Posted 17 days ago
Customer Service Representative - Kelowna Airport
@ Enterprise Mobility
Kelowna, British Columbia
Overview
Enterprise Mobility is hiring a full-time Customer Service Representative / Return Agent at its Kelowna Airport branch. The role handles the rental car return process, vehicle inspections and receipts for customers. Pay is $19.65 per hour with a 40-hour weekly schedule and benefits including retirement savings, health, dental, vision and life insurance.
Pay:
$19.65 an hour
Responsibilities:
- Assist customers with the rental return process
- Inspect vehicles and document mileage, fuel and damage
- Review rental charges and provide accurate receipts
- Keep the lot organized and the work area safe
Requirements summary:
- At least 1 year of customer service experience
- High school diploma or GED
- Valid BC Full Class 5 licence with clean driving record
- Proficient in English, written and verbal
- Minimum 18 years of age
- Authorized to work in Canada without sponsorship
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · icims
- Employer posting date
- 2026-10-26
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-10-26
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 40 |
| Schedule | day, weekends |
| Travel | air: none · ground: none |
| Work setting | Outdoors, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Driver’s licence | required |
| Education | High school (required) |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus, Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Enterprise Mobility
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move. We give people around the world the ability to connect in ways that suit their unique needs. It’s a bold idea that has defined our purpose-led, people-first organization for over 65 years, and it’s one that we continue to strive toward with every journey. Through our trusted brands and our portfolio of offerings, we aim to reach the highest levels of customer service with each interaction. And we invest in — and care about — each other, our communities and every journey. It’s a point of pride and distinction, rooted in our origins. It’s how we grew from a pioneer with a fleet of seven cars to a global mobility leader with more than 90,000 team members around the world. And it’s what will continue to drive the future of the organization and mobility itself. Over the years, we’ve learned moving forward isn’t a simple matter of going from point A to B. Today, mobility is the movement of people and goods. It goes beyond the vehicles we drive to encompass an integrated way of travel that meets every individual’s unique needs and preferences. That is why it’s our vision to be the world’s best and most trusted mobility company. As mobility continues to evolve, we'll continue to innovate to work toward a reimagined mobility future that is more accessible, efficient and sustainable for all.
- LinkedIn followers
- 172,889
- People associated on LinkedIn
- 68,134
- Reported office locations
- 600 Corporate Park Drive, St. Louis, Missouri 63105, US
- Business categories
- Fleet Management
- Subscription Service
- Car Sharing
- Consulting
- Software
- Transportation
- Travel Agency
- SEO
- Tourism
- Rental
- Web Apps
- Automotive
- Quality Assurance
- Travel
- Other recorded names
- Enterprise Holdings
- Enterprise Mobility
- Specialties
- customer service
- Career Growth
- Car Sales
- Car Rentals
- Mobility Solutions
- Military Hiring
- Veteran Hiring
- Entry Level Hiring
- Travel
- Business Travel
- Fleet Management
- and Careers
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move. We give people around the world the ability to connect in ways that suit their unique needs. It’s a bold idea that has defined our purpose-led, people-first organization for over 65 years, and it’s one that we continue to strive toward with every journey. Through our trusted brands and our portfolio of offerings…
| Field | Value |
|---|---|
| Industry | Travel Arrangements |
| Company size | 10,001+ employees |
| Headquarters | St. Louis, Missouri |
| Organization type | Privately Held |
| Specialties | customer serviceCareer GrowthCar SalesCar RentalsMobility SolutionsMilitary HiringVeteran HiringEntry Level HiringTravelBusiness Travel |
| Open jobs on Jobsy | 273 |
| View page |
Overview
Get on the fast track to a more rewarding career with Enterprise Mobility/National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
Enterprise Mobility (Canada) Inc. has an exciting opportunity for a Customer Service Representative / Return Agent. The Return Agent provides superior, friendly, and efficient service during all aspects of the rental car process, assisting all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Opening available at the following branch location:
- 11 - 5533 AIRPORT WAY KELOWNA, BC V1V 1S1
This is a full time position that pays $19.65 / hour.
We offer:
- Paid time off
- Consistent full time 40 hour per week schedule
- Employee discount
- Retirement Savings Plan with company match and profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
Schedule Available:
- Sunday 8:00am-5:00pm
- Monday 8:00am-5:00pm
- Thursday 8:00am-5:00pm
- Friday 8:00am-5:00pm
- Saturday 8:00am-5:00pm
Responsibilities
- Assist all customers with the rental return process.
- Effectively resolve all customer service issues.
- Inspect vehicles upon rental return; neatly and accurately document information (mileage, fuel level, damages).
- Advise and review rental charges, and provide an accurate receipt to the customer.
- Assist other employees in keeping lot organized for ease of access and traffic flow.
- Perform other customer service related duties in addition to those listed, to ensure our service exceeds the expectation of the customer.
- Positively represent the Company to all vendors and the general public.
- Ensures the security of company assets.
- Keeps work area clean and orderly. Responsible for maintaining a safe and clean work environment. Immediately reports any unsafe or hazardous conditions to the lead agent and/or manager.
Qualifications
- Must be at least 18 years of age.
- Minimum High School Diploma or G.E.D. required.
- Must have a current and valid British Columbia Full Class 5 driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years. No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).
- Minimum 1 year experience in a customer service role.
- Must be proficient in English, written and verbal comprehension.
- Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
- Must be able to work 40 hours a week during the branch operating hours:
Sunday 8:00am-5:00pm, Monday 8:00am-5:00pm, Thursday 8:00am-5:00pm, Friday 8:00am-5:00pm, Saturday 8:00am-5:00pm
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