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Posted 1 hour ago

Conference Services & Event Sales Manager

@ AccorHotel

Calgary, Alberta

On-siteFull-time3+ years experience
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Overview

Fairmont Palliser is hiring a Conference Services & Event Sales Manager reporting to the Director, Event Sales & Services. The role coordinates event bookings from booking to departure, liaising across departments and building client relationships. The posting requires 3-5 years of event leadership experience and is a full-time position in Calgary.

Responsibilities:

  • Service event bookings from booking to departure
  • Create floor plans for each event
  • Initiate billing and deposit procedures
  • Conduct pre-conference client and department meetings
  • Actively book new local events and maintain client relationships

Requirements summary:

  • 3-5 years experience in event leadership role
  • Computer literacy in Microsoft Windows applications
  • Excellent written and verbal communication
  • Strong interpersonal and problem solving abilities
  • Luxury hotel experience preferred
  • University or college degree preferred
Source and dates

Employer career site / ATS feed · smartrecruiters

Employer posting date
2026-11-12
First seen by our source
2026-11-12
Source record updated
2026-11-12

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentSales
Experience3+ years
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingHospital or clinic, Office
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
EducationCollege diploma (preferred), Bachelor’s degree (preferred)
Perks mentionedRetirement plan, Employee discount, Wellness, Free or discounted meals

Summary and details written by AI from the posting; the employer’s posting is the authority.

AccorHotel

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

LinkedIn followers
2,542,950
People associated on LinkedIn
98,406
Reported office locations
  • 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR
  • 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR
  • 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID
  • Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Business categories
  • Resorts
  • Leisure
  • Hospitality
  • Hotel
  • Marketing
  • Location Based Services
  • SEO
  • Tourism
  • Food and Beverage
  • Advertising
  • Events
  • Travel
Other recorded names
  • AccorHotel
  • Accor
  • Accor Apartments & Realty
Specialties
  • Hospitality and Catering
Profile identifies a recruitment agency
No
Reported total investment
4,348,879,078

Currency and observation date were not supplied; this is not a current valuation or a funding round.

We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience…

FieldValue
IndustryHospitality
Company size10,001+ employees
HeadquartersIssy-les-Moulineaux, Paris Region
Organization typePublic Company
SpecialtiesHospitality and Catering
Open jobs on Jobsy314
LinkedInView page
Job description

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Palliser | A Legacy of Excellence, A Future of Possibility

For over a century, Fairmont Palliser has stood as Calgary’s most iconic hotel—a symbol of timeless elegance, heartfelt hospitality, and deep community roots. Since opening in 1914, we have welcomed dignitaries, trailblazers, and generations of guests with impeccable service and unforgettable experiences.

Our story is woven into the fabric of Calgary’s history, and our people are at the heart of it all. At Fairmont Palliser, we believe in creating a workplace where tradition meets innovation, where careers are cultivated, and where everyone is empowered to thrive. Whether you are just beginning your journey in hospitality or bringing years of experience to the table, here you will find a team that values connection, excellence, and purpose.

Join us in delivering elevated experiences and be part of a legacy that continues to shape the future of hospitality in Calgary.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Fairmont Palliser as our new Conference Services & Event Sales Manager. Inspire and create the grandest experience for our guest, clients and colleagues every day. Our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Conference Services & Event Sales Manager, where you will liaise between multiple departments to meet the needs and exceed the expectations of your guests. Reporting to the Director, Event Sales & Services.

Key Responsibilities

  • Consistently offer professional. friendly and engaging service
  • Confirm all event related information with clients
  • Establish and maintain rapport with clients prior to, during and post conference, encouraging repeat business
  • Service event bookings from date of booking to departure, including meeting requirements. guest room requirements, guest room pickup, food & beverage and audio visual
  • Actively book new local events and maintain existing client relationships
  • Create floor plans for each event to ensure banquets and clients are in agreement prior to set up
  • Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame
  • Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
  • Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments
  • Follow departmental policies and procedures
  • Follow all safety policies
  • Other duties as assigned

Qualifications

What will you bring to this role?

  • 3-5 years experience in a previous event leadership role required
  • Experience in a luxury hotel brand preferred
  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline preferred
  • Excellent communication skills. both written and verbal required
  • Strong interpersonal and problem solving abilities

Additional Information

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Comprehensive benefits package including health, paramedical, dental, vision, life, and disability coverage for eligible employees. Company-matched pension plan, as well as RRSP & TFSA options. Complimentary meal in staff cafeteria during shifts.

Our Values

Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging:
We celebrate our differences. We support each other and we always stand together.​

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity:
We build trust through mutual respect and being authentic.​

Our commitment to Diversity & Inclusion:
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

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