Business Analyst IV

Job Title: Business Analyst IV
Duration: 12 months (Possibility of extension/conversion)
Location: Toronto, ON (Hybrid – 4 days onsite)

Scope of Project: support the strategic credit-card transformation initiative.

Team Size/Culture: 6 people

Candidate Profile Details:

Degree/Level of Education: Post Secondary education in any field

Years of Overall Experience: 5 years of relevant experience

Preferred/Ideal Candidate Background: The ideal candidate brings 5+ years of Business Analyst experience within a banking or financial institution, coupled with strong hands-on expertise in TSYS/FIS TS2. They possess a solid understanding of credit card products, account processing, authorization, and servicing, along with proven experience in requirements gathering, gap analysis, process mapping, and solution design. The candidate is an effective stakeholder manager, collaborative team player, and ideally has experience with JIRA/Confluence and relevant Business Analysis, Agile, or Project Management certifications (e.g., CBAP, CCBA, PMP, PMI-PBA, PMI-ACP) which are all nice to haves.

Must Have Skills:
1.) 5 years of prior experience working as a BA in banking or a financial institution is required.
2.) Significant hands-on TSYS/FIS TS2 experience, including experience with TS2 Options, particularly: Authorization, Terms and Features
3.) Strong understanding of credit-card products, account processing, authorization and servicing
4.) Gathering requirements experience supporting project/program management: gap analysis, process mapping and solution design.

Soft Skills:
1.) Strong stakeholder management and facilitation skills
2.) Strong team player

Nice-To-Have:
1.) JIRA and Confluence experience is an asset
2.) PMP, PMI-PBA, CBAP/CCBA, PMI-ACP or other recognized Agile, Project Management or Business Analysis certification.

Interview process: 1 round and virtual, potentially a second: 30-45 min each

Roles And Responsibilities:
We are seeking an experienced Business Analyst IV to support a strategic credit-card transformation initiative.
This is a senior, hands-on role requiring strong Canadian banking and credit-card experience, project/program delivery capabilities, and deep TSYS/FIS TS2 knowledge. The successful candidate will work across Product, Technology, Operations and other partners to translate complex business needs into clear requirements and drive solutions through delivery.

Key Responsibilities:

• Lead business and systems analysis across complex Summit initiatives.
• Partner with Product, Technology, Architecture and Operations to define requirements and solution needs.
• Facilitate working sessions and translate business objectives into business/functional requirements, process flows, business rules and acceptance criteria.
• Analyze TSYS/FIS TS2 configurations and Options, particularly Authorization, Terms and Features.
• Assess product, account and processing impacts across the broader credit-card ecosystem.
• Identify and manage dependencies, assumptions, risks, issues and decisions.
• Support solution design, testing, implementation planning and issue resolution.
• Support Agile delivery including backlog refinement, story development and acceptance criteria.
• Provide clear communication and documentation for both technical and business audiences.

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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. The pay rate for this position is C$55.00/hr.