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First seen by our source: 2 days ago

Administrative Support III

@ Primary Care Alberta

Calgary, Alberta

Full-time2+ years experience
Apply now
SIGNALS

Overview

Primary Care Alberta, through the South Health Campus Family Medicine Teaching Centre, is hiring a full-time Administrative Support III (Receptionist) for its reception team. The role covers scheduling, patient registration in the Med Access EMR, call handling and patient greeting in a primary care clinic. Pay is $25.72 to $31.25 per hour on a day-shift schedule with weekends off, and the posting closes 12-NOV-2026.

Responsibilities:

  • Schedule patient appointments and register demographic and health information in Med Access EMR
  • Track and follow up on missed, no-show and cancelled appointments
  • Receive, direct and relay calls, messages, pages, faxes and emails
  • Greet patients, visitors and staff and direct them to the right area

Requirements summary:

  • Grade 12 or equivalent
  • 2 to 5 years of recent primary care reception experience
  • 2 to 5 years with Med Access EMR, Netcare and Right Fax
  • Current BLS certification
  • Proficiency in Microsoft Word, Excel and PowerPoint
  • Ability to work day and evening shifts

Tools & skills

Source and dates

Source type not verified · selectminds

Employer posting date
Not provided
First seen by our source
2026-11-05
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentAdministrative
Experience2+ years
Hours per week38.75
Scheduleday, evening
Travelair: none · ground: none
Work settingHospital or clinic, Office
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesEnglish
Licences & certificationsBLS
EducationHigh school (required)

Summary and details written by AI from the posting; the employer’s posting is the authority.

Primary Care Alberta

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Primary Care Alberta is the place where health care begins.

Full company description

Primary Care Alberta is the place where health care begins. We make it easier for you to access day-to-day health services throughout every stage of life and in every corner of the province.

People associated on LinkedIn
475
Other recorded names
  • Primary Care Alberta
Profile identifies a recruitment agency
No

Primary Care Alberta is the place where health care begins. We make it easier for you to access day-to-day health services throughout every stage of life and in every corner of the province.

FieldValue
IndustryHospitals and Health Care
Company size1,001-5,000 employees
Organization typeGovernment Agency
Open jobs on Jobsy136
LinkedInView page
Job description

Your Opportunity:

The South Health Campus Family Medicine Teaching Centre is recruiting for an administrative star for our reception team. The Administrative Support III (Receptionist) position is responsible for the competent performance of and a strong commitment to a range of clerical activities that contribute to the clinical work in a patient medical home setting. The successful candidate is responsible for scheduling patient appointments, obtaining demographic and health information and entering the information into the Med Access Electronic Medical Record (EMR). Using the Med Access EMR, you can track, follow up and initiate action with patients for missed appointments, no-show appointments, and cancellations as per clinic policy. The successful candidate will also receive and direct all incoming calls, handle inquiries, take and relay accurate messages, and assist in facilitating smooth communications through paging of staff, voicemail, faxing and emails. Duties also include greeting patients, visitors, and staff and directing them to the appropriate area.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

  • Classification:
  • Administrative Support III
  • Union:
  • AUPE GSS
  • Unit and Program:
  • Academic Teaching Centres
  • Primary Location:
  • South Health Campus
  • Location Details:
  • As Per Location
  • Multi-Site:
  • Not Applicable
  • FTE:
  • 1.00
  • Posting End Date:
  • 12-NOV-2026
  • Employee Class:
  • Regular Full Time
  • Date Available:
  • 07-DEC-2026
  • Hours per Shift:
  • 7.75
  • Length of Shift in weeks:
  • 2
  • Shifts per cycle:
  • 10
  • Shift Pattern:
  • Days
  • Days Off:
  • Saturday/Sunday
  • Minimum Salary:
  • $25.72
  • Maximum Salary:
  • $31.25
  • Vehicle Requirement:
  • Not Applicable
Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

2 - 5 years of recent reception experience in a Primary Care Clinic. 2 - 5 years of recent experience with Med Access Electronic Medical Record (EMR), Netcare and Right fax. Current BLS. Ability to work Day and Evening shifts. Proficient computer skills, including Microsoft Office (specifically Word, Excel, and PowerPoint). Ability to provide leadership in a team environment. Strong work ethic, self-motivated, innovative and ability to work independently. Ability to effect change, support change management. Exceptional attention to detail. Ability to contribute to a positive work environment. Demonstrate communication, problem solving, and organizational skills. Ability to maintain confidentiality with all aspects of information in accordance with practice, Provincial and Federal regulations. Ability to work with multiple, changing priorities, and effectively manage time. Knowledge of Primary Care Networks (PCNs). Demonstrated ability to work in a high intensity environment. Excellent communication skills in both verbal and writing with Physicians/Learners/Clinic Staff/Allied Health Team. Participate in clinic, department and PCN research projects and committees.

Preferred Qualifications:

As Required.

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