Posted 5 months ago
Customer Service Representative
@ TreowGroup Recruitment
Hamilton, Ontario
SIGNALS
Overview
WinstonBrock Recruitment is hiring a full-time Customer Service Representative for its Hamilton-based client. The role handles inbound customer inquiries and orders by email and phone, and supports onboarding and servicing of customers. Pay is $24-$26 per hour with a comprehensive benefits package.
Pay:
$24–$26 an hour
Responsibilities:
- Respond to inbound customer inquiries by email and phone
- Review and process incoming customer orders
- Support onboarding and servicing of customers
- Maintain knowledge of company products and production capabilities
- Direct customers to the right internal contact
Requirements summary:
- Post-secondary diploma or degree in Business or related field
- 2+ years in sales, administration and/or customer service
- Strong verbal, written and presentation skills
- Strong computer skills and proficiency in MS Office
- Occasional travel, including to the U.S., if required
Tools & skills
Source and dates
Source type not verified · cats
- Employer posting date
- 2026-06-15
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: minimal · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | People with disabilities |
| Education | Bachelor’s degree (preferred), College diploma (required) |
| Fields of study | Business |
Summary and details written by AI from the posting; the employer’s posting is the authority.
TreowGroup Recruitment
| Field | Value |
|---|---|
| Open jobs on Jobsy | 24 |
Job description
WinstonBrock Recruitment, on behalf of our Hamilton-based client, is seeking a Customer Service Representative to join their growing team.
Role Overview
The Customer Service Representative plays a key role in ensuring timely and professional handling of all in-bound customer inquiries. This role demands accuracy, efficiency, and a strong understanding of how customer serviceintegrates with broader business functions. You’ll contribute to customer satisfaction, support corporate sales initiatives, and help maintain seamless operations across the sales cycle.
You will make your impact by:
You are a great fit if you:
What’s in it for you:
How to apply:
Qualified candidates are invited to submit their resumes for consideration. We appreciate all applications; however, only those selected for an interview will be contacted.
WinstonBrock Recruitment, as well as our client, is an equal opportunity employer committed to building a diverse workforce. WinstonBrock Recruitment, as well as our client, believes in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation.
Role Overview
The Customer Service Representative plays a key role in ensuring timely and professional handling of all in-bound customer inquiries. This role demands accuracy, efficiency, and a strong understanding of how customer serviceintegrates with broader business functions. You’ll contribute to customer satisfaction, support corporate sales initiatives, and help maintain seamless operations across the sales cycle.
You will make your impact by:
- Responding to customer inquiries email and phone with a high degree of professionalism and attention to detail
- Accurately reviewing and processing incoming customer orders
- Supporting the onboarding and servicing of customers
- Gaining a strong understanding of the client’s industry and business needs to make informed recommendations
- Maintaining in-depth knowledge of company products and production capabilities
- Delivering consistent, solutions-oriented customer experiences
- Managing multiple tasks and priorities with strong organization and communication
You are a great fit if you:
- Hold a post-secondary diploma or degree in Business or a related field
- Have 2+ years of experience in sales, administration, and/or customer service
- Bring strong verbal, written, and presentation skills
- Are detail-oriented, highly organized, and excel at multitasking
- Thrive in a collaborative, fast-paced environment
- Have strong computer skills and proficiency in MS Office
- Are able to quickly identify customer needs and direct them to the right internal contact
- Can travel occasionally, including to the U.S., if required
What’s in it for you:
- Competitive Pay: $24-$26/hour
- Benefits: Comprehensive benefits package
- Stability: A stable, full time position with an established and growing organisation
How to apply:
Qualified candidates are invited to submit their resumes for consideration. We appreciate all applications; however, only those selected for an interview will be contacted.
WinstonBrock Recruitment, as well as our client, is an equal opportunity employer committed to building a diverse workforce. WinstonBrock Recruitment, as well as our client, believes in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.