Posted 16 days ago
Charter Specialist/Scheduler
@ Pacific Western Transportation
Calgary, Alberta
Overview
Pacific Western Transportation is hiring a Charter Specialist/Scheduler for a temporary contract of about fourteen months in Calgary, working Monday to Friday, 7:00 am to 3:30 pm. The role handles charter customer inquiries, prepares charter waybills, and supports drivers on pick-up and drop-off locations. Rotational on-call availability including evenings, weekends and holidays is required.
Responsibilities:
- Answer calls and respond to emails and inquiries
- Assist charter drivers with pick-up and drop-off questions
- Prepare charter waybills promptly
- Attend regular charter meetings
- Cover rotational on-call weeknights, weekends and holidays
Requirements summary:
- Knowledge of Highway Traffic Acts and Regulations
- Map reading with knowledge of Calgary road systems
- Multitasking in a high-volume environment
- Proficiency in Microsoft Office
- Effective communication with drivers, clients and partners
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-22
- First seen by our source
- 2026-10-22
- Source record updated
- 2026-10-22
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 37.5 |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Pacific Western Transportation
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Pacific Western Transportation (PWT) is the largest privately-held passenger transportation company in Canada
Full company description
Founded in 1957, Pacific Western Transportation (PWT) is the largest privately-owned passenger transportation company in Canada. Today PWT offers comprehensive transportation services and solutions across the country, with over 4,000 employees and numerous business locations. Our operations are separated into four divisions: Motor Coach, Oilsands, Student Transportation, and Transit. PWT’s varied operations are unified by a company-wide commitment to the Core Values first established by our founder R.B. (Bob) Colborne. At the heart of these core values is an unwavering dedication to customer service and safety, as supported by our Safely Home brand. At PWT, our people are our greatest asset. After all, it’s our people who safely transport our passengers to where they need to be. In all of the urban or rural communities we serve, PWT’s employees bring our Core Values to life, day in and day out. --------
- LinkedIn followers
- 6,670
- People associated on LinkedIn
- 164
- Reported office locations
- 221 18 St SE, 204, Calgary, Alberta Head Office, CA
- Business categories
- Transportation
- Other recorded names
- Pacific Western Transportation Ltd
- Specialties
- People Transportation
- Logistics
- Customer Service
- Safety
- Buses
- Transportation
- Employee Transportation
- Student Transportation
- Motorcoach Transportation
- Transit Transportation
- and Public Transit
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Founded in 1957, Pacific Western Transportation (PWT) is the largest privately-owned passenger transportation company in Canada. Today PWT offers comprehensive transportation services and solutions across the country, with over 4,000 employees and numerous business locations. Our operations are separated into four divisions: Motor Coach, Oilsands, Student Transportation, and Transit. PWT’s varied operations are…
| Field | Value |
|---|---|
| Industry | Truck Transportation |
| Company size | 5,001-10,000 employees |
| Headquarters | Calgary, Alberta |
| Organization type | Privately Held |
| Year founded | 1957 |
| Specialties | People TransportationLogisticsCustomer ServiceSafetyBusesTransportationEmployee TransportationStudent TransportationMotorcoach TransportationTransit Transportation |
| Open jobs on Jobsy | 111 |
| View page |
Charter Specialist/Scheduler - Temporary Contract Position
SOUTHLAND is currently seeking a charter administration support professional to join our team in Calgary. This role is responsible for addressing the needs of charter customers and delivering exceptional customer service.
This is a temporary contract position with an expected duration of approximately fourteen months.
Principal Duties and Responsibilities
- Answer phone calls, return messages, and handle inquiries
- Respond to emails and requests in a timely manner
- Assist charter drivers with questions regarding pick-up and drop-off locations
- Prepare charter waybills promptly for clients
- Attend regular charter meetings
- Be available for rotational on-call - weeknights, weekends, and holidays
Knowledge and Skills Required
- Knowledge of Highway Traffic Acts and Regulations
- Multitasking and ability to handle high-volume of workloads
- Map reading ability with knowledge of the city, specifically road systems and attractions in the Calgary area
- Maintain a high degree of confidentiality and professional conduct within a high-volume environment
- Ability to communicate effectively with drivers, clients, and internal partners
- Proficiency in Microsoft Office
Working Conditions
The shift for this position is Monday through Friday from 7:00 am to 3:30 pm. Availability for rotational on-call is required including evenings, weekends, and holidays.
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