Posted 5 months ago
ACCOUNT MANAGER
@ Green Shield Canada
Overview
Green Shield Canada is hiring a full-time Account Manager for its Small Business segment in Vancouver, reporting to the Director of Account Management. The role manages and grows a portfolio of group benefits accounts through Advisor and client relationships, plan reviews and renewals. The posting states a base salary of CAD $74,269 to $92,837 and a hybrid work model.
Responsibilities:
- Serve as primary contact for Advisors and clients
- Manage and grow a portfolio of group benefits accounts
- Lead renewal and plan performance meetings
- Monitor client utilization and financial reports
- Prepare and implement plan design revisions
Requirements summary:
- 3–5 years in account management, group benefits or insurance
- LLQP licence required
- GBA designation or progress toward it preferred
- Strong negotiation and analytical skills
- Excellent verbal and written communication
Tools & skills
Source and dates
Source type not verified · csod
- Employer posting date
- 2026-06-04
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-10-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Sales |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | ground: moderate |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | LLQP, GBA |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Green Shield Canada
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Better Health for All.
Full company description
As Canada's only national non-profit health care and insurance organization, GreenShield believes health care is a right, not a privilege. We're dedicated to improving health outcomes, driving systemic change, and building a future where every Canadian can reach their full health and well-being potential. We are revolutionizing the health care and insurance experience by bringing coverage and care together in one place. Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All. GreenShield is proud to be recognized multiple times as one of Canada's Most Admired Corporate Cultures, certified annually as a leading Imagine Canada Caring Company, and honoured with repeat placement on Fortune’s prestigious Change the World list – a testament to our sustained commitment to purpose-driven innovation and impact.
- LinkedIn followers
- 29,546
- People associated on LinkedIn
- 1,587
- Reported office locations
- 8677 Anchor Drive, P.O. Box 1606, Windsor, Ontario N9A 6W1, CA
- 5140 Yonge St, Toronto, ON M2N 6L7, CA
- Bow Valley Square 4, 250 6 Avenue Southwest Suite 1220, Calgary, AB T2P 3H7, CA
- 255 Queens Ave, London, ON N6A5R8, CA
- 595 Burrard St., Suite 833, Vancouver, BC V7X 1L2, CA
- Business categories
- Health Care
- InsurTech
- Non Profit
- Insurance
- Dental
- Other recorded names
- Green Shield Canada
- GreenShield
- Specialties
- Insurance
- Administration
- Health
- Pharmacy
- Social Impact
- Mental Health
- Telemedecine
- Health and Benefits
- and Oral Health
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
As Canada's only national non-profit health care and insurance organization, GreenShield believes health care is a right, not a privilege. We're dedicated to improving health outcomes, driving systemic change, and building a future where every Canadian can reach their full health and well-being potential. We are revolutionizing the health care and insurance experience by bringing coverage and care together in one…
| Field | Value |
|---|---|
| Industry | Non-profit Organizations |
| Company size | 1,001-5,000 employees |
| Headquarters | Windsor, Ontario |
| Organization type | Nonprofit |
| Specialties | InsuranceAdministrationHealthPharmacySocial ImpactMental HealthTelemedecineHealth and Benefitsand Oral Health |
| Open jobs on Jobsy | 74 |
| View page |
Base Salary: CAD $74,269.00 - 92,837.00
Account Manager – Small Business
Location: Vancouver
GreenShield is seeking a highly motivated, detail‑oriented professional to join our Account Management Team as a full‑time Account Manager supporting our Small Business segment. Reporting to the Director of Account Management, this role is responsible for cultivating strong, long‑term relationships with Advisors and clients while effectively managing, servicing, and retaining an assigned portfolio of group benefits accounts. The Account Manager serves as a trusted partner and advocate for GreenShield, ensuring exceptional service delivery and high levels of client satisfaction across their portfolio.
Key Responsibilities
Serve as the primary point of contact for Advisors and clients, fostering strong and collaborative relationships.
Achieve financial objectives related to the growth, retention, and profitability of an assigned block of business.
Deliver exceptional customer service through clear, professional verbal and written communication.
Ensure timely and accurate delivery of solutions aligned with client needs, objectives, and plan requirements.
Maintain high levels of client satisfaction through proactive day‑to‑day service and issue resolution.
Monitor and analyze client utilization trends to identify opportunities and risks.
Act as a liaison between clients and internal teams to support seamless service delivery.
Schedule and lead meetings with Advisors and clients to review renewals, discuss plan performance, and recommend plan design changes.
Travel to client locations as required to support relationship management and business development.
Provide ongoing support and guidance to Plan Administrators and Advisors.
Promote GreenShield’s group products, services, and capabilities to enhance client understanding and engagement.
Manage overall group performance by reviewing and analyzing monthly financial reports.
Prepare and implement plan design revisions, ensuring accuracy and compliance.
Clarify administrative procedures, contractual terms, and product‑specific features for clients and Advisors.
Participate in required training, professional development, and continuing education activities.
Adhere to all carrier compliance requirements and industry regulations.
Understand and comply with applicable government policies related to program eligibility and administration.
Maintain and expand job knowledge through ongoing learning and industry engagement.
WHO WE ARE LOOKING FOR
Required Competencies & Qualifications
3–5 years of related experience in account management, group benefits, or insurance.
Knowledge of group benefits eligibility requirements is considered an asset.
Strong negotiation, analytical, and influencing skills.
Self‑starter with a results‑oriented mindset and strong organizational abilities.
Commitment to ongoing professional development and industry involvement.
Excellent verbal and written communication skills, with the ability to interpret client needs and communicate technical information clearly.
LLQP license required.
GBA designation or active progress toward completion preferred.
Additional Details:
GreenShield currently operates under a hybrid work model.
GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through [email protected]. Information received relating to accommodation will be addressed confidentially.
Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).
AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.
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