Posted 3 days ago
Concierge
@ Shannex
Mississauga, Ontario
Overview
Shannex is hiring a part-time concierge for its Parkland on the Glen community in Mississauga, Ontario. The role greets and directs visitors, answers and transfers calls, handles mail, records client payments and relays resident requests. The posting states an approximate hourly wage of $19.60 to $21.10, a benefits package and availability for day, evening and weekend shifts.
Responsibilities:
- Answers and transfers telephone calls, greets and directs visitors
- Provides information and responds to inquiries from residents, visitors and staff
- Sorts and distributes mail, prepares and distributes documents
- Enters maintenance requests and prospective resident information into software
- Receives, processes and records client payments
Requirements summary:
- High school or GED completion
- Minimum 2 years in hotel, retirement living or hospitality (asset)
- Excellent computer and Microsoft Office skills
- Cash flow experience
- Medical terminology knowledge (asset)
- Availability for day, evening and weekend shifts
Tools & skills
Source and dates
Source type not verified · njoyn
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 2+ years |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Care home, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Education | High school (required) |
| Perks mentioned | Generous paid time off, Retirement plan, Employee discount, Transit support, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Shannex
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Leading the Way to Better Living
Full company description
Shannex Inc. offers Retirement Living, Care at Home, and Nursing Home services across Nova Scotia, New Brunswick and Ontario. Shannex has been built on the commitment to place clients first, to provide service excellence and respect each client as an individual. Shannex is a family-owned, Maritime-based company that has been providing care to clients since 1988. Our core values; Clients First, Building Trusted Partnerships, Always Improving Quality and Being Accountable, define what Shannex stands for and create the framework for all that we do. Shannex is more than a place to live or work. We are a community of people and friendships where the focus is on living well in the place our clients call home
- LinkedIn followers
- 18,879
- People associated on LinkedIn
- 1,853
- Reported office locations
- 621 Starboard Dr, Halifax, Nova Scotia B3M 0N5, CA
- Other recorded names
- Shannex Incorporated
- Specialties
- Care at Home
- Retirement Living
- and Nursing Home
- Profile identifies a recruitment agency
- No
Shannex Inc. offers Retirement Living, Care at Home, and Nursing Home services across Nova Scotia, New Brunswick and Ontario. Shannex has been built on the commitment to place clients first, to provide service excellence and respect each client as an individual. Shannex is a family-owned, Maritime-based company that has been providing care to clients since 1988. Our core values; Clients First, Building Trusted…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 1,001-5,000 employees |
| Headquarters | Halifax, Nova Scotia |
| Organization type | Privately Held |
| Year founded | 1988 |
| Specialties | Care at HomeRetirement Livingand Nursing Home |
| Open jobs on Jobsy | 251 |
| View page |
If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.
We are searching for Full Time Concierge to join our Parkland on the Glen team based in Mississauga, Ontario.
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents.
Additional benefits include:
- Approximate hourly wage: $19.60 - $21.10
- Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program (eligible immediately upon hire for all Full-time and Part-time staff)
- Life, travel, and other insurances
- Access to virtual healthcare 24/7 for FREE through the group health benefit plan
- RRSP program (5% employer matching)
- Vacation accrual (begins immediately) and travel insurance
- Free onsite parking
- Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
- Access to continuing education and training through Shannex’s Centre of Excellence
- Opportunities to be part of sector innovation and continuous improvement initiatives
- Recognition and Rewards for service excellence and safety
About the Opportunity
- Answers and transfers telephone inquiries, greets and directs visitors
- Provides routine information and responds to inquiries from residents, visitors, and staff
- Sorts and distributes incoming and outgoing mail and couriers;
- Prepares and distributes forms, reports and other documents to appropriate personnel and departments
- Relays residents’ requests for assistance to appropriate department
- Enters resident maintenance service requests into appropriate software
- Enters potential resident information into the Client Relationship Management software
- Performs a wide variety of assignments, which are sometimes confidential in nature
Receives, processes and records client payments - Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided
About You
In addition to placing a high value on continuous improvement, collaboration and accountability, you bring:
- High School / GED completion
- Minimum 2 years experience working in a hotel, Retirement Living or hospitality-based position considered an asset
- Excellent computer skills and experience in Microsoft Office Suite;
- Previous hospitality/customer service experience is an asset, especially with seniors;
- A friendly outgoing spirit is a definite asset
- Experience with cash flow
- Knowledge of Medical Terminology is considered an asset
- Required to be available for day, evening and weekend shifts as required
- A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care
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