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Posted 4 days ago

Claims Representative I, Auto

@ Co-operators

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Calgary, AB · Guelph, ON · Ottawa, ON · Mississauga, ON · Moncton, NB +2

Full-time
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SIGNALS

Overview

Co-operators, through its Claims Response Centre, is hiring a full-time Claims Representative I, Auto, in a hybrid model with two office days per week. The role investigates, negotiates and settles auto service claims, with evening and weekend work during peak periods. The expected salary range is $50,280 to $83,800, and the role is currently vacant.

Responsibilities:

  • Review policy wordings and apply coverages
  • Investigate and evaluate losses
  • Negotiate and settle service claims
  • Communicate with clients and stakeholders

Requirements summary:

  • English required, French an asset
  • Insurance or client service experience
  • Comfort with technology and strong computer skills
  • Working toward CIP designation and provincial adjuster licences
Source and dates

Employer career site / ATS feed · ultipro

Employer posting date
2026-11-02
First seen by our source
2026-11-02
Source record updated
2026-11-02

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Scheduleday, evening
Travelair: none · ground: none
Work settingOffice, Home
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish, French
Licences & certificationsChartered Insurance Professional (CIP)
Background checkscriminal record
EducationCollege diploma (preferred)
Fields of studyInsurance, Risk management
Perks mentionedGenerous paid time off, Flexible hours, Retirement plan, Performance bonus, Wellness, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Co-operators

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

All your investing and insurance needs in one place. 🍁Proudly Canadian since 1945.

Full company description

As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. With over $56 billion in assets under management, we provide financial solutions and security through property and casualty (P&C) insurance, life insurance, wealth management, institutional asset management and brokerage operations. We are governed by member organizations, including co-operative organizations, credit union centrals and representative farm organizations. We are rooted in the idea that together, we are stronger, safer, and more resilient. Our vision to be a catalyst for a sustainable society is reflected in everything we do, including our community investment programs, strategic partnerships, and active volunteerism. We champion and fund the development of community-oriented co-operatives and social enterprises, invest for positive impact, and work hard to contribute to communities across Canada by supporting financial literacy, mental health, flood safety, and sustainability initiatives and programming. With over 600 locations across the country, over 6,000 employees and a dedicated financial advisor network of over 2,500 licensed insurance representatives, we remain true to our roots: putting the needs of our clients and our communities first. Proudly Canadian since 1945.

LinkedIn followers
71,299
People associated on LinkedIn
7,905
Reported office locations
  • 101 Cooper Dr, Guelph, Ontario N1C 0A4, CA
  • 1920 College Avenue, Regina, SK, CA
  • 6700 Macleod Trail SE, Calgary, AB, CA
  • 151 North Service Road, Burlington, ON L7R 4C2, CA
  • 2000, McGill College, bureau 810, Montréal, Québec H3A 3H3, CA
Business categories
  • Education
  • EdTech
  • Insurance
  • E-Learning
Other recorded names
  • Co-operators
Specialties
  • Home
  • Auto
  • Life
  • Investments
  • Group
  • Business
  • Farm
  • Travel
  • Commercial
  • and Wealth
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. With over $56 billion in assets under management, we provide financial solutions and security through property and casualty (P&C) insurance, life insurance, wealth management, institutional asset management and brokerage operations. We…

FieldValue
IndustryFinancial Services
Company size5,001-10,000 employees
HeadquartersGuelph, Ontario
Organization typePrivately Held
SpecialtiesHomeAutoLifeInvestmentsGroupBusinessFarmTravelCommercialand Wealth
Open jobs on Jobsy188
LinkedInView page
Job description

Company: CGIC
Department: Claims Response Centre
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

As the Claims Representative I, Auto, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization’s client service culture through professional interactions with clients and implementing innovative and client centric solutions.

How you will create impact:

  • Providing exceptional client service to our customers as an industry leader in client engagement.
  • Reviewing policy wordings, applying coverages, negotiating and settling service claims.
  • Investigating and evaluating relevant information to quantify losses and identify opportunities for salvage and subrogation recoveries.
  • Proactively communicating with clients and stakeholders for efficient, timely, and quality resolution of claims.

How you will succeed:

  • You are committed to continuous improvement, in order to grow our business of the future and exceed client expectations.
  • You execute critical thinking skills to identify problems and are accountable to finding proactive solutions.
  • Your strong written and verbal communication skills allow you to clearly convey messages.
  • You collaborate with team members to share knowledge to support your peers.

To join our team:

  • You are driven to create an exceptional customer experience.
  • You thrive in a fast-paced and changing working environment.
  • You are comfortable with technology and have excellent computer skills.
  • You have experience in insurance or a related client service focused field.
  • You have a desire to grow your education by working towards the Chartered Insurance Professional (CIP) designation and Provincial Adjuster Licenses.
  • Having a post-secondary education in insurance, risk management or a related discipline is an asset.

What you need to know:

  • Extended work hours, including evenings and weekends, will be required during peak periods and major events.
  • You may provide support to clients who are experiencing a personal or financial loss. A high degree of confidentiality and discretion is required.
  • You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Salary information​

Expected salary range $50,280 to $83,800

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

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