Bookkeeper and Office Administrator

Bookkeeper

Avenir IT Winnipeg, Manitoba

Salary range: $50,000-$60,000 annually

About Avenir IT

Founded in 2008, Avenir IT is a Canadian managed services provider based in Winnipeg, supporting businesses across Western Canada. We help clients simplify their technology through proactive IT support, cybersecurity, backup and business continuity, and business communications solutions. Our approach centers on people, with a focus on dependable service, strong relationships and a positive, collaborative team culture.

Position Overview

We are looking for a reliable, detail-oriented Bookkeeper to manage day-to-day bookkeeping and support office administration. You will help maintain accurate financial records, coordinate billing and payments, and keep daily office operations running smoothly. Working closely with the leadership team, you will also provide administrative support and help create a welcoming, professional experience for clients and visitors.

Key Responsibilities

Bookkeeping and Accounts

• Manage partial-cycle bookkeeping, including accounts receivable (AR), accounts payable (AP), bank and credit card reconciliations, and the month-end close process.
• Verify and reconcile subscription information for monthly client invoicing; enter invoices, payments, and subscription updates into our PSA and QuickBooks Online (QBO).
• Monitor past-due invoices and follow up with clients for payment processing approvals.
• Enter, process, and reconcile vendor bills and statements; flag discrepancies and process payments in QBO.
• Administer the payment portal and reconcile credit card accounts monthly.
• Manage month-end prepaids and fixed asset schedules.
• Maintain organized digital records of invoices, bills, receipts, and financial reports using our document management system.
• Run weekly and monthly Autotask billing and financial reports for leadership review.
• Bill equipment and software charges to clients accurately and on time.

Office Administration and Reception

• Serve as the first point of contact for all incoming calls and visitors, answering phones, taking messages, and greeting guests with professionalism and warmth.
• Receive, sort, and send mail and packages; manage courier and shipping logistics.
• Order and maintain office and kitchen supplies; liaise with vendors and service providers (including the office housekeeper) to keep the workspace organized and well-stocked.
• Develop and maintain strong vendor relationships; coordinate with ISPs, voice service providers, and third-party partners as directed by the leadership team.

Executive and Team Support

• Provide direct administrative support to the leadership team, including scheduling, calendar management, and travel arrangements for management and technical staff.
• Assist with onboarding of new hires and coordinate administrative aspects of the process.
• Keep the CRM and ticketing system (Autotask) up to date with accurate client contact information, assets, and notes.
• Support the Help Desk Coordinator with client communication and ticket management as needed.
• Assist with special projects for the leadership team, including client budgets, reporting, and vendor negotiations.
• Handle general administrative tasks; preparing letters, simple reports, and organizing files.

Qualifications and Skills

Required

• 2+ years of bookkeeping, accounting, or office administration experience.
• Proficiency in QuickBooks Online (QBO) for AR, AP, reconciliations, and reporting.
• Strong working knowledge of Microsoft 365 (Outlook, Word, Excel, Teams).
• Excellent verbal and written communication skills with a professional, friendly phone presence.
• Highly organized, detail-oriented, and able to manage competing priorities in a fast-paced environment.
• Demonstrated ability to work independently and as a collaborative team member.
• High school diploma or equivalent required; a college diploma or university degree in accounting, business or a related field preferred.
• Must be legally authorized to work in Canada.
• Must be able to communicate effectively in English.
• Must be based in Winnipeg, Manitoba.

Preferred

• Experience in an MSP, IT services, or technology company environment.
• Familiarity with Autotask PSA or similar ticketing/PSA platforms.
• Prior experience supporting C-suite executives.

Why Join Avenir IT

• Join an established, award-winning Canadian IT services company supporting businesses in Winnipeg and across Western Canada.
• Work with a supportive team that values respect, positivity and a shared commitment to our clients.
• Make a visible contribution through varied work that supports our team and day-to-day operations.
• Build your skills in an environment that encourages learning and professional growth.

Avenir IT welcomes applications from qualified candidates of all backgrounds. We are committed to an inclusive workplace.