
• Certified JHSC Member, First Aid Certification
• Requires computer proficiency including experience with warehouse management system, Word, Excel, Outlook, and basic Internet use.

Job Responsibilities:

• Equip all personnel with the tools, information, and knowledge required to perform safely, effectively and support company goals.
• Ensure compliance with company policies, procedures, and ethical standards including health and safety standards such as use of PPE's by all employees.
• Supervise and manage a team of warehouse associates and drivers.
• Ensure staff understand company and departmental objectives, encourage cross‑department collaboration, and help resolve conflicting priorities.
• Set clear employee goals and expectations by developing performance metrics and targets aligned with company goals
• Plan delivery routes to meet customer timelines and expectations
• Eliminate inefficient practices by developing and implementing improvements to operational efficiency.
• Maintain a safe warehouse environment and ensure all employees understand and follow safe work practices and procedures.
• Model company values and leadership standards in all decisions and interactions.
• Ensure the branch meets or exceeds customer service expectations through consistent operational excellence.
• Address customer inquiries and concerns promptly
• Responsible for overseeing the entire fleet including maintenance and safe operation of vehicles, following MTO and proper loading procedures, adhering to maintenance schedules, and annual inspections.
• Coordinate with the Warehouse Supervisor to ensure timely, cost‑effective deliveries
• Oversee building and property maintenance to ensure a safe and functional facility.
• Optimize warehouse layout and space to minimize loss and maximize efficiency; Identify and implement improvements and maintain a safe, clean, and organized warehouse environment.

If you have the skills and abilities to fulfill the job requirements above, send your resume to: [email protected]

Grand River Personnel is committed to promoting accessibility for Ontarians with disabilities and complying with the Accessibility for Ontarians with Disabilities Act and makes accommodations available for applicants with disabilities throughout its recruitment processes. When an applicant for employment is chosen to participate in an assessment and/or selection process, reasonable accommodations are available upon request.