Posted 4 months ago
Clinical Manager, Crisis Management Services
@ Homewood Health
Toronto, ON · Hamilton, ON · Guelph, ON · Barrie, ON · Port Hope, ON +1
Overview
Homewood Health is hiring a Clinical Manager for Crisis Management Services to lead and support a regional network of clinicians, oversee service quality and performance, and support national crisis coverage including after-hours operations. The role is primarily remote with periodic office travel, and includes an on-call rotation. French fluency is strongly preferred.
Responsibilities:
- Lead, coach and support clinicians across the assigned region
- Oversee quality and performance of Crisis Management Services
- Recruit, onboard, train and provide clinical consultation
- Collaborate with leadership on strategy and service improvements
- Participate in on-call rotation
Requirements summary:
- Master's degree in social work, counselling or psychology with professional registration
- Minimum 5 years crisis and trauma counselling experience
- 1 year in supervisory or management role
- Expertise in crisis management and trauma-informed care
- French fluency strongly preferred
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-07-14
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Physicians & advanced practice |
| Experience | 5+ years |
| Management experience | 1+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | overnight |
| Travel | air: none · ground: minimal |
| Work setting | Home, Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | French |
| Licences & certifications | Professional registration |
| Encouraged to apply | Women, Racialized people, Indigenous peoples, People with disabilities, 2SLGBTQ+ |
| Education | Master’s degree (required) |
| Fields of study | Social work, Counselling, Psychology |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Homewood Health
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
As Canada's leader in mental health and addiction services, we provide a continuum of stay at work, return to work and treatment services through our team of over 4,500 staff and clinical professionals. Homewood services focus on helping people and organizations get better. With over 130 years of experience in mental health and addictions, we create, innovate, and collaborate everyday to improve our care and improve lives
- LinkedIn followers
- 11,342
- People associated on LinkedIn
- 1,331
- Reported office locations
- Canada, CA
- Business categories
- Health Care
- Rehabilitation
- Mental Health
- Other recorded names
- Homewood Health Centre
- Specialties
- Mental Health and Addictions Treatment and Support
- Employee and Family Assistance
- and Rehabilitation and Disability Management
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
As Canada's leader in mental health and addiction services, we provide a continuum of stay at work, return to work and treatment services through our team of over 4,500 staff and clinical professionals. Homewood services focus on helping people and organizations get better. With over 130 years of experience in mental health and addictions, we create, innovate, and collaborate everyday to improve our care and…
| Field | Value |
|---|---|
| Industry | Mental Health Care |
| Company size | 1,001-5,000 employees |
| Headquarters | Canada |
| Organization type | Public Company |
| Specialties | Mental Health and Addictions Treatment and SupportEmployee and Family Assistanceand Rehabilitation and Disability Management |
| Open jobs on Jobsy | 154 |
| View page |
Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.
You will lead and support a network of clinicians, ensure high-quality service delivery, contribute to program development, and support national crisis response coverage, including after-hours operations. In this role you will report to the CMS Clinical Manager and Team Lead.
What You'll Be Doing
- Lead, coach, and support clinicians and associates across the assigned region.
- Oversee the delivery, quality, and performance of Crisis Management Services (CMS).
- Recruit, onboard, train, and provide clinical consultation to network clinicians.
- Manage regional clinical resources and respond to customer and operational needs.
- Collaborate with leadership on strategy, program development, and service improvements.
- Ensure services meet quality, accreditation, client satisfaction, and financial objectives.
- Participate in on-call rotation and provide expertise in crisis intervention, trauma-informed care, and case management.
What We're Looking For
- Master’s Degree in Social work, Counselling, or Psychology, with professional registration.
- Minimum 5 years of clinical counselling experience in crisis and trauma and 1 year in a supervisory or management role.
- Expertise in crisis management, trauma-informed care, quality assurance, and clinical service delivery.
- Experience ensuring compliance with professional, legal, ethical, and accreditation standards.
- Strong leadership, communication, presentation, organizational, and stakeholder management skills.
- Proficiency with Microsoft Office (Word, Excel, and PowerPoint).
- Proven ability to drive service excellence, accountability, and continuous improvement.
- French fluency is strongly preferred; bilingual candidates will be prioritized.
This position is primarily remote, with periodic travel to the office for meetings and team collaboration.
Why Work With Us
Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!
As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.
Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.
#homewoodishiring
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