Business Analyst III

The Business Analyst III leads the analysis, design, optimization, and governance of business processes and technology solutions across complex initiatives within Seaspan Shipyards. This role serves as a trusted advisor to business and IT leadership, ensuring strategic alignment between business objectives, end-to-end processes, data, and enterprise solutions. The BA III drives digital transformation, and benefits realization while providing mentorship and guidance to other analysts and project teams.

Note: This position qualifies for an optional hybrid work schedule after 90 days of onsite work and onboarding. Employee will be subject to the terms of the Flexible Work Policy Agreement.

What you'll do

Business Process & Solution Leadership:

• Lead the analysis, design, and optimization of complex business processes.
• Support development of process architecture and relevant process models within assigned business domains.
• Facilitate business capability assessments, process maturity evaluations, and process improvement initiatives.
• Identify strategic opportunities for process standardization, automation, digitalization, and operational excellence.
• Ensure alignment between business strategy, operating models, business processes, and technology solutions.

• Lead process modelling activities using ARIS or similar tools following VAD, BPMN and other standards.

Business Analysis & Requirements Management:

• Lead discovery workshops and stakeholder engagements across business and technology teams.
• Elicit, analyze, challenge, prioritize, and validate business, functional, non-functional, and reporting requirements.
• Translate business objectives into business cases and improvement roadmaps, provide inputs for IT Solution design.
• Establish and maintain traceability between business goals, requirements, process models, solution designs, and realized benefits.
• Perform impact assessments across processes, systems, data, organizational structures, and operating procedures.

Project & Delivery Leadership:

• Act as lead Business Analyst on large-scale and cross-functional initiatives.
• Guide project teams through all phases of the delivery lifecycle including planning, design, testing, deployment, and stabilization.
• Support project governance activities, risk identification, issue resolution, and decision-making.
• Collaborate closely with IT Solution Architects, Product and Data Owners, Developers, and Business Leaders.
• Lead User Acceptance Testing (UAT) planning, execution oversight, and business readiness activities.

Leadership & Mentorship:

• Mentor Business Analysts.
• Contribute to the development and continuous improvement of BA methodologies, templates, standards, and governance frameworks.
• Promote a culture of collaboration, continuous learning, and professional development.

What you'll bring

• Bachelor’s degree in Business Administration, Computer Science, Engineering, or related field.
• 7+ years of experience in Business Analysis, Process Improvement, Digital Transformation, or Systems Implementation.
• Demonstrated experience leading complex cross-functional initiatives.
• Advanced experience with BPMS, Azure DevOps, Visio, or equivalent enterprise platforms.
• Experience facilitating executive-level discussions and strategic planning activities.
• Advanced knowledge of Business Analysis, BPM, Process Architecture, and Digital Transformation practices.
• Advanced experience in designing and optimizing business processes.
• Extensive experience with BPM platforms in a lead analyst role.
• Strong understanding of SDLC, Agile, Waterfall, and hybrid delivery methodologies.
• Solid understanding of Enterprise Architecture concepts and business capability modelling.
• Strong understanding of Change Management and Organizational Change impacts.
• Knowledge of Business Intelligence, reporting, analytics, and data-driven decision making.
• Experience and familiarity with engineering, manufacturing, shipbuilding, or industrial operations is considered a strong asset.
• Business process architecture and BPM governance
• BPMN 2.0 and process modelling
• Facilitation of executive and stakeholder workshops
• Business case development
• Enterprise thinking and systems analysis
• Requirements management and prioritization
• Risk and impact assessment
• Benefits realization and KPI definition
• Leadership and mentoring
• Negotiation and influence
• Communication and executive presentation skills

Why you'll love working here

• This is a full-time, permanent position. With multiple operations and long-term projects, Seaspan employees enjoy job stability as we look ahead to build ships for decades to come.
• In addition to an annual bonus and pension plan matching, this role provides you with a very competitive salary in line with the successful candidate’s experience.
• We also provide the best-in-class health and wellness benefits package for this position, including things such as extended health care (i.e. paramedical services for massage therapy, speech therapy, mental health coverage, physiotherapy, and more), dental care, vision care, life insurance, medical leave coverage, parental leave coverage, $500 personal spending account, and an Employee Family Assistance Program (EFAP).
• Access to Pemberton campus gym
• Parking is included and to assist those that are using transit, we operate a complimentary shuttle bus Monday through Friday with various pick up and drop off points around North Vancouver.

The estimated salary for this position is $99,000 - $121,000. In determining final salary, Seaspan considers many factors including the successful Candidate’s skills and experience as well as position location and internal equity. The final base salary offer will be at the Company’s sole discretion and presented as part of a competitive total compensation package.

Seaspan Shipyards is one of North America’s most modern shipyards and unique in its ability to provide a complete range of services including new construction, conversion, refit, repair and life-cycle maintenance work for Canada’s Coast Guard and Navy as well as commercial vessels including cruise-ships and deep-sea vessels. Seaspan Shipyards operations include Vancouver Shipyards, Vancouver Drydock and Victoria Shipyards.

To learn more, visit our website: www.seaspan.com

This position may involve defense articles and/or technical data regulated by the U.S. International Traffic in Arms Regulations (“ITAR”) and the U.S. Arms Export Control Act. In compliance with ITAR, the successful candidate will be subject to a security clearance through the Canadian Controlled Goods Program as regulated by the Controlled Goods Regulations and Defense Production Act. The successful candidate will be required to maintain their security clearance throughout their employment in this position.

Seaspan is committed to Employment Equity, supports diversity in the workplace, and encourages applications from all qualified individuals including, women, members of visible minorities, Indigenous persons, and persons with disabilities. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at [email protected] for confidential support. We are committed to providing an inclusive and accessible environment.