Business Analyst

Access Communications Co-operative is seeking a highly motivated professional to join our team. We are looking for a collaborative, detail-oriented individual who excels at understanding business needs, identifying opportunities for improvement, and translating requirements into effective solutions. Access is a fast-paced, dynamic organization with a positive, team-oriented work environment. As one of Saskatchewan’s Top Employers, we offer competitive compensation, professional development opportunities, and a comprehensive benefits package.

The Business Analyst supports organizational effectiveness, business performance and strategic decision-making through business analysis, process improvement, financial modelling and project evaluation. Working across all departments, the position identifies opportunities to improve business processes, streamline operations, enhance productivity and strengthen organizational effectiveness. On behalf of the CFO, the Business Analyst leads assigned initiatives, including the assessment, design and implementation of new and improved processes, systems and business practices.

We have an exciting opportunity for a Business Analyst in Regina, SK.

POSITION SUMMARY:

The Business Analyst supports organizational effectiveness, business performance and strategic decision-making through business analysis, process improvement, financial modelling and project evaluation.

PRIMARY ACCOUNTABILITIES:

A. Business Process Improvement & Organizational Effectiveness

• Identify, evaluate and lead opportunities to improve business processes, workflows and organizational practices across all departments.
• Assess existing processes to identify inefficiencies, duplication, bottlenecks, unnecessary complexity, gaps in accountability and opportunities for improvement.
• Design, develop and implement new or improved business processes, procedures, workflows and internal standards.
• Recommend and implement improvements that streamline operations, improve productivity, strengthen internal controls and enhance organizational effectiveness.
• Identify opportunities for process automation, system enhancements and improved use of technology.
• Document processes, define roles and responsibilities, establish appropriate controls and performance measures, and support implementation through communication, training and follow-up.
• Work collaboratively with departmental leaders and employees to develop practical solutions that address operational challenges.
• Monitor the effectiveness of implemented improvements and recommend further changes where necessary.
• Promote a culture of continuous improvement, accountability and effective use of organizational resources.
• Share knowledge, analytical tools and best practices to strengthen organizational capabilities.

B. Business Analysis & Strategic Project Evaluation

• Evaluate potential business opportunities, including new products and services, market expansion, acquisitions, partnerships and other strategic initiatives.
• Conduct feasibility studies and develop comprehensive business cases to support management decision-making.
• Develop financial and business models to evaluate projected revenues, costs, profitability, return on investment and financial viability.
• Conduct cost-benefit analysis, scenario modelling and sensitivity analysis to assess business opportunities and associated risks.
• Analyze industry trends, competitive activity, customer behaviour and economic factors to identify opportunities and potential business risks.
• Evaluate the financial and operational implications of proposed projects, investments and business initiatives.
• Identify key assumptions, dependencies, risks and resource requirements associated with proposed initiatives.
• Monitor the performance and outcomes of approved initiatives against their original business cases and objectives.

C. Project Leadership & Implementation

• Lead or coordinate assigned cross-functional business improvement and strategic initiatives from initial assessment through implementation.
• Work collaboratively with department leaders and employees to identify business requirements, develop solutions and establish implementation plans.
• Develop project objectives, timelines, deliverables, resource requirements and performance measures.
• Coordinate implementation activities, address challenges and ensure initiatives remain aligned with approved objectives.
• Support organizational change through effective communication, training and employee engagement.
• Evaluate project outcomes and identify opportunities for ongoing improvement.

D. Business Performance Analysis & Decision Support

• Analyze financial and operational performance to identify trends, opportunities, risks and areas requiring management attention.
• Examine revenue, costs, productivity, customer and operational performance to identify opportunities to improve business results.
• Evaluate product, service and business-line performance to support decisions regarding pricing, investment, growth and resource allocation.
• Develop analytical reports, dashboards and performance measures to support management decision-making.
• Provide research, analysis and recommendations to the CFO, executive team and departmental leaders.
• Maintain awareness of internal business performance, industry developments and emerging technologies relevant to the organization.
• Participate in leadership discussions and strategic planning activities, providing business analysis and recommendations as required.

