Posted 2 days ago
Contract SCM Support Analyst
@ Procom
Calgary, Alberta
Overview
Procom is hiring a Contract SCM Support Analyst on behalf of its client in Calgary for a 4-5 month onsite contract. The role provides Tier 1 application and process support for Supply Chain Management, covering procure-to-pay systems such as SAP MM, Ariba, OpenInvoice and Maximo. Candidates need 3+ years of P2P experience and a high school diploma.
Responsibilities:
- Resolve SCM inquiries as Tier 1 support
- Support P2P applications including SAP, OpenInvoice, Ariba and Maximo
- Coordinate SAP MM issues with the SCM Systems Team and IT
- Triage SAP staging table and P2P workflow issues
- Manage ticket response times in ServiceNow
Requirements summary:
- 3+ years of P2P or related experience
- Excellent understanding of procure to pay processes
- Experience with SAP MM
- High school diploma
- Customer service focus and strong communication skills
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-11-04
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 3+ years |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required), College diploma (preferred) |
| Fields of study | Supply Chain Management |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Procom
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Procom is one of North America’s leading staffing and contract workforce services providers. Successfully meeting the needs of Fortune 500 clients since 1978, we have 18 offices across North America, with over 12,500 skilled professionals currently on assignment. We are an award winning staffing firm. Discover more about our Best of Staffing award and what real clients and job seekers have to say about working with Procom by checking out our client and talent ratings on ClearlyRated. Procom has long been recognized as a market-leading source of high-performing services and solutions that transform how our clients acquire and manage the very best talent. Relying on the excellence of individuals to make a difference, we know that people matter. And we want to work with you. CNESST License: AP-2504746, AR-2504747, AP-2000583, AR-2000584
- LinkedIn followers
- 195,312
- People associated on LinkedIn
- 1,304
- Reported office locations
- 30 St Clair Ave W, Toronto, Ontario M4V 3A1, CA
- 320 March Rd, 200, Ottawa, Ontario K2K 2E3, CA
- 333 7 Ave SW, Suite 2100, Calgary, Alberta T2P 2Z1, CA
- 10025 - 102A Avenue, Suite 1800, Edmonton, Alberta T5J 2Z2 , CA
- 1021 W Hastings St, Suite 1100, Vancouver, British Columbia V6E 0C3, CA
- 1280 Boulevard Lebourgneuf, 300, Québec, Quebec G2K 0H1, CA
- 1130 Situs Court, Suite 216, Raleigh, North Carolina 27606 , US
- Other recorded names
- Procom
- Specialties
- Hybrid Statement of Work and Contractor Management Technology
- Profile identifies a recruitment agency
- Yes
Procom is one of North America’s leading staffing and contract workforce services providers. Successfully meeting the needs of Fortune 500 clients since 1978, we have 18 offices across North America, with over 12,500 skilled professionals currently on assignment. We are an award winning staffing firm. Discover more about our Best of Staffing award and what real clients and job seekers have to say about working with…
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 201-500 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Specialties | Hybrid Statement of Work and Contractor Management Technology |
| Open jobs on Jobsy | 234 |
| View page |
Contract SCM Support Analyst:
On behalf of our client, Procom is searching for a Contract SCM Support Analyst for a 4-5 month role. This position is onsite at our client’s Calgary office.
Contract SCM Support Analyst - Job Description:
The SCM Support Analyst will provide application and process support related to Supply Chain Management for internal and external clients. The role involves supporting various categories within the team and ensuring effective resolution of inquiries.
Contract SCM Support Analyst - Responsibilities:
• Receive, analyze, and resolve incoming Supply Chain Management related inquiries as Tier 1 support.
• Utilize ServiceNow to manage and monitor ticket response times.
• Provide Tier 1 support for P2P applications including SAP, OpenInvoice, Ariba, and Maximo.
• Support P2P process improvements in collaboration with various departments.
• Coordinate SAP MM issues and enhancements with the SCM Systems Team and IT.
• Triage SAP Staging Table and P2P workflow issues.
• Participate in the evolution of the Supply Chain Service Center Support Desk Strategy.
• Engage with stakeholders and develop Business Unit relationships.
Contract SCM Support Analyst - Mandatory Skills:
• Legally entitled to work in Canada
• High school diploma
• 3+ years’ experience in P2P or related business
• Excellent understanding of procure to pay processes
• Experience with SAP MM
• Customer Service focused
• Strong verbal and written communication skills
Contract SCM Support Analyst – Nice-to-Have Skills:
• Post-Secondary education
• Supply Chain Management diploma/certificate/degree
• Experience with OpenInvoice, Maximo, ServiceNow, Ariba
Contract SCM Support Analyst – Assignment Length:
This is a contract position for approximately 4-5 months.
Contract SCM Support Analyst - Assignment Location:
Calgary, Alberta, Canada, onsite.
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