First seen by our source: 24 days ago
Customer Service Associate - Lee's Donuts
@ Marshall Retail Group
Richmond, British Columbia
Overview
Marshall Retail Group is hiring a Customer Service Associate for Lee's Donuts at Vancouver International Airport. The role greets customers, upsells products, helps keep the store stocked and clean, and opens or closes the store. The posting states mandatory weekend availability, pay of $17.85 an hour, and full-time or part-time hours.
Pay:
$17.85 an hour
Responsibilities:
- Greet and assist customers, suggest products and upsell
- Keep the store clean, stocked and merchandised
- Receive inventory and replenish backstock
- Handle markdowns and cash registers
- Open and close the store, securing cash and security
Requirements summary:
- High school diploma or GED
- 1+ years cash handling experience
- 1+ years supervisory experience as a sales lead
- Exceptional customer service experience
- Satisfactory airport badging process
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · hrsmart
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-10-21
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Retail |
| Experience | 1+ years |
| Management experience | 1+ years |
| Schedule | weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Education | High school (required) |
| Perks mentioned | Employee discount, Transit support, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Marshall Retail Group
| Field | Value |
|---|---|
| Open jobs on Jobsy | 13 |
Job Description
If you have retail experience and are interested in a FUN and FRIENDLY work environment, you are invited to join our team!
We are looking for Customer Service Associates for Lee’s Donuts, in the Vancouver International Airport! Check us out if you want a little more FUN and FLAIR in your job.
Lee’s Donuts is a mom-and-pop donut shop that specializes in serving handmade, quality, classic donuts based on an original recipe founded by its owners, Alan and Betty-Ann Lee in 1979! We are committed to providing a fast, friendly and exceptional customer experience and serving freshly made donuts to all of our customers!
The Customer Service Associate provides an exceptional customer experience and assists with general upkeep of the store.
Location: Lee's Donuts, Vancouver International Airport, Richmond, British Columbia
Schedule: Mandatory weekend availability
Pay: $17.85 hourly
Job Type: Full-time/Part-time
Job Responsibilities
- Greets and assists customers throughout their shopping experience
- Maximizes sales by suggesting products and up-selling when appropriate
- Remains knowledgeable of the store’s merchandise and current promotions
- Assists in the cleanliness and upkeep of the store; maintains store displays and merchandise
- Assists with inventory and receiving of merchandise
- Replenishes backstock to maintain appropriate levels of merchandise on the floor
- Conducts markdowns of merchandise as instructed
- Perform opening/closing duties, including securing cash registers and store security
- Communicates customer complaints and inventory concerns to management in a timely manner
- If identified as a keyholder, additional responsibilities will be assigned
- Other duties as assigned
What do we offer:
- Medical and Dental Insurance
- FREE Life Insurance
- Employer Paid Parking
- Amazing Employee Discount at all our stores, so check us out
- Career Advancement!
- Amazing training & career path
- Competitive pay starting at $17.85 for Customer Service Associates
Job Requirements
- HS Diploma or GED
- Experience in starting conversations with total strangers
- 1+ years experience cash handling
- 1+ years experience in supervisory role for Sales Lead
- Exceptional Customer Service Experience
- Must have a satisfactory Airport Badging Process
APPLY TODAY! We can’t wait to meet you!
About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
EEO/ADA/DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.
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