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First seen by our source: 29 days ago

Customer Service Rep / Work From Home

@ Spade Recruiting

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Mississauga, Ontario

Full-time
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SIGNALS

Overview

Spade Recruiting is hiring a full-time remote customer service representative to connect union members with their available supplemental and permanent benefit programs. The work covers member communication, benefit consultations, explaining coverage options, and completing digital applications. The posting offers a comprehensive benefits package, flexible scheduling, weekly earnings plus monthly performance incentives, and an annual company convention with travel opportunities.

Responsibilities:

  • Manage inbound and outbound member communication
  • Schedule and conduct benefit consultations
  • Explain coverage options clearly and professionally
  • Complete digital applications and documentation accurately
  • Ensure compliance and high quality standards

Requirements summary:

  • Strong verbal communication abilities
  • Professional, positive, energetic attitude
  • Confidence building relationships
  • Solid customer service mindset
  • Ability to collaborate with team and leadership
  • Authorization to work in the United States or Canada

Tools & skills

Customer serviceCommunication skillsRelationship buildingSalesLeadership
Source and dates

Employer career site / ATS feed · jazzhr

Employer posting date
Not provided
First seen by our source
2026-10-09
Source record updated
2026-10-16

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelground: none
Work settingHome
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedFlexible hours, Performance bonus

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Spade Recruiting

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FieldValue
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Job description

About the Organization

For more than six decades, we’ve been a trusted provider of supplemental and permanent benefit programs to working families. As the only company operating under a fully union-backed label, we proudly support over 40,000 unions and associations across North America and internationally. Our focus has always been simple: deliver reliable protection and long-term security to the families who need it most.

What You’ll Be Doing

This position centers around communication, organization, and member support. You’ll connect with union members who have expressed interest in learning about their available benefits and guide them through the process from start to finish.

Key responsibilities include:

  • Managing inbound and outbound member communication

  • Scheduling and conducting benefit consultations

  • Explaining coverage options clearly and professionally

  • Completing digital applications and documentation accurately

  • Ensuring compliance and maintaining high quality standards

  • Engaging in ongoing training and professional development

What You Bring

  • Strong verbal communication abilities

  • A professional, positive, and energetic attitude

  • Confidence building relationships with individuals and groups

  • Solid customer service mindset

  • Previous service or sales experience is helpful, but not required

  • Ability to collaborate effectively with team members and leadership

  • Authorization to work in the United States or Canada

What We Offer

  • Comprehensive benefits package

  • Fully remote opportunity

  • Flexible scheduling to support work-life balance

  • Weekly earnings with additional monthly performance incentives

  • Annual company convention with the opportunity to qualify for travel to destinations such as the Bahamas, Cancun, Las Vegas, and more

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