Assistant Trust Officer

This position provides support to the trust officers and supervisor of the Children and Youth Services unit. The person prepares a variety of correspondence and legal documents and maintains both manual and electronic files. The role coordinates information and submits applications where necessary for benefits that minors may be entitled to such as RDSP's and CPP death benefit. Additionally, the role will respond to inquiries from children or youth, parents, executors and administrators, lawyers, the court, financial institutions, Ministry of Social Services and other community stakeholders.

• Prepares a range of correspondence and legal documents.
• Provide front-line service and respond to inquiries from youth, parents, legal representatives, courts, financial institutions, and government partners.
• Maintain and administer manual and electronic records systems containing a high volume of client files.
• Coordinate and prioritize multiple requests and deadlines while ensuring the accuracy, confidentiality, and integrity of information.
• Maintains and organizes manual and electronic filing systems.
• Collects, records, and analyzes data from multiple sources to inform decisions.
• Obtains information to determine eligibility of children and youth for benefits and RDSP's beginning with Disability Tax Certificates and CPP death benefits.
• Responds to inquiries from parents, children and youth, executors, lawyers and other government agencies
• resolves discrepancies related to payments made on behalf of clients.
• Interprets and applies relevant regulations, policies, and operational guidelines.
• Accurately reference, interpret and apply legislation, regulations and policies to daily operations
• Collect, record and analyze relevant data from a multitude of resources to make accurate and timely decisions
• Provide clear, concise and accurate information in response to inquiries from clients, care providers or other agencies

Job Capabilities:

As a public servant, we are seeking someone who:

• Is accountable, takes ownership of their work by contributing to organizational outcomes and demonstrates the corporate values in our Commitment to Excellence.
• Is innovative and seeks out ways for improvement by thinking creatively, identifying new ideas and taking responsible risks.
• Works collaboratively with others to understand, engage and have meaningful dialogue to achieve work outcomes.
• Is inclusive, identifies and is aware of personal bias, and readily seeks out and appreciates diverse perspectives.
• Is adaptable, continuously learns from experience and applies those learnings to new situations.
• Focuses on achieving public service excellence.

Technical Knowledge and Skills:

• Knowledge of records management, administrative procedures and protocols including office filing systems, in environments with large volumes of information
• Knowledge of legal documentation, court-related processes, and estate administration principles.
• Knowledge of estate administration principles and practices, including the interpretation of estate-related legal documentation.
• Experience providing service and responding to inquiries from diverse stakeholders, including individuals experiencing complex or sensitive circumstances.
• Demonstrated ability to manage high-volume workloads, maintain accurate records, and prioritize competing deadlines.
• Ability to input, edit, retrieve, maintain, merge and format information / date using a variety of computer software such as word processing, data base and email with speed and accuracy.
• Demonstrated ability to accurately reference interpret and apply legislation, regulations and policies to daily operations
• Reliable and discreet when dealing with confidential information

• Experience with RDSP program administered by financial institutions would be an asset

Job Skills:

• Communication (Level B)
• Critical Thinking (Level A)
• Digital Skills (Level A)
• Interacting with Others (Level A)
• Navigating Ambiguity (Level A)
• Managing Self (Level A)
• Health, Safety and Wellness (Level A)
• Data Literacy (Level A)
• Influence (Level A)
• Political and Organizational Awareness (Level A)
• Managing Organizational Resources (Level B)

Learn more about the Government of Saskatchewan’s Capabilities and Skills Framework here.

What We Offer:

• Dynamic and challenging work
• Competitive salary
• Comprehensive benefits package including pension
• Vacation, scheduled days off, and other types of leave
• Inclusive work environments
• Career growth, development, and advancement opportunities
• Flexible work arrangements

Our Commitment to Excellence:

The Government of Saskatchewan upholds deep-rooted values of Respect and Integrity, Serving Citizens, Excellence and Innovation, and Acting as One Team.

The Ministry of Justice and Attorney General contributes to strong communities in Saskatchewan by protecting their rights and safety and ensuring fair and timely access to justice. The ministry provides a fair justice system that upholds the law and protects the rights of all individuals in Saskatchewan; promotes safe and secure communities; and provides legal and justice policy advice to government. The ministry vision is to ensure all Saskatchewan residents thrive in safe and fair communities. The Government of Saskatchewan provides the services, programs and supports the people of Saskatchewan need. We deliver on the Saskatchewan Plan for Growth to build a strong economy, strong communities and strong families, ultimately building a stronger Saskatchewan. Dedicated to service excellence, we demonstrate innovation, collaboration and transparency, practice effective and accountable use of resources and promote engagement and leadership at all levels.