Log in Sign up free
Apply now

Posted 7 hours ago

Business Analyst

@ Upstaff

View all jobs

Toronto, Ontario

Full-time10+ years experience
Apply now
SIGNALS

Overview

Upstaff is hiring a Senior Business Analyst for the Central Agencies Cluster to provide I&IT business analysis and support complex business and technology initiatives. The work covers requirements gathering, business cases, process re-engineering and solution recommendations with stakeholders. The posting requires 10+ years as a Business Analyst and a full-time schedule.

Responsibilities:

  • Lead business analysis to identify problems, opportunities and technology requirements
  • Gather, document and analyze requirements with stakeholders and SMEs
  • Develop business cases, cost-benefit analyses and feasibility studies
  • Conduct business process re-engineering and service delivery improvements
  • Prepare functional and non-functional requirements and process models

Requirements summary:

  • 10+ years as a Business Analyst
  • Requirements gathering and documentation experience
  • Business process re-engineering experience
  • Business case and cost-benefit analysis experience
  • Business architecture experience
  • Balsamiq, JAD, UML and CASE tools experience

Tools & skills

BalsamiqUMLCASE toolsCRMDocument management systems
Source and dates

Source type not verified · zoho

Employer posting date
2026-11-06
First seen by our source
2026-11-06
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentBusiness operations
Experience10+ years
Hours per week40 (estimated)
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

Apply now
FieldValue
Open jobs on Jobsy13
Job description

Position Overview

The Central Agencies Cluster is seeking an experienced Senior Business Analyst to provide comprehensive I&IT business analysis services and support complex business and technology initiatives.

The successful candidate will work closely with business stakeholders, subject matter experts, and technical teams to identify business needs, gather and document requirements, develop business cases, and recommend effective technology solutions.

The candidate must have strong experience in business process improvement, requirements management, business architecture, system functional requirements, and stakeholder engagement.

Key Responsibilities

  • Lead business analysis activities to identify business problems, opportunities, and technology requirements.

  • Engage with business stakeholders and subject matter experts to gather, document, and analyze business requirements.

  • Develop business strategies, business cases, cost-benefit analyses, and feasibility studies.

  • Conduct business process re-engineering and recommend cost-effective service delivery improvements.

  • Facilitate requirements gathering through JAD sessions, stakeholder interviews, workshops, and mockups.

  • Develop business process models, use cases, data models, and process flow diagrams.

  • Prepare functional and non-functional requirements and translate business needs into technical specifications.

  • Develop business analysis policies, procedures, standards, and best practices.

  • Monitor project progress, resolve issues, and communicate updates to management and stakeholders.

  • Develop performance measures and requirements traceability matrices.

  • Prepare presentations, briefing notes, and other project documentation.

  • Ensure alignment with OPS Unified Project Management Methodology, Enterprise Architecture, and applicable development standards.

Mandatory Requirements

  • Minimum 10+ years of experience as a Business Analyst.

  • Demonstrated experience in requirements gathering, analysis, and documentation.

  • Experience developing business strategies and conducting business process re-engineering.

  • Strong experience preparing business cases, cost-benefit analyses, and feasibility studies.

  • Experience with business functional modelling, business event modelling, and business process mapping.

  • Demonstrated experience with GUI, user interface design, and mockups, preferably using Balsamiq.

  • Experience with JAD sessions, UML, and CASE tools.

  • Experience working with Document Management Systems and/or CRM systems.

  • Experience documenting system functional requirements in collaboration with business and development teams.

  • Experience developing business cases, screen designs, business process models, Privacy Impact Assessments (PIA), Threat Risk Assessments (TRA), and logical architecture artifacts.

  • Demonstrated experience in Business Architecture.

  • Excellent analytical, problem-solving, communication, negotiation, and stakeholder management skills.

Technical Skills and Tools

Area

Skills / Tools

Business Analysis

Requirements gathering, requirements documentation

Process Modelling

Business process mapping, functional modelling, event modelling

UI/UX

GUI, screen design, mockups, Balsamiq

Methodologies

JAD, UML, Agile, structured and object-oriented methodologies

CASE Tools

Computer-Aided Software Engineering tools

Enterprise Systems

Document Management Systems, CRM

Architecture

Business Architecture, logical architecture

Risk & Privacy

PIA, TRA

Project Documentation

Business cases, feasibility studies, cost-benefit analysis

Governance

OPS UPMM, Enterprise Architecture, AODA

Desirable Qualifications

  • Knowledge of Information Management principles, policies, and practices.

