Posted 20 days ago
Community Manager - Bilingual (EN/FR)
@ Rethink Canada
Toronto, Ontario
Overview
Rethink Canada is hiring a bilingual Community Manager in Toronto for a full-time, hybrid role. The role manages daily publishing and front-line engagement across all brand social handles in English and French, and escalates potential issues. Salary is $65K to $75K per year, pending experience and business needs.
Pay:
$65,000–$75,000 a year
Responsibilities:
- Gérer l'engagement quotidien sur les réseaux sociaux
- Rédiger des réponses créatives conformes au ton de marque
- Signaler et escalader rapidement les enjeux potentiels
- Repérer les tendances et contenus générés par les utilisateurs
- Collaborer à l'élaboration du calendrier de contenu
Requirements summary:
- 2 à 4 ans d'expérience en gestion de communautés sociales
- Excellente communication écrite avec un style conversationnel et spirituel
- Maîtrise native du français et de l'anglais
- Connaissance approfondie de la culture québécoise
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-10-19
- First seen by our source
- 2026-10-20
- Source record updated
- 2026-10-27
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Perks mentioned | Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Rethink Canada
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Rethink is one of the world’s leading independent creative agencies that relentlessly pursues work the world talks about. Founded in Vancouver in 1999, Rethink has expanded its footprint with offices in New York, Toronto, Vancouver, and Montreal. Rethink is fiercely independent and owner-operated. Known for its creativity and effectiveness, Rethink has been named Independent Agency of the Year at nearly every major international award show, including Cannes Lions, The One Show, The Clios, London International Awards, and The ANDYs. In 2024, Rethink was honored as Cannes Lions Independent Agency and Network of the Year, and holds the #1 spot on WARC’s Global Independent Agency ranking and The Drum World Creative Rankings. Rethink, l’une des plus importantes agences de création indépendantes au monde, est déterminée à concrétiser des idées qui font jaser. Fondée à Vancouver en 1999, elle est maintenant établie à New York, à Toronto, à Vancouver et à Montréal. Rethink est une agence férocement indépendante où chaque associé.e met la main à la pâte. Reconnue pour sa créativité et son efficacité, Rethink a déjà été nommée agence indépendante de l’année par la plupart des grands concours internationaux, dont les Lions de Cannes, le One Show, les Clios, les London International Awards et les ANDY Awards. En 2024, Rethink a brillé aux Lions de Cannes en étant sacrée agence indépendante et réseau indépendant de l'année. Elle occupe aussi le premier rang au classement des agences indépendantes de WARC et aux World Creative Rankings établis par The Drum.
- LinkedIn followers
- 58,819
- People associated on LinkedIn
- 412
- Reported office locations
- Suite 700, 470 Granville St., Vancouver, BC V6C 1V5, CA
- Suite 700, 720 King Street West, Toronto, Ont M5V 2T3, CA
- 55 Mont-Royal O. Ave, Suite 980, Montréal, Quebec H2T 2S6, CA
- 275 7th Avenue, New York, New York 10001, US
- Business categories
- Consulting
- Web Design
- Internet
- Advertising
- Other recorded names
- Rethink Canada
- Rethink
- Specialties
- Marketing
- advertising
- design
- online
- digital
- pay-for-performance
- and social media
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Rethink is one of the world’s leading independent creative agencies that relentlessly pursues work the world talks about. Founded in Vancouver in 1999, Rethink has expanded its footprint with offices in New York, Toronto, Vancouver, and Montreal. Rethink is fiercely independent and owner-operated. Known for its creativity and effectiveness, Rethink has been named Independent Agency of the Year at nearly every major…
| Field | Value |
|---|---|
| Industry | Advertising Services |
| Company size | 201-500 employees |
| Headquarters | Vancouver, BC |
| Organization type | Privately Held |
| Year founded | 1999 |
| Specialties | Marketingadvertisingdesignonlinedigitalpay-for-performanceand social media |
| Open jobs on Jobsy | 14 |
| View page |
At Rethink, our promise to you is that you will do the best work of your career. In order to do that, we’ll create and promote an environment where people are happy, inspired and empowered. We back that promise by committing to remain an independent creative agency. So if you’re ready to do the best work of your career while having fun, then read on.
We are always looking for high-energy, ambitious, and genuine people to join Rethink.
Rethinkers are people who are interested and interesting, relentless, responsible, and respectful. They're the kind of people you would want to hang out with and be inspired by.
Rethinkers don’t settle – we have a visceral discomfort with the status quo – as a result we’re constantly challenging, learning, growing and enthusiastically ambitious to make things better.
The Community Manager is responsible for daily publishing, active listening, and front-line community engagement across all brand handles in English and French.
The Opportunity
Community Engagement & Escalation
- Manage daily outbound and inbound engagement across social media platforms.
- Craft tone-governed, creative responses adhering to brand guidelines and Rethink quality standards.
- Flag and escalate potential issues quickly following established risk management protocols.
Real-Time Moment Spotting
- Flag trending topics, viral comments, and user-generated content.
- Build warm, authentic relationships with community and advocates online.
Foster Strong Collaboration
- Work closely with Account Director and Social Strategist to inform content calendars based on community feedback.
- Maintain response banks, FAQ logs, and publishing calendars.
What you’ll bring:
- 2-4 years of experience managing social communities for major brands.
- Strong written communication skills with quick, witty conversational instincts.
- Native fluency in French and English with deep knowledge of Quebec culture.
The Benefits
- Competitive compensation and benefits, including added mental health benefits
- Variety of employee perks
- Great work culture
- No client meeting Mondays
- Hybrid work environment
- Access to Rethink’s national DE&I committee and working groups
- Growth and training opportunities
Location: 720 King St. West, Toronto, ON
Vacancy status: This posting is for an existing vacancy
Salary: $65K - $75K per year, pending experience, skills, scope of responsibility, internal equity, and business needs.
We truly appreciate everyone’s interest but only those selected for an interview will be contacted.
Rethink is committed to creating and maintaining an inclusive, equitable and accessible workplace. We welcome and encourage applications from all intersections. Accommodations are available, upon request, to all selected candidates during any stage of the recruitment process.
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