Posted 9 months ago
Customer Support Coordinator - Part-time
@ DGI Supply
Regina, Saskatchewan
Overview
DGI Supply is hiring a part-time Customer Support Coordinator (CSC1, 12 to 20 hours per week) to help manage a tool supply crib at a customer site. The work covers daily stocking, inventory counts, order entry, receiving and equipment upkeep, and requires completing the Canadian Controlled Goods Program.
Responsibilities:
- Stock automated dispensing equipment and tool crib daily
- Perform daily cycle counts and post-counts
- Receive shipments and process them in Prophet 21 and AutoCrib
- Coordinate customer demand and urgent changes
- Perform preventive maintenance and assist with down systems
Requirements summary:
- Complete the Canadian Controlled Goods Program
- Lift up to 50 pounds
- Experience in MRO, AutoCrib, VMI or inventory management preferred
- Strong MS Office and inventory system skills
- Excellent verbal and written communication
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-02-13
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Business operations |
| Hours per week | 16 |
| Travel | air: none · ground: none |
| Work setting | Plant or factory, Warehouse, Client sites |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 50 lb · computer moderate |
| Languages | English |
| Licences & certifications | Canadian Controlled Goods Program |
Summary and details written by AI from the posting; the employer’s posting is the authority.
DGI Supply
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Our purpose is to play a meaningful role in our customers' success
Full company description
DGI Supply DGI Supply, a DoALL Company since 1927, is a family owned and operated North American leader in providing industrial distribution solutions to the marketplace. With 38 supply centres across North America that include 8 regional warehouses strategically located across Canada, DGI Supply has grown into the most reliable, experienced, solution oriented industrial distributor available to the market today. With over 1000 quality brand name manufacturers you can be assured DGI Supply can provide you with the most cost effective solution to best suit your manufacturing needs. DGI Supply is a national/ international company with revenues exceeding $300 million and inventory in excess of $30 million. We primarily service metal working, metal forming, fabrication, chip making and manufacturing companies. Check out our exciting career opportunities at
- LinkedIn followers
- 13,385
- People associated on LinkedIn
- 366
- Reported office locations
- 100 Lakeview Parkway, Vernon Hills, IL 60061, US
- Business categories
- Virtual Reality
- Transportation
- Manufacturing
- Other recorded names
- DGI Supply
- Specialties
- Industrial Distribution
- Integrated Supply
- and Productivity Cost Savings
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
DGI Supply DGI Supply, a DoALL Company since 1927, is a family owned and operated North American leader in providing industrial distribution solutions to the marketplace. With 38 supply centres across North America that include 8 regional warehouses strategically located across Canada, DGI Supply has grown into the most reliable, experienced, solution oriented industrial distributor available to the market today…
| Field | Value |
|---|---|
| Industry | Wholesale |
| Company size | 501-1,000 employees |
| Headquarters | Vernon Hills, IL |
| Organization type | Privately Held |
| Year founded | 1927 |
| Specialties | Industrial DistributionIntegrated Supplyand Productivity Cost Savings |
| Open jobs on Jobsy | 13 |
| View page |
SUMMARY:
The CSC1 assists their manager in the management of the tool supply crib located on the customer’s site. The main flow of supplies will be facilitated through the use of industrial vending solutions. This individual coordinates customer needs, inventory management, productivity and logistics. The position requires strong customer service, organizational and communication skills. The CSC1 works both independently and with a team and works with a high level of trust.
DUTIES AND RESPONSIBILITIES:
- Daily communication with the CSC Supervisor regarding short and long-term objectives
- Daily stocking of automated dispensing equipment, stockroom, and related virtual cribs.
- Assist APS OPS Tech Support in repairing any down systems
- Perform preventive maintenance on equipment at their customer
- Communication with customer regarding urgent or unexpected changes in demand and addressing
- Order entry and quotations in a CSR capacity as availability permits
- Receiving daily shipments for stock and spot-buys and processing in Prophet 21 and AutoCrib accordingly
- Performs general daily housekeeping and sanitation of vending equipment, stockroom and related areas
- Duties related to daily and weekly billing reports as directed by CSC Supervisor
- Daily cycle counts of on hand inventory maintained in the Tool Crib
- Provides after hours support, if required (less than 5% of the time)
- Perform post-counts and correct any discrepancies for items put into tool crib
- Monitor reports to take action when needed (ex: Expedite Reports, Cycle Counting, ScaleMate Error, etc.)
- Collect and work with inventory team to resolve and maintain stock levels on the floor and adjust machines
- Observe all safety policies and procedures of both DGI and Customer facilities; including the dress code and wears Steel Toed Shoes at all times
- Other duties as assigned
- Reports to the CSC Supervisor
SKILLS AND EXPERIENCE REQUIRED:
- Must successfully complete the full Canadian Controlled Goods Program (CGP)
- This is a part-time opportunity with 12 - 20 hours per week
- Equivalent job-related experience preferred (for example, MRO, AutoCrib, VMI, Inventory Management, tooling)
- Must be able to lift up to 50 pounds
- Mechanically inclined and experience in basic mechanical repairs preferred
- Strong attention to detail
- Strong computer skills with MS Office (Word, Outlook, Excel), inventory systems and report generation
- Professional maturity, integrity, discipline and a positive attitude
- Basic computer skills and experience using an ERP system a plus
- Excellent communication (verbal and written) and customer service skills required
- Passionate, Adaptable, Customer Focused and Teamwork oriented
- Strong sense of urgency and accountability
This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
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