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Posted 16 days ago

Account Representative

@ Ryerson

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Richmond, British Columbia

Full-time3+ years experience
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SIGNALS

Overview

Ryerson is hiring a full-time Account Representative at its Richmond, BC location to deliver customer support, process orders and generate quotations. The role drives revenue growth by growing customer relationships and territory. The posting states a salary of $50,000 to $74,000 annually, a competitive benefits package, an employer-matched pension plan and 3 weeks of paid vacation.

Responsibilities:

  • Process customer orders and make sales calls
  • Prepare accurate and timely quotations
  • Manage full-cycle customer orders through delivery
  • Follow up on orders and quotations for repeat business
  • Build territory with current and new customers

Requirements summary:

  • 3-5 years of sales or related experience
  • Bachelor's degree preferred in business, sales, marketing or economics
  • Experience in the metal industry preferred
  • Proficiency in Outlook, Excel and Word
  • SAP experience a plus
  • Strong written, verbal and interpersonal communication

Tools & skills

Microsoft OutlookMicrosoft ExcelMicrosoft WordSAP
Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-10-29
First seen by our source
2026-11-15
Source record updated
2026-11-15

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentSales
Experience3+ years
Hours per week40 (estimated)
Travelair: none
Work settingOffice, Client sites
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Encouraged to applyWomen, Indigenous peoples, People with disabilities, Racialized people
EducationBachelor’s degree (preferred)
Fields of studyBusiness, Sales and marketing, Economics
Perks mentionedGenerous paid time off, Retirement plan

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Job description
Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

As an Account Representative, you will play a crucial role in delivering outstanding customer support to address and resolve customer needs effectively. Your responsibilities will drive revenue growth by identifying opportunities to enhance customer satisfaction. This position will generate quotations and follow up through various communication methods.

This position is located at our Richmond, BC location.

Ryerson offers a competitive benefits package, employer-matched pension plan, and 3 weeks of paid vacation.

Roles And Responsibilities

  • Processes customer orders, makes sales calls, and works to establish relationships with customers on contractual and transactional business
  • Ensures all inquiries are quoted accurately and in a timely manner to meet customer needs
  • Manage full cycle customer orders from creation through delivery
  • Follow up on all orders and quotations to secure repeat business
  • Continues to build territory by developing relationships with current and new customers
  • Works with different departments to execute account development plans
  • Understands and effectively incorporates Ryerson's business goals and concepts
  • All other duties as assigned

Requirements

  • Bachelor’s degree preferred in business, sales and marketing, economics, or related fields
  • 3-5 years of sales or related experience required
  • Experience in the Metal industry is preferred
  • Proficiency in Microsoft applications (Outlook, Excel, Word)
  • SAP Experience is a plus
  • Excellent professional written, verbal, and interpersonal communication skills
  • Positive attitude, competitive, goal-oriented, driven with a passion to excel

Ryerson Canada is an Equal Opportunity Employer. We are committed to representing the diverse communities we serve. That’s why we encourage applications from visible minorities, aboriginal people, women, and people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Salary: $50,000-$74,0000 annually. A starting salary higher than $50,000 annually is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

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