Posted 9 months ago
Customer Service Representative
@ First Nations Bank of Canada
Iqaluit, Nunavut
Overview
First Nations Bank of Canada is hiring a full-time permanent Customer Service Representative for its Iqaluit, NU branch. The role handles everyday banking transactions such as deposits, withdrawals, bill payments and cheque cashing, and identifies customers' financial needs. Candidates need strong interpersonal and math skills, with cash handling or customer service experience preferred.
Responsibilities:
- Assist customers with deposits, withdrawals and bill payments
- Cash cheques for customers
- Identify customer financial needs
- Recommend FNBC products and services
- Follow internal and regulatory policies
Requirements summary:
- High school diploma or equivalent preferred
- Strong interpersonal skills
- Math, computer and Microsoft Office skills
- Stand for extended periods
- Cash handling, customer service or sales experience preferred
- Acceptable criminal and credit checks
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-02-04
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Background checks | criminal record, credit |
| Encouraged to apply | Indigenous peoples |
| Education | High school (preferred) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
First Nations Bank of Canada
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We do the financial part of Nation Building.
Full company description
First Nations Bank of Canada (the "Bank") is a Canadian chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. First Nations Bank of Canada is over 87% Indigenous owned and controlled. The Bank offers Indigenous and non-Indigenous people, corporations and governments a full range of personal and business banking services including loans, mortgages, investments (registered and non-registered), transaction accounts and cash management. First Nations Bank of Canada is an approved member of Canada Deposit Insurance Corporation, the Canadian Payments Association and is an approved mortgage lender with Canada Mortgage and Housing Corporation, as well as the First Nations Market Housing Fund.
- LinkedIn followers
- 8,966
- People associated on LinkedIn
- 130
- Reported office locations
- 224 4th Avenue South, 300, Saskatoon, Saskatchewan S7K 5M5, CA
- 224 4th Ave South, Saskatoon, Saskatchewan S7K 5M5, CA
- 360 Broadway, Winnipeg, Manitoba R3C 0T6, CA
- 8004 Flying Dust First Nation, Meadow Lake , Saskatchewan S9X 1T8, CA
- 21553 Chief Lapotac Blvd., 100, Enoch, Alberta T7X 3Y3, CA
- Thunderbird Plaza, Unit #1, Walpole Island, Ontario N8A 4K9, CA
- 15 Maamuu Road, Suit 002, Chisasibi, Quebec J0M 1E0, CA
- 630 Queen Elizabeth II Way, Iqualuit, Nunavut X0A 0H0, CA
- 4905 48th Street, Unit 10, Yellowknife, North West Territories X1A 3S3, CA
- 9016 Quartz Rd, Unit 103, Whitehorse, Yukon Territory Y1A 2Z5, CA
- 624 4th Avenue, Arviat, Nunavut X0C 0E0, CA
- Other recorded names
- First Nations Bank of Canada
- Profile identifies a recruitment agency
- No
- Reported total investment
- 9,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
First Nations Bank of Canada (the "Bank") is a Canadian chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. First Nations Bank of Canada is over 87% Indigenous owned and controlled. The Bank offers Indigenous and non-Indigenous people, corporations and governments a full range of personal and business banking services including loans, mortgages, investments…
| Field | Value |
|---|---|
| Industry | Banking |
| Company size | 51-200 employees |
| Headquarters | Saskatoon, Saskatchewan |
| Organization type | Privately Held |
| Year founded | 1996 |
| Open jobs on Jobsy | 9 |
| View page |
WE’RE HIRING!
Customer Service Representative, Iqaluit Branch
Full-Time Permanent
About Us
First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 90% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK, FNBC takes pride in its workforce of over 60% Indigenous employees working at locations across Canada.
About The Role
Reporting to the Branch Manager, you will join the Customer Service team at our Iqaluit, NU branch. As a Customer Service Representative, you will assist customers with a variety of financial activities, like making deposits, withdrawals, bill payments, and cashing cheques. As you get to know our customers, you will be able to help them identify some of their financial needs and provide them the best solution through FNBC’s products and services, while adhering to internal and regulatory policies and procedures. This is a full-time permanent opportunity.
About You
You are a highly motivated individual who is passionate about providing a high level of customer service. You have a keen eye for detail and possess strong organizational skills. You are highly adaptable, professional and efficient and enjoys working with others!
Qualifications
- high school diploma, GED, or equivalent is preferred but not required. Candidates who cannot meet this qualification and have a combination of relevent training and work experience are encourages to apply.
- have strong interpersonal skills;
- be able to add, subtract, multiply, and divide in all units of measure; use a calculator and computer; use Microsoft Office; stand for extended periods of time
- experience with financial institution software systems preferred
- cash handling, customer service, and/or sales experience preferred
- have acceptable criminal and credit checks
We are passionate about creating an inclusive workplace and value and respect diversity of our staff.
If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please drop off your resume in person at First Nations Bank of Canada, Iqaluit, NU branch OR visit our career centre at Career Centre | Recruitment. The posting will remain open until filled.
We thank all candidates for their interest, however, only those selected for an interview will be contacted.
Preference will be given to Indigenous peoples who are recognized members or descendants of First Nations, Métis, or Inuit peoples Indigenous to Canada.
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