First seen by our source: 3 days ago
Administrative Support II
@ Alberta Health Services
Edmonton, Alberta
Overview
Alberta Health Services is hiring a temporary part-time Administrative Support II for the Telemonitoring program at the University of Alberta Hospital. The role monitors patients remotely by live video, communicates with patients through a 2-way audio device, and documents observations in the electronic health record. The posting states a 0.75 FTE, nights and weekends on a rotation, and a salary of $24.28 to $29.51 per hour.
Responsibilities:
- Monitor live video feeds of patients for safety
- Communicate with patients via 2-way audio
- Activate alarms and brief nurses on urgent needs
- Document observations in the electronic health record
- Complete equipment safety checks and basic troubleshooting
Requirements summary:
- Grade 12 or equivalent
- Prior virtual monitoring attendant experience
- Experience monitoring multiple patients simultaneously
- Ability to walk and push equipment two hours per shift
- Ability to work in English with limited supervision
- Prior healthcare or recent customer service experience preferred
Tools & skills
Source and dates
Source type not verified · selectminds
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-04
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Allied health |
| Schedule | weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Hospital or clinic, Office |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer high |
| Languages | English |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Alberta Health Services
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Healthy Albertans. Healthy Communities. Together.
Full company description
Alberta Health Services (AHS) is proud to be part of Canada’s first and largest provincewide, integrated health system, responsible for delivering health services to more than 4.5 million people living in Alberta, as well as occasionally to some residents of other provinces and territories Our skilled and dedicated professionals, support staff and physicians come from numerous disciplines, from all walks of life, and from all corners of the world. Our mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans. Our five values – compassion, accountability, respect, excellence and safety – are at the heart of everything that we do.
- LinkedIn followers
- 221,476
- People associated on LinkedIn
- 46,271
- Reported office locations
- 10030 – 107 Street NW, Edmonton, Alberta T5J 3E4, CA
- 1620 29 St NW, Calgary, AB T2N 4L7, CA
- Other recorded names
- Alberta Health Services
- Specialties
- Health Support and Services
- Profile identifies a recruitment agency
- No
Alberta Health Services (AHS) is proud to be part of Canada’s first and largest provincewide, integrated health system, responsible for delivering health services to more than 4.5 million people living in Alberta, as well as occasionally to some residents of other provinces and territories Our skilled and dedicated professionals, support staff and physicians come from numerous disciplines, from all walks of life…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 10,001+ employees |
| Headquarters | Edmonton, Alberta |
| Organization type | Nonprofit |
| Year founded | 2008 |
| Specialties | Health Support and Services |
| Open jobs on Jobsy | 2,134 |
| View page |
Your Opportunity:
The University of Alberta Hospital is recognized as a leader in health care innovation. Here, we deliver extraordinary care to patients, supported by state-of-the-art technology and a team of dedicated healthcare professionals. As a member of the virtual monitoring team, you will observe and monitor patients from a remote location using video technology. You will recognize and respond quickly to behaviors that compromise patient safety by working cooperatively with nursing staff. Even though you are not in the same physical location, you are a valued member of the healthcare team. The virtual attendant is responsible for monitoring a live video feed of patients to ensure their safety and well-being. You will recognize activities that may result in harm and respond by communicating clearly and effectively with the patient using a 2-way audio device. If the patient needs immediate help, you will activate an alarm and provide concise information to the nurse. You are responsible for creating accurate and detailed records of observations, patient interactions and events in the electronic health record. The ability to complete equipment safety checks and basic equipment troubleshooting is also required. Delivering equipment to multiple units is also a responsibility of this role.
Description:
As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.
- Classification: Administrative Support II
- Union: AUPE GSS
- Unit and Program: Telemonitoring
- Primary Location: U of A Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.75
- Posting End Date: 10-NOV-2026
- Temporary Employee Class: Temporary Part Time
- Date Available: 20-NOV-2026
- Temporary End Date: 28-FEB-2027
- Hours per Shift: 9.75
- Length of Shift in weeks: 4
- Shifts per cycle: 12
- Shift Pattern: Nights, Weekends
- Days Off: As Per Rotation
- Minimum Salary: $24.28
- Maximum Salary: $29.51
- Vehicle Requirement: Not Applicable
Completion of Grade 12 or equivalent.
Additional Required Qualifications:Prior experience as a virtual monitoring attendant. Experience monitoring multiple patients simultaneously. Prolonged sitting. Ability to continuously walk, pushing equipment for a minimum of two hours per shift. Must remain alert at all times while monitoring patient activity. Client-centered approach. Attention to detail. Basic computer knowledge and ability to continually use keyboard/mouse. Ability to operate a smartphone device. Ability to work with limited supervision. Teamwork/ability to work collaboratively. Ability to follow established protocols. Ability to read, write, speak, understand and provide verbal instructions in English. Ability to adapt/respond to changing priorities. To ensure your skills and qualifications are considered, please attach a resume and cover letter with your application.
Preferred Qualifications:Prior experience in a healthcare setting. Recent customer service experience.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.