Posted 2 months ago
Active Directory Analyst
@ Coreio Inc
Woodbridge, Ontario
Overview
Coreio Inc is hiring an Active Directory/Level 2 Support Analyst on a one-year term with a possible extension. The role provisions and maintains Active Directory accounts and application access, works with clients and technical teams on identity and access management, and handles ServiceNow requests and service desk tickets.
Responsibilities:
- Provision and manage Active Directory accounts and application access
- Process ServiceNow security provisioning requests
- Support clients and migration projects
- Manage tickets, changes and documentation
Requirements summary:
- Active Directory administration and identity/access management experience
- PowerShell scripting familiarity
- Excel skills (VLOOKUP, XLOOKUP, pivot tables)
- ServiceNow or similar ticketing system experience
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-09-02
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | IT |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Coreio Inc
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We've joined Blue Mantis. Follow us there for everything that comes next: linkedin.com/company/blue-mantis
Full company description
Coreio is now part of Blue Mantis. For over 40 years, Coreio built a reputation as a trusted IT partner for organizations across North America — delivering expert advisory, managed workplace services, ServiceNow solutions, and enterprise-grade infrastructure and operations support. Our "Inside Out" approach has always started with a deep understanding of our clients' business needs, then worked backwards to design the right solution. That hasn't changed. What has changed is the scale of what we can now deliver. By joining Blue Mantis, a security-first IT services provider specializing in business modernization, the Coreio team brings its ServiceNow expertise, Canadian market depth, and nearshore delivery capabilities into a broader portfolio that now includes advanced cybersecurity, cloud modernization, and AI enablement. Same team. Same client-first mindset. A much bigger toolbox. If you've followed Coreio here, we'd love to stay connected. All of our content, insights, and updates are now moving to the Blue Mantis LinkedIn page. 👉 Follow Blue Mantis: linkedin.com/company/blue-mantis
- LinkedIn followers
- 9,155
- People associated on LinkedIn
- 135
- Reported office locations
- 190 Millway Ave, Concord, Ontario L4K 3W4, CA
- Business categories
- Information Technology
- Other recorded names
- Coreio Inc
- Coreio
- Specialties
- IT Infrastructure & Operations
- Lifecycle Services
- Managed IT Services
- Advisory Services
- Site Reliability Engineering
- Data Centre Operations
- Service Desk Request Management
- Service Desk Incident Management
- Deskside Support Hardware Maintenance Repair
- Deskside Support IMAC
- IT Asset Lifecycle Management
- Network Services
- IT Asset Configuration
- Cloud Managed Services
- Operations Management
- Asset Management
- Server/Virtualization
- Security and Governance
- ServiceNow
- Technology Implementation
- and Cybersecurity
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Coreio is now part of Blue Mantis. For over 40 years, Coreio built a reputation as a trusted IT partner for organizations across North America — delivering expert advisory, managed workplace services, ServiceNow solutions, and enterprise-grade infrastructure and operations support. Our "Inside Out" approach has always started with a deep understanding of our clients' business needs, then worked backwards to design…
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 201-500 employees |
| Headquarters | Concord, Ontario |
| Organization type | Privately Held |
| Year founded | 1981 |
| Specialties | IT Infrastructure & Operations Lifecycle ServicesManaged IT ServicesAdvisory ServicesSite Reliability EngineeringData Centre OperationsService Desk Request ManagementService Desk Incident ManagementDeskside Support Hardware Maintenance RepairDeskside Support IMAC |
| Open jobs on Jobsy | 3 |
| View page |
Blue Mantis Canada combines Coreio’s 35+ years of expertise in IT services and ServiceNow consulting with Blue Mantis’ proven track record as a leading digital transformation partner. Together, we help organizations modernize their businesses through managed services, cybersecurity, cloud solutions, automation, and strategic technology consulting. As part of Blue Mantis, we support more than 1,200 mid-market and enterprise clients across North America and Europe, delivering innovative solutions that help businesses adapt, grow, and succeed.
We are looking for an Active Directory/Level 2 Support Analyst for a 1 year term (possibility of an extension)
Job Summary:
The Active Directory Analyst plays a crucial role in managing and securing user access within an organization. This position is responsible for provisioning, maintaining, and troubleshooting Active Directory accounts, ensuring proper access to systems and applications, and collaborating with technical teams to support identity and access management initiatives.
Key Responsibilities:
- Provision and manage Active Directory accounts and access to applications.
- Work directly with clients to assist with account setup, security permissions, and access management.
- Liaise with infrastructure and application teams to ensure proper access provisioning.
- Process and maintain ServiceNow requests for security provisioning, ensuring timely implementation.
- Develop, maintain, and deliver Active Directory administration processes and documentation.
- Provide technical support in a courteous and responsive manner during migration projects.
- Coordinate changes with support teams, following established change management processes.
- Handle service desk requests, fulfill work requests, and resolve technical issues.
- Communicate with clients, partners, and service teams via email and phone to provide updates.
- Assist with special projects and organizational IT initiatives as needed.
- Manage the ticket lifecycle, ensuring proper tracking of technical requirements.
- Train and guide users on best practices for software applications and system access.
Required Skills & Qualifications:
- Experience in Active Directory administration and identity/access management.
- PowerShell scripting (familiarity with writing or running scripts)
- Excel experience (familiarity with VLOOKUPS, XLOOKUPS, PIVOT TABLES)
- Familiarity with ServiceNow or similar ticketing systems.
- Strong understanding of security policies, access controls, and compliance best practices.
- Ability to troubleshoot account and access issues efficiently.
- Excellent communication and interpersonal skills for client and team interactions.
- Experience with change management and documentation processes.
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