Branch Team Lead

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

The Opportunity!

Are you a natural leader with an entrepreneurial spirit who thrives on growing a business while investing in the success of others? If so, this could be the career for you!

As a Branch Team Lead, you'll play a key role in motivating, coaching, and supporting your team. Through your leadership, you'll bring focus to goals and vision while building strong relationships and driving results.

A day in the life

• Provide a positive work environment that attracts, retains, and motivates talent
• Coach, train, and motivate team members to meet service and sales goals
• Support operational reporting and manage team targets and performance metrics
• Assist the Branch Manager (or oversee objectives in their absence) and ensure daily service commitments are met
• Answer client and associate questions, handle service/call escalations, answer phone inquiries, complete special projects, train new hires, and assist in creating processes
• Maintain relationships with employees to ensure quality service standards are met
• Other job responsibilities as required

What you will bring to our team

• Minimum 1-2 years insurance brokerage experience, with some leadership experience preferred.

• Level 2 General Insurance License and an industry designation (CAIB, CIP, FCIP, CRM) considered an asset.

• Excellent communication and time management skills.

• Strong organizational skills with a sharp attention to detail and accuracy.

Salary Expectations –

The expected salary range for this position is $50,000 to $60,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

What we offer you

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

• Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

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