Posted 63 months ago
Customer Service Representative
@ Handyman Connection of Metro Vancouver, BC
Burnaby, British Columbia
Overview
Handyman Connection of Metro Vancouver is hiring a part-time Customer Service Representative to keep craftsmen and customers on track through scheduling, job tracking, billing and phone support. The work runs during traditional business hours in a small office. Pay starts at $16.00 per hour, with a bonus on sales or commission for qualified applicants.
Pay:
$16 an hour
Responsibilities:
- Handle customer service and phone calls
- Schedule jobs and track projects to completion
- Prepare billing and job records
- Communicate with staff and craftsmen
- Manage multiple tasks in a high-pressure office
Requirements summary:
- Strong telephone and written communication skills
- Outgoing personality and enjoys working with people
- Proficiency in Microsoft Outlook, Excel, Word and CRM
- 1+ years of call centre or customer service experience preferred
- Knowledge of home repair and light remodeling an asset
Tools & skills
Source and dates
Source type not verified · careerplug
- Employer posting date
- 2021-08-23
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Performance bonus, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Handyman Connection of Metro Vancouver, BC
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
One Call. One Connection. Our Vision is to be the Lifetime Connection for all our customers' home improvement needs.
Full company description
At Handyman Connection, we focus on one thing: consistent delivery of first-class craftsmanship and superior customer service. It’s that simple. Whatever your home improvement project – whether you need something installed, built, repaired or maintained – we have the experts to get the job done right, every time. Homeowners trust Handyman Connection to consistently deliver on our promise. Because we’re not just proud of our workmanship – we guarantee it. CORE PURPOSE: The relentless pursuit of building meaningful, lifetime relationships. CORE COMPETENCY: To consistently connect skilled service professionals to customers with a variety of small to medium home improvement needs at the local level. OUR VISION: To be the Lifetime Connection for all of our customers' home improvement needs. CORE VALUES: Deliver on Our Commitments; Respect the Connections; Have Price in What We Do; Practice Continuous Improvement
- LinkedIn followers
- 4,463
- People associated on LinkedIn
- 417
- Reported office locations
- 11115 Kenwood Rd., Cincinnati, OH 45242, US
- Business categories
- Home Improvement
- Facility Management
- Other recorded names
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- Handyman Connection
- Specialties
- Repair
- replace
- install
- remodel
- maintain
- plumbing
- electrical
- tile
- flooring
- painting
- doors
- windows
- fencing
- decks
- aging in place
- carpentry
- shelves & storage
- and drywall
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At Handyman Connection, we focus on one thing: consistent delivery of first-class craftsmanship and superior customer service. It’s that simple. Whatever your home improvement project – whether you need something installed, built, repaired or maintained – we have the experts to get the job done right, every time. Homeowners trust Handyman Connection to consistently deliver on our promise. Because we’re not just…
| Field | Value |
|---|---|
| Industry | Construction |
| Company size | 2-10 employees |
| Headquarters | Cincinnati, OH |
| Organization type | Privately Held |
| Year founded | 1990 |
| Specialties | Repairreplaceinstallremodelmaintainplumbingelectricaltileflooringpainting |
| Open jobs on Jobsy | 60 |
| View page |
Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our growing business.
We are now seeking a top-notch Customer Service Representative who can take on the role of keeping our craftsmen and customers on track! In this position, we are looking for the best of the best in to take on this fun and challenging role! This person will have an upbeat attitude and willingness to help the team. Here’s why we want you to work with us!
What You Will Receive
- Earn competitive pay depending on your skills, experience and availability - $16.00/hour as a starting pay
- Work during traditional business hours
- Professional small office with a friendly touch
- Excellent training and support
- Business casual attire atmosphere
Responsibilities
- Dedication to excellent customer service
- Able to manage small business details while working independently
- Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
- Experience handling projects to completion
- Ability to multi-task in a high stress environment
Qualifications
- Strong telephone and written communication skills.
- Outgoing personality; enjoys working with people
- Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.
- (1+) years experience working in a Call Center or Customer Service Role preferred
- Knowledge of home repair and light remodeling a plus
* Competitive wages with benefits and incentive plan available to qualified applicant. (16 - 20 /hr. + bonus on Sales / commission)
** Applicants with general knowledge of building materials and trades are highly encouraged to apply.
Please visit our website for more information: www.handymanconnection.com
If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of !
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