Posted last month
Associate Manager - Pension Outsourcing
@ WTW
Overview
WTW is hiring an Associate Manager for its Pension Outsourcing team to run day-to-day defined benefit plan administration for clients and coach junior analysts. The work covers reviewing benefit calculations, reconciling participant data and updating plan documentation. The role is full-time, office-based three days per week, with a base salary of $70,000 to $95,000 CAD and an annual short-term incentive bonus.
Pay:
$70,000–$95,000 a year
Responsibilities:
- Serve as primary daily contact for pension clients
- Review analysts' work, benefit calculations and trust instructions
- Reconcile participant data and resolve plan provision issues
- Create and update client administration manuals
- Manage and coach team against budgets and timelines
Requirements summary:
- 6 to 9 years of defined benefit plan administration experience
- Bachelor's or master's degree with strong quantitative coursework
- Strong knowledge of defined benefit plan design
- Solid Microsoft Excel and Word skills
- Strong analytical and problem-solving skills
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · oraclecloud
- Employer posting date
- 2026-10-01
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Business operations |
| Experience | 6+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required), Master’s degree (preferred) |
| Fields of study | mathematics, statistics, finance |
| Perks mentioned | Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
WTW
| Field | Value |
|---|---|
| Company size | 10001+ |
| Headquarters | London |
| Open jobs on Jobsy | 27 |
WTW Retirement consultants have deep experience working with organizations of all types and sizes. We’ve worked closely with clients to develop some of the most advanced benefit design techniques currently in use. We combine expertise in retirement and investment consulting to support organizations worldwide in designing, managing, administering, and communicating all types of retirement plans.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Role
As a Pension Outsourcing Associate Manager, you will perform a wide variety of recurring defined benefit plan administration services for clients, contribute to special projects, and provide ad hoc client support services. You will serve as the day-to-day project manager, contributing to client management and special projects, while also mentoring less experienced associates.
You will have the opportunity to:
- Serve as primary, daily contact to clients on delivery of services
- Review work and deliverables of Analysts
- Raise issues as appropriate to Consultants/Senior Consultants
- Enhance your expertise in retirement plan design and administration
- Be on a career path with growth and advancement
- Employ the most cutting-edge tools and resources and work with top talent in the industry
- Review moderately complex benefits calculations and trust instructions
- Collect, manipulate, reconcile, and review participant data – identifying and resolving issues as they arise
- Resolve complex plan provision questions and issues surfaced by clients and colleagues
- Create internal administration manuals for clients if one does not exist
- Follow and update documentation materials as directed
- Employ Towers Watson’s Professional Excellence tools and concepts to ensure efficient and quality output/service delivery
- Adhere to plan documents and government regulations in administering plans
- Manage and coach team to ensure progress against established budgets, timelines and quality standards
- Deliver on projects to meet or exceed client expectations
- Increase efficiency within client teams by identifying ways to improve processes
- Develop and train less experienced Analysts
The Requirements
6 to 9 years defined benefits plan administration and manual calculation experience required
Bachelor’s or Master’s degree in mathematics, statistics, finance or any other major with significant quantitative course work; with a strong academic record
Strong knowledge of the fundamentals of defined benefit plan design
Strong analytical and problem-solving skills
Solid expertise in Microsoft Excel and Word
Strong attention to detail
Professional, client-focused approach to colleagues and assignments
Seeks out experiences that may change perspective or provide an opportunity to learn new things
Ability to organize, set priorities, work independently and complete multiple projects within established deadlines
In office presence: 3 days per week
Compensation
The base salary compensation range being offered for this role is $70,000 to $95,000 CAD per year.
This role is also eligible for an annual short-term incentive bonus.
Artificial Intelligence (AI) tools may be used in the process to screen, assess, or select applicants for a position but all final decisions and determinations are made exclusively by authorized human personnel.
This job posting is an advertisement for an existing vacancy.
Equal Opportunity Employer
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