  • Understanding of AODA and accessibility regulations.

  • Experience translating business and data requirements into technical specifications.

  • Experience with information retrieval tools and packages.

  • Experience developing performance measures for business analysis evaluation.

  • Exposure to enterprise-wide systems and diverse business environments.


Similar jobs

  • Business Analyst

    Toronto, ON
    $50–$60/hrTemporary

    Robert Half

    5+ YOECandidates need 5 to 7 years of business analysis experience, a degree or equivalent, and strong communication and analytical skills. Agile, Scrum or Waterfall experience and advanced Microsoft Office skills are also required.

    Excel, Word, PowerPoint, Visio, Planner, SharePoint

  • Business Analyst - Senior, 10 months contract + ext. 4 months

    Toronto, ON

    Dimensional Tech Inc.

    10+ YOECandidates need 10+ years of business analyst experience with clearly documented work. They must have requirements gathering and documentation skills, GUI design and mock-up experience (e.g. Balsamiq), and experience with JAD, UML and CASE tools.

    Balsamiq, UML, CASE tools

  • Business Analyst - MFCJP00017438

    Toronto, ON
    $41–$46/hrContract

    Randstad Canada

    2+ YOECandidates need 2 to 5 years of third-party, vendor, operational risk, compliance or audit experience, strong critical thinking, and clear communication. Experience with OSFI Guideline B-10 and GRC tools is an asset.

    Archer, Ivalua, ProcessUnity

  • Senior Business Analyst, Easy Trade

    Toronto, ON
    On-siteFull Time

    The Toronto-Dominion Bank (Canada)

    3+ YOETD Bank asks for an undergraduate degree in business, technology, finance or a related field and 3 to 5 years of business or analyst experience. Experience with wealth management or direct investing platforms and agile delivery is a strong asset.

  • Senior Business Analyst (Remote)

    Toronto, ON
    RemoteFull Time

    CAN ASC-Jones Lang LaSalle Real Estate Services, Inc. Markets

    2+ YOECandidates need a bachelor's degree in a quantitative field, 2 to 4 years of data visualization experience (Tableau preferred), and SQL programming skills. Strong communication, comfort with ambiguity and advanced Excel and PowerPoint skills are also required.

    Tableau, SQL, Python, Azure Databricks, Excel, PowerPoint

  • Senior Business Analyst, Data Management and Financial Reporting

    Montréal, QC +1
    Full Time

    Intact Financial Corporation

    10+ YOECandidates need a bachelor's degree in business administration or accounting, a required CPA designation and 10+ years of business analyst experience. Strong Excel skills, analytical and change management abilities, and experience with a Chart of Accounts are also needed.

    Excel

  • Senior Business Analyst

    Toronto, ON
    HybridFull Time

    Bereavement Authority of Ontario: Responsible for protection of the public interest, the BAO regulates, ensures compliance with the law, provides resources and services to licensed:

    5+ YOECandidates need 5+ years of business analysis experience, a post-secondary degree in a related field, and hands-on experience with Dynamics 365 and Microsoft Power Platform. Strong communication, stakeholder facilitation and documentation skills are required.

    Microsoft Dynamics 365, Microsoft 365, Power Platform, Power BI, SQL

  • Business Analyst - Intermediate (HYBRID) JP215

    Toronto, ON
    Full Time

    Pathlion

    5+ YOECandidates need 5-7 years of business analysis or product ownership experience, with experience at a transit agency and in the public sector. They must know bus operations and Agile methods, and communicate well with technical and non-technical stakeholders.

    Jira, Azure DevOps, Confluence

Locations & environments

Locations

All of CanadaRemote · Hybrid · On-site · Field

Pro tip: add remote jobs to widen your search.

Exclude locations

Workplace type

Company jobs in these results

These are this company’s jobs loaded in your current search. The company may have more openings.