Posted 2 months ago
Branch Team Lead
@ Hub International Canada West ULC (Canada West)
Kamloops, British Columbia
Overview
Hub International Canada West ULC is hiring a full-time Branch Team Lead to motivate, coach and support a branch team toward service and sales goals. The role involves managing team targets, operational reporting, client escalations and training new hires. Salary is $60,000 to $70,000, with benefits, and the work is on-site.
Responsibilities:
- Coach, train and motivate team members to meet service and sales goals
- Manage team targets and performance metrics and support operational reporting
- Assist the Branch Manager and ensure daily service commitments are met
- Handle client and associate questions and service escalations
Requirements summary:
- 1-2 years insurance brokerage experience, leadership experience preferred
- Level 2 General Insurance License
- Industry designation (CAIB, CIP, FCIP, CRM) an asset
- Excellent communication and time management skills
- Strong organizational skills and attention to detail
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-09-16
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-22
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 1+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Licences & certifications | Level 2 General Insurance License |
| Background checks | criminal record |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Hub International Canada West ULC (Canada West)
| Field | Value |
|---|---|
| Open jobs on Jobsy | 75 |
Hi, we’re HUB!
We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.
The Opportunity!
Are you a natural leader with an entrepreneurial spirit who thrives on growing a business while investing in the success of others? If so, this could be the career for you!
As a Branch Team Lead, you'll play a key role in motivating, coaching, and supporting your team. Through your leadership, you'll bring focus to goals and vision while building strong relationships and driving results.
A day in the life
Provide a positive work environment that attracts, retains, and motivates talent
Coach, train, and motivate team members to meet service and sales goals
Support operational reporting and manage team targets and performance metrics
Assist the Branch Manager (or oversee objectives in their absence) and ensure daily service commitments are met
Answer client and associate questions, handle service/call escalations, answer phone inquiries, complete special projects, train new hires, and assist in creating processes
Maintain relationships with employees to ensure quality service standards are met
Other job responsibilities as required
What you will bring to our team
Minimum 1-2 years insurance brokerage experience, with some leadership experience preferred.
Level 2 General Insurance License and an industry designation (CAIB, CIP, FCIP, CRM) considered an asset.
Excellent communication and time management skills.
Strong organizational skills with a sharp attention to detail and accuracy.
Salary Expectations –
The expected salary range for this position is $60,000 to $70,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.
Why Join HUB?
Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!
We work hard and play hard! Get ready for our Staff Holiday Parties!!
Paid day off for your birthday – we want to celebrate you!
Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities
Room to grow within the organization
Lots of company perks, benefits, RRSP matching and great compensation
Your future with HUB –
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.
At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.
What makes us different than all the rest?
Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.
Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.
Our Core Values:
• Entrepreneurship: We encourage innovation and educated risk-taking.
• Integrity: We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability: We measure and take responsibility for outcomes.
• Service: We serve customers, communities and colleagues.
If you value what we value, and like the perks along the way – Apply TODAY!
The employment offer is contingent upon completion of a successful background check.
HUB is a company where your contributions will make a difference. We invite you to learn more about our team at www.hubinternational.com. If you require any accommodations during the hiring process, please reach out to [email protected] to request this. Only candidates selected for an interview will be contacted.
#LI-POST
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Department General ManagementRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel RequiredWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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