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Crisis Response Worker

@ The Link: Youth and Family Supports

Winnipeg, Manitoba

$54k–$76k/yrFull-time
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Overview

The Link: Youth and Family Supports is hiring a full-time Crisis Response Worker for its Mobile Crisis Team in Winnipeg. The role provides phone and in-person crisis intervention to youth, families and caregivers, within a trauma- and resiliency-informed, culturally proficient approach. The position runs 3:00 pm to 11:00 pm, 80 hours bi-weekly, with a salary of $54,238.57 to $76,144.28 and requires a valid driver's licence and personal vehicle.

Pay:

$54,239–$76,144 a year

Responsibilities:

  • Answer crisis line and provide phone and community interventions
  • Provide on-site mediation, safety plans and follow-up for youth and families
  • Consult with external agencies, schools, police and child services
  • Maintain communication and administrative duties

Requirements summary:

  • Knowledge of historical and ongoing trauma impacts on Indigenous peoples
  • Crisis intervention, mediation and de-escalation skills
  • Post-secondary education or equivalent experience and lived experience
  • Clear criminal record with vulnerable sector check and abuse registry checks
  • Emergency First Aid, CPR Level C and ASIST, or willingness to obtain
Source and dates

Source type not verified · easyapply

Employer posting date
2026-11-11
First seen by our source
2026-11-12
Source record updated
2026-11-12

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentSocial & community services
Hours per week40
Scheduleevening
Travelair: none · ground: moderate
Work settingClient sites, Office, Home
PositionSitting and standing
Physical demandsphysical low · computer moderate
Licences & certificationsEmergency First Aid, CPR Level C, ASIST, Crisis De-escalation Training
Driver’s licencerequired, own vehicle
Background checkscriminal record, vulnerable sector
Encouraged to applyIndigenous peoples, Women, Racialized people, People with disabilities
EducationCollege diploma (preferred)

Summary and details written by AI from the posting; the employer’s posting is the authority.

The Link: Youth and Family Supports

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

The Link is Manitoba’s largest youth serving organization. We walk alongside children, youth, adults and families.

Full company description

For more than 90 years, The Link: Youth and Family Supports has helped youth & families on a journey to healing, hope & better lives. Our diverse community of caring works together to provide wraparound supports through a 24-hour crisis line, youth resource centres, emergency shelters, mobile crisis teams, specialized foster care, healing homes, job readiness supports & Skill4Life.

LinkedIn followers
1,112
People associated on LinkedIn
159
Reported office locations
  • 175 Mayfair Avenue, Winnipeg, Manitoba R3L 0A1, CA
  • 159 Mayfair Avenue, Winnipeg, Manitoba R3L 0A1, CA
  • 83 Churchill Drive, 102, Thompson, Manitoba R8N 0L6, CA
Other recorded names
  • The Link: Youth and Family Supports
Specialties
  • Youth addictions
  • Youth mental health
  • Foster care
  • Therapy
  • Life skills
  • Community service
  • Health
  • Child development
  • Indigenous
  • Youth crisis
  • Training
  • Suicide prevention
  • Counselling
  • Group care
  • Life skills
  • and Employment
Profile identifies a recruitment agency
No

For more than 90 years, The Link: Youth and Family Supports has helped youth & families on a journey to healing, hope & better lives. Our diverse community of caring works together to provide wraparound supports through a 24-hour crisis line, youth resource centres, emergency shelters, mobile crisis teams, specialized foster care, healing homes, job readiness supports & Skill4Life.

FieldValue
IndustryMental Health Care
Company size201-500 employees
HeadquartersWinnipeg, Manitoba
Organization typeNonprofit
Year founded1929
SpecialtiesYouth addictionsYouth mental healthFoster careTherapy Life skillsCommunity serviceHealthChild developmentIndigenousYouth crisis
Open jobs on Jobsy35
LinkedInView page
Job description

The Link is hiring! Come grow with us, walk along side people in our community as we grow strong & resilient together. We are seeking candidates with strong character that share our vision for a brighter future; people of action who can support the resilience and potential in people. We honour and strive to model through our actions the traditional Seven Teachings of the Anishinabe: Love, Respect, Courage, Honesty, Wisdom, and Humility & Truth.

SUMMARY: The Crisis Response Worker in the Mobile Crisis Team provides phone and in person crisis intervention services to youth, their families and caregivers in Winnipeg and surrounding areas. Team members ensure all work is carried out within a trauma and resiliency-informed framework, promoting a culturally proficient approach when working with youth, their families and caregivers. Choice and control are priorities of The Link and the MCT provides youth with the tools to foster emotional well-being and help youth navigate their personal journeys.

PRIMARY RESPONSIBILITIES:

  • Answer crisis line, assess and provide interventions both on the phone and in the community, as well as referrals to appropriate and timely resources and supports.
  • Work with youth and caregivers provide on-site intervention including mediation, safety plans, and follow-up plans for youth and their families/caregivers in crisis situations.
  • Work in consultation with external agencies and other Youth Crisis Stabilization System staff to ensure continuity and communication throughout systems.
  • Provide consultation and recommendations to collaterals such as external service providers, cultural supports, Children's Mental Health, Child and Family Services, schools, probation, and police services.
  • Maintain open communication within the organization and fulfill administrative duties as assigned.
  • Maintain professional development through reading, attending workshops and peer and clinical consultation on a regular basis.
  • Work as a team member to ensure that the youth and families we serve are well supported, and that continuity of care and follow-up are a primary focus.
  • Represent the Youth Crisis Stabilization System program both within and outside of The Link.

QUALIFICATIONS:

  • Knowledge and understanding of the impacts of historical and ongoing trauma on Indigenous peoples in Canada.
  • Knowledge of crisis intervention, mediation, de-escalation techniques, as well as community supports and resources within Winnipeg and the surrounding area, with a focus on Indigenous peoples, newcomers, people with disabilities, and others who experience systemic marginalization.
  • Post-secondary education and/or a combination of education, work experience and lived experience will be considered.
  • Satisfactory Criminal Record Check with Vulnerable Sector Search, a clear Child Abuse Registry check with acceptable Prior Contact checks and a clear Adult Abuse Registry check, all done within the last 3 months.
  • Emergency First Aid and CPR Level C, ASIST Certificate (Applied Suicide Intervention Skills Training), Crisis De-escalation Training or willingness to obtain.

**Valid drivers license and use of personal vehicle is a requirement for this position**

SALARY RANGE: $54,238.57 - $76,144.28

HOURS OF WORK: 3:00 pm - 11:00 pm

80 hours bi-weekly

HOW TO APPLY: Applicants must demonstrate in their resume and cover letter how they meet the requirements of the position.

Please submit a cover letter and resume (in word or PDF).

Application deadline: Open until filled

Accommodations are available for applicants with disabilities upon request. If you are contacted by The Link regarding a job opportunity, please know that you are welcome to request accommodations at any point in the process. All information received regarding accommodations will be kept confidential.

The Link is an equal opportunity employer, Indigenous people, women, visible minorities, and persons with disabilities are encouraged to apply. The Link is committed to developing and retaining a diverse workforce. We thank all applicants for their interest, but only those selected for an interview will be contacted. For further information about our other employment and volunteer opportunities please visit https://thelinkmb.easyapply.co/

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