QUALIFICATIONS:

QUALIFICATIONS:

Education and Experience

• Bachelor's degree in Business, Commerce, Finance or a related field and a CPA designation.
• Five to eight years of experience in business analysis, business process improvement, project management, financial analysis or a related field.
• Demonstrated experience analyzing business processes and successfully implementing process improvements.
• Experience developing financial models, business cases, feasibility assessments and cost-benefit analyses.
• Experience leading or coordinating cross-functional projects and working with multiple departments.
• Experience identifying operational efficiencies, process improvements and opportunities for automation.
• Experience working with business intelligence, reporting and data analysis tools.
• Experience in telecommunications or a technology-driven organization would be considered an asset.

Technical Knowledge and Skills

• Business Process Analysis: Ability to assess, map, document and redesign business processes, workflows and procedures.
• Process Improvement Methodologies: Knowledge of continuous improvement practices, Lean principles, Six Sigma or other process improvement methodologies.
• Financial & Business Modelling: Ability to develop financial models, evaluate business opportunities, conduct cost-benefit analysis and assess return on investment.
• Business Case Development: Ability to conduct feasibility assessments, evaluate alternatives and prepare business cases supported by sound financial and operational analysis.
• Data Analysis & Interpretation: Strong ability to collect, interpret and analyze financial and operational data to identify trends, risks and opportunities.
• Project Management: Ability to plan, coordinate and lead projects, establish deliverables, manage timelines and monitor outcomes.
• Systems & Technology: Understanding of business systems, process automation, system integration and opportunities to leverage technology to improve business operations.
• Reporting & Visualization: Advanced proficiency in Microsoft Excel and PowerPoint. Experience with reporting, dashboard and data visualization tools such as Power BI is considered an asset.
• Documentation: Ability to develop clear process maps, workflow diagrams, procedures, business requirements and implementation plans.
• Research & Evaluation: Ability to research industry developments, competitive activity, market opportunities and emerging technologies.

COMPETENCIES / SKILLS:

• Analytical Thinking and Judgment – Evaluates complex information objectively, tests assumptions, considers alternatives and risks, and develops practical, evidence-based recommendations.
• Business Acumen and Financial Analysis – Applies understanding of financial and operational drivers, customer impacts and organizational priorities to assess business implications and support sound decisions.
• Process Improvement and Innovation – Critically assesses current practices, identifies root causes and practical improvement opportunities, and considers controls and long-term sustainability when proposing solutions.
• Project Leadership and Accountability – Establishes clear priorities, coordinates stakeholders and resources, anticipates challenges and follows through on commitments within approved project scope and authority.
• Communication, Influence and Collaboration – Explains complex findings clearly, listens to stakeholder perspectives, builds constructive relationships and presents recommendations persuasively without relying on formal authority.
• Adaptability and Change Management – Adjusts constructively to changing priorities, responds to feedback and supports employees and leaders in understanding and adopting new processes and practices.

WORKING CONDITIONS / EFFORT (PHYSICAL AND PSYCHOLOGICAL):

Working Conditions Measurement:

Physical Effort – Work activities involve predominantly sedentary office duties, including prolonged periods of computer use, keyboarding, sitting, standing and occasional walking. Physical demands are minimal, with opportunities to change positions throughout the workday.

Physical Environment – Work is primarily performed in a climate-controlled office environment with minimal exposure to unpleasant or hazardous conditions. Occasional attendance at meetings or other Access locations may be required.

Sensory Attention – Work requires sustained concentration and close attention to detail when analyzing complex financial and operational information, developing financial models, reviewing business processes, preparing business cases and evaluating project requirements. Activities involve interpreting multiple sources of information, identifying discrepancies and ensuring accuracy in analysis and recommendations. Interruptions may require additional time to re-establish concentration.

Mental Stress/Work Pressures – Work involves managing competing priorities, project timelines and deadlines while providing accurate analysis and recommendations to senior leadership. The position may encounter challenging discussions, organizational change and sensitive or confidential business information. The incumbent has some discretion in organizing work; however, deadlines, project requirements and operational priorities may create periodic work pressures.

Travel – Travel is not normally required, although occasional attendance at other Access locations or meetings may be necessary.

Additional Work Requirements – Occasional work outside regular business hours may be required to meet project deadlines or operational requirements.

Incumbents may also be requested to complete other work as assigned; this may include stretch assignments or special projects.