Log in Sign up free
Apply now

Posted 8 days ago

Client Success Specialist

@ Summit Fleet

View all jobs Website

Calgary, Alberta

Full-time2+ years experience
Apply now
SIGNALS

Overview

Summit Fleet is hiring a full-time Client Success Specialist to be the primary contact for client inquiries and build lasting client relationships. The role coordinates client needs with internal teams, supports onboarding and account management, and contributes to retention and satisfaction. Candidates need 2+ years in customer service, client success or account management, with fleet, automotive, leasing or transportation experience as an asset.

Responsibilities:

  • Serve as primary contact for client inquiries and service requests
  • Build and maintain client relationships
  • Coordinate client needs with internal departments
  • Support onboarding and account management

Requirements summary:

  • 2+ years in customer service, client success or account management
  • Strong communication and relationship-building skills
  • Proficiency in Microsoft Office and CRM systems
  • Fleet, automotive, leasing or transportation experience is an asset

Tools & skills

CRM systemsMicrosoft Office
Source and dates

Employer career site / ATS feed · icims

Employer posting date
2026-10-30
First seen by our source
2026-11-04
Source record updated
2026-11-04

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentCustomer service
Experience2+ years
Hours per week40 (estimated)
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high

Summary and details written by AI from the posting; the employer’s posting is the authority.

Apply now

Summit Fleet

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Fleet Solutions Done Right

Full company description

Your industry-leading partner for Commercial Vehicle Rentals, Leasing, and Fleet Management. Full service offering, providing industry and region-specific expertise in Canada and the USA. The key to fleet management: A partner you can count on. We're responsive and fair We're timely and reliable We offer the best value Fleet Solutions made easy.

LinkedIn followers
3,221
People associated on LinkedIn
90
Reported office locations
  • 1260 Highfield Crescent SE, Calgary, Alberta T2G 5M3, CA
  • 6975 S Union Park Center, Suite 500, Salt Lake City, Utah 84047, US
  • 3911 84 Ave, Leduc, Alberta T9E 8M5, CA
  • 315 Macalpine Crescent, Fort McMurray, Alberta T9H 4Y4, CA
  • 6924 87A Ave, Fort St John, British Columbia V1J 0B4, CA
  • 12238 a 104 Ave, Grande Prairie, Alberta T8V 8A8, CA
Other recorded names
  • Summit Fleet
Specialties
  • 4x4 Truck Rentals
  • 4x4 Flat Bed Rentals
  • Monthly Rental of Vehicles
  • Fleet Management
  • 4x4 Trucks for work
  • rental vehicles
  • short term vehicle leasing
  • nationwide delivery
  • towing allowed
  • long term rental
  • Leasing
  • and Fleet Maintenance
Profile identifies a recruitment agency
No
View all jobs Website

Your industry-leading partner for Commercial Vehicle Rentals, Leasing, and Fleet Management. Full service offering, providing industry and region-specific expertise in Canada and the USA. The key to fleet management: A partner you can count on. We're responsive and fair We're timely and reliable We offer the best value Fleet Solutions made easy.

FieldValue
IndustryAutomotive
Company size51-200 employees
HeadquartersCalgary, Alberta
Organization typePrivately Held
Year founded2013
Specialties4x4 Truck Rentals4x4 Flat Bed RentalsMonthly Rental of VehiclesFleet Management4x4 Trucks for workrental vehiclesshort term vehicle leasingnationwide deliverytowing allowedlong term rental
Open jobs on Jobsy3
LinkedInView page
Job description

Overview

This role is ideal for someone who is customer-focused, highly organized, and thrives in a fast-paced environment. You'll build strong client relationships, support service delivery, and contribute to customer satisfaction and retention while working within a collaborative and growing team.

Responsibilities

  • Serve as a primary contact for client inquiries and service requests.
  • Build and maintain strong client relationships.
  • Coordinate client needs with internal departments to ensure timely resolution.
  • Monitor and address customer concerns proactively.
  • Support client onboarding and ongoing account management.
  • Maintain accurate client records and documentation.
  • Assist with reporting, process improvements, and special projects.
  • Contribute to customer retention and satisfaction initiatives.

Qualifications

  • 2+ years of experience in customer service, client success, account management, or a related role.
  • Strong communication and relationship-building skills.
  • Excellent organizational and time-management abilities.
  • Proven problem-solving and conflict-resolution skills.
  • Proficiency in Microsoft Office and CRM systems.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Fleet, automotive, leasing, or transportation industry experience is an asset.

INDSF

Similar jobs

  • Client Success Specialist

    London, ON
    $40k–$45k/yrOn-siteFull Time

    HighlightTA

    Candidates need a post-secondary diploma or equivalent practical experience and prior customer-facing experience. They should communicate clearly and calmly with frustrated clients, be comfortable with outbound calls, be detail-oriented and learn software quickly.

    Salesforce, CRM

  • Client Success Specialist

    Cambridge, ON
    $48k–$60k/yrFull Time

    Todd O'Donnell Insurance Agency

    3+ YOECandidates need at least three years of customer service experience, clear communication skills, and strong attention to detail. An Ontario OTL insurance licence is preferred but not required.

    Customer service, Communication skills, Problem solving, Relationship building, Attention to detail, Organizational skills

  • Client Success Specialist

    Oakville, ON
    $45k–$65k/yrFull Time

    Merriam Music

    1+ YOECandidates need post-secondary education, prior excellent customer service and problem-solving experience, and at least one year of sales success. They also need intermediate Google Workspace skills and the ability to handle several tasks in a fast-paced setting.

    Google Workspace

  • Client Success Specialist

    Remote in Canada
    RemoteFull Time

    Town Web

    Town Web needs candidates with SaaS or client success experience working directly with engineers, daily use of an issue tracker such as Linear or Jira, and strong technical curiosity. Candidates should be clear writers who can teach less technical users and take full ownership of accounts with little oversight.

    Intercom, Fin, Linear, Claude, Zoom phone, help center

  • Client Success Specialist

    Montréal, QC

    Aon Corporation

    Candidates need insurance industry experience (6+ months preferred), strong attention to detail, French and English bilingualism, and excellent oral and written communication. Post-secondary education in an insurance-related field or equivalent office experience is preferred, and an AMF licence is preferred or a willingness to obtain one.

    Polaris, Xpress, Document Management System, MS Office

  • Bilingual Client Success Specialist

    Vancouver, BC
    RemoteFull Time

    UniUni: Founded in 2019 and headquartered in Richmond, B.C., Canada, UniUni is a leading technology-enabled logistics company revolutionizing the last-mile…

    UniUni needs candidates who speak and write Mandarin and English well and can deal with China-based and overseas clients. Logistics or e-commerce experience is preferred, along with Excel skills for reporting.

    Excel

  • Remote Client Success Specialist

    Brampton, ON
    Remote

    AO Garcia Agency

    Candidates need to be self-motivated, strong communicators and comfortable in a fast-paced remote setting. Good client-facing skills, professionalism and a willingness to be coached are expected.

    Zoom

    Remote Client Success Specialist

    Greater Sudbury, ON
    Remote

    AO Garcia Agency

    Candidates need to be self-motivated, strong communicators and comfortable in a fast-paced remote setting. Good client-facing skills, professionalism and a willingness to be coached are expected.

    Zoom

Locations & environments

Locations

All of CanadaRemote · Hybrid · On-site · Field

Pro tip: add remote jobs to widen your search.

Exclude locations

Workplace type

Company jobs in these results

These are this company’s jobs loaded in your current search. The company may have more openings.