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Branch Team Lead

@ Hub International Canada West ULC (Canada West)

Kamloops, British Columbia

On-siteFull-time3+ years experience
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Overview

Hub International Canada West ULC is hiring a full-time Branch Team Lead to motivate, coach and develop branch staff while growing the business and meeting service and sales goals. The role supports operational reporting, manages team targets and covers for the branch manager when needed. The posting states a salary of $50,000 to $60,000 and comprehensive benefits.

Responsibilities:

  • Coach, train and motivate team members to meet service and sales goals
  • Manage team targets and performance metrics
  • Support operational reporting
  • Assist the branch manager and ensure daily service commitments are met
  • Handle client and associate escalations and inquiries

Requirements summary:

  • Minimum 3 years insurance brokerage experience, including 1 year of leadership
  • Level 2 General Insurance License
  • Industry designation (CAIB, CIP, FCIP or CRM)
  • Excellent communication and time management skills
  • Strong organizational skills and attention to detail

Tools & skills

Benefits mentioned

Health insuranceLife insuranceDisability insuranceRetirement planPaid time offParental leave
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-10-06
First seen by our source
2026-10-08
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Experience3+ years
Management experience1+ years
Manages peopleYes
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
Licences & certificationsLevel 2 General Insurance License, CAIB, CIP, FCIP, CRM
Perks mentionedGenerous paid time off, Generous parental leave, Retirement plan, Performance bonus, Wellness, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

Hub International Canada West ULC (Canada West)

FieldValue
Open jobs on Jobsy75
Job description

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.



The Opportunity!

Do you have an entrepreneurial spirit that enjoys being challenged by the opportunity to grow the business while simultaneously investing in the development and success of others? If so, this is the CAREER for you!

As a Branch Team Lead you are responsible for motivating, coaching, and encouraging employees. By your leadership, the goals, purpose, and vision for the employees will be brought into focus and executed by your ability to collaborate and build relationships.

A day in the life -

  • Provide a positive work environment that attracts, retains, and motivates talent.
  • Coaches, trains, and motivates team members to meet service and sales goals.
  • Supports operational reporting and manages team targets and performance metrics.
  • Responsible for assisting branch manager (or overseeing objectives in absence of management onsite) and ensuring that daily service commitments are met.
  • Able to answer client and associate questions, handle service/call escalations, answers phone inquiries, complete special projects, train new hires, and assist in creating processes.
  • Maintains necessary relationship with employees to ensure quality service standards are met.
  • Other job responsibilities as required.

What you will bring to our team -

  • Minimum 3 years' insurance brokerage experience, including at least 1 year of leadership experience.
  • Level 2 General Insurance License and an industry designation (CAIB, CIP, FCIP, CRM).
  • Excellent communication and time management skills.
  • Strong organizational skills with a sharp attention to detail and accuracy.

Salary Expectations –

The expected salary range for this position is $50,000 to $60,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.


#LI-POST

#LI-onsite


What we offer you

We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.

  • Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
  • Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
  • A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
  • Inserted bullet information here

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.


We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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