Posted 10 days ago
Account Manager
@ G&A Robot
Burnaby, British Columbia
Overview
G&A Robot is hiring a full-time, on-site Account Manager in Burnaby to manage an established portfolio of existing clients for its automated vending systems. The role focuses on client retention, relationship building and growing each account through upsell opportunities, supported by CRM and data analysis. Mandarin or Cantonese is an asset.
Responsibilities:
- Manage an established portfolio of existing clients
- Serve as primary point of contact and build long-term relationships
- Identify upsell and growth opportunities
- Maintain accurate CRM records for accounts, quotes and orders
- Analyse account data to identify retention risks
Requirements summary:
- 1-2 years in account management, client services or customer success (B2B preferred)
- Post-secondary education in Business, Sales or Marketing is an alternative
- Strong negotiation and conflict-resolution skills
- Strong data analysis skills with attention to detail
- Comfort in a fast-paced, operations-focused environment
- Mandarin or Cantonese is an asset
Tools & skills
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-10-27
- First seen by our source
- 2026-10-27
- Source record updated
- 2026-10-27
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Sales |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, Mandarin, Cantonese |
| Education | College diploma (preferred) |
| Fields of study | Business, Sales, Marketing |
Summary and details written by AI from the posting; the employer’s posting is the authority.
G&A Robot
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Gourmet & Automatic - Smart Café In A Box: Experience the next generation of foodservice automated vending solutions.
Full company description
Gourmet & Accessible - Smart Café In A Box: Experience the next generation of foodservice with G&A ROBOT automated vending solutions.
- LinkedIn followers
- 843
- People associated on LinkedIn
- 23
- Reported office locations
- 2999 Underhill Ave, Vancouver, British Columbia V5A 3C2, CA
- 9805 Horton Rd SW, A2, Calgary, Alberta T2V 2X5, CA
- 661 Alpha St, B2, Victoria, British Columbia V8Z 1B5, CA
- Other recorded names
- G&A Robot
- G&A ROBOT
- Specialties
- vending
- robotic
- smart
- smart robotic vending
- vending machine
- robot
- food
- and beverage
- Profile identifies a recruitment agency
- No
Gourmet & Accessible - Smart Café In A Box: Experience the next generation of foodservice with G&A ROBOT automated vending solutions.
| Field | Value |
|---|---|
| Industry | Commercial and Service Industry Machinery Manufacturing |
| Company size | 11-50 employees |
| Headquarters | Vancouver, British Columbia |
| Organization type | Public Company |
| Year founded | 2022 |
| Specialties | vendingroboticsmartsmart robotic vendingvending machinerobotfoodand beverage |
| Open jobs on Jobsy | 10 |
| View page |
Company Description
G&A ROBOT delivers “Smart Café in a Box” solutions, providing automated vending systems that bring gourmet and accessible foodservice to a wide range of locations. The company focuses on combining advanced technology with quality food and beverages to create convenient, consistent customer experiences. Its automated platforms are designed to streamline operations, reduce labor demands, and enhance service reliability. Team members contribute to an innovative environment where foodservice, robotics, and customer-centric design intersect, supporting the growth of next-generation vending solutions.
About the Role
G&A Robot is looking for a relationship-focused, data-driven Account Manager to join our team. This is a full-time, on-site role based in Burnaby. You will manage an established portfolio of existing clients, build long-term relationships, keep customers satisfied and retained, and identify opportunities to grow each account.
Responsibilities
- Manage an established portfolio of existing clients, with ownership of client satisfaction, retention and account growth
- Act as the primary point of contact, building long-term, trusted relationships with clients and key decision-makers
- Understand each client’s needs and uncover growth or upsell opportunities
- Address client questions, concerns and objections professionally and proactively
- Maintain accurate, up-to-date CRM records for accounts, opportunities, quotes and orders, and ensure timely client communication
- Analyse account data to identify retention risks and opportunities to expand or upgrade each client’s services
Qualifications
- 1-2 years of experience in an account management, client services or customer success role (B2B preferred) and/or post-secondary education in Business, Sales or Marketing
- Effective written and verbal communication and presentation skills
- Strong negotiation and conflict-resolution skills
- Strong data analysis skills, with attention to detail and accuracy
- Comfort working in a fast-paced, operations-focused environment
- Mandarin or Cantonese is an asset
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