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Posted 16 days ago

Charter Specialist/Scheduler

@ Southland Transportation Ltd.

Calgary, Alberta

Full-time
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Overview

Southland Transportation Ltd. is hiring a temporary Charter Specialist/Scheduler in Calgary for about fourteen months. The role handles charter customer inquiries, prepares waybills and supports drivers, on a weekday day shift with rotational on-call evenings, weekends and holidays.

Responsibilities:

  • Answer calls and respond to emails and inquiries
  • Assist charter drivers with pick-up and drop-off locations
  • Prepare charter waybills for clients
  • Attend regular charter meetings
  • Cover rotational on-call weeknights, weekends and holidays

Requirements summary:

  • Knowledge of Highway Traffic Acts and Regulations
  • Map reading and knowledge of Calgary road systems
  • Multitasking in a high-volume environment
  • Proficiency in Microsoft Office
  • Effective communication with drivers, clients and partners

Tools & skills

Source and dates

Employer career site / ATS feed · ultipro

Employer posting date
2026-10-22
First seen by our source
2026-10-22
Source record updated
2026-10-22

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week37.5
Scheduleday, evening, holidays, weekends
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

Southland Transportation Ltd.

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Job description

Charter Specialist/Scheduler - Temporary Contract Position

SOUTHLAND is currently seeking a charter administration support professional to join our team in Calgary. This role is responsible for addressing the needs of charter customers and delivering exceptional customer service.

This is a temporary contract position with an expected duration of approximately fourteen months.

Principal Duties and Responsibilities

  • Answer phone calls, return messages, and handle inquiries
  • Respond to emails and requests in a timely manner
  • Assist charter drivers with questions regarding pick-up and drop-off locations
  • Prepare charter waybills promptly for clients
  • Attend regular charter meetings
  • Be available for rotational on-call - weeknights, weekends, and holidays

Knowledge and Skills Required

  • Knowledge of Highway Traffic Acts and Regulations
  • Multitasking and ability to handle high-volume of workloads
  • Map reading ability with knowledge of the city, specifically road systems and attractions in the Calgary area
  • Maintain a high degree of confidentiality and professional conduct within a high-volume environment
  • Ability to communicate effectively with drivers, clients, and internal partners
  • Proficiency in Microsoft Office

Working Conditions

The shift for this position is Monday through Friday from 7:00 am to 3:30 pm. Availability for rotational on-call is required including evenings, weekends, and holidays.

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