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Posted 11 days ago

Call Centre Representative

@ Camis

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Winnipeg, Manitoba

RemoteTemporary1+ years experience
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SIGNALS

Overview

Camis is hiring a temporary part-time Reservation Agent to take park reservation calls from home, working 15 to 30 hours per week from January 7 to October 10, 2027. The role covers booking guidance, account inquiries and problem resolution across multiple systems. Flexible evening, weekend and holiday availability is required, and training is mandatory.

Responsibilities:

  • Assist customers with reservations and account inquiries
  • Provide friendly, professional customer service
  • Navigate multiple systems while supporting callers
  • Resolve questions efficiently and accurately

Requirements summary:

  • Minimum 1 year of customer service experience
  • Strong communication and customer service skills
  • Comfortable using computers and learning new software
  • Friendly, professional and dependable
  • Call centre experience is an asset

Tools & skills

Assist customersCustomer serviceCommunication skills
Source and dates

Employer career site / ATS feed · bamboohr

Employer posting date
2026-10-26
First seen by our source
2026-10-23
Source record updated
2026-10-30

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Experience1+ years
Hours per week22.5
Scheduleday, evening, holidays, weekends
Travelair: none · ground: none
Work settingHome
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedFlexible hours

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Job description

Every memorable adventure starts with a reservation!

At Camis, we power the technology behind park reservations across North America, helping millions of people turn travel plans into unforgettable outdoor experiences. Every day, our team works toward one goal: getting more people outdoors and enjoying the parks and recreation spaces that make memories last a lifetime.

We're looking for friendly, customer-focused Reservation Agents to be the voice behind those experiences. Whether you're answering questions, guiding customers through the booking process, or helping solve a problem, you'll make a real difference in helping people get outside and create their next adventure.

Join a supportive team where you’ll gain valuable customer service experience, enjoy flexible scheduling and camping perks, and have opportunities to grow within the organization.

What You'll Do

  • Assist customers with reservations and account inquiries
  • Provide friendly, professional customer service
  • Navigate multiple systems while supporting callers
  • Resolve questions efficiently and accurately

What We're Looking For

  • Strong communication and customer service skills
  • Comfortable using computers and learning new software
  • Friendly, professional, and dependable
  • Minimum 1 year of customer service experience
  • Call Centre experience is an asset

Position Details

📍 Work From Home (Manitoba residents only)
📅 Contract Dates: January 7, 2027 - October 10, 2027
⏰ Part-Time, 15-30 hours per week due to fluctuating call volumes.

Training Requirements

  • Orientation: Thursday, January 7, 2027
  • Training Schedule:
    • Week 1 - Monday, January 11, 2027 - Friday, January 15, 2027 - 8:30AM - 5:00PM EST
    • Week 2 - Monday, January 18, 2027 - Friday, January 22, 2027 - 8:30AM - 5:00PM EST
  • Full attendance is mandatory.

Availability Requirements

Our contact center operates 7:00 AM - 10:00 PM EST, 7 days per week. Applicants must be available to work a flexible schedule, including:

  • Evenings
  • Weekends
  • Holidays during the contract period

This position is not suitable for candidates seeking daytime-only, fixed Monday-Friday schedules, or those who require extended time off during the peak summer season.

Please note: There are peak periods during our busy season when time-off requests may be limited. Due to business needs, employees are expected to be available to work their maximum scheduled hours throughout July and the first week of August. Time-off requests during this period generally cannot be accommodated.

Diversity & Inclusion

Camis is committed to creating an inclusive workplace where employees feel respected, valued, and empowered. We welcome applications from individuals of all backgrounds and experiences and believe diversity strengthens our team.

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