Customs Brokerage Supervisor-Mississauga

We are hiring for Customs Brokerage Supervisor for our client. The ideal candidate will oversee and actively engage in the supervision of CPC operations, ensuring efficient execution of activities. This role involves organizing and prioritizing workloads, training team members, and providing supervision to staff.

Salary: 65-85k

If interested, email me your CV at jaspreet.kaur@randstad,ca

Advantages
• Permanent, Full-Time position offering long-term stability in the manufacturing & logistics sector.
• Competitive Salary
• Comfortable, professional office environment, not subject to noise or significant hazards.

Responsibilities
Monitor rejects and credit holds to maintain smooth processing
• Oversee Pars to ensure all shipments are released timely and accurately
• Coordinate line loads for effective distribution
• Address and resolve all shipment delays
• Communicate with carriers, shippers or importers for missing information or investigate using web searches
• Liaise with clients, carriers and CBSA
• Ensure clients instructions or SOP’s are consistently followed
• Manage E29B's, Hand Carries and Charters as required
• Submit uncertified parts for approval as necessary
• Provide assistance with rating and checking of entries when requested
• Provide assistance internally and externally to customers on the CARM client portal
• Oversee shift operations and provide training as needed
• Train staff on handling rejects
• Understand SWI requirements and offer support to staff as needed
• Ensure all emails and requests are responded to by all staff timely
• Arrange for shift coverage during vacation and absences
• Handle all requests from all clients/carriers and CBSA that are beyond the scope of release agents
• Assist the Brokerage Manager with overseeing a team of CPC Toronto employees, including delegating, training, coaching, and
planning
• Provide leadership by establishing clear expectations and demonstrating high standards of work practices
• Submit feedback on employees to assist the manager for evaluation purposes
• Submit ideas to improve and enhance operational efficiencies and accuracy
• Minimize errors through regular training and monitoring of staff
• Maintain open lines of communication between management, staff, and customers in a respectful, effective and professional
manner
• Adhere to all company policies, procedures, objectives and business ethics
• Adhere to various customs regulations as well as the Partners in Protection (PIP) program with the Canada Border Services
Agency

Qualifications
Understanding of CBSA procedures and timelines
• Ability to exercise good judgement and understanding to fix rejects
• Proficiency in Microsoft office, especially in Excel
• Principles and practices of training and providing work direction
• Interpersonal skills using tact, patience and courtesy
• Good understanding of ITMR4
• Leading and listening skills

Summary
Apply directly send me your updated CV at [email protected]

Noted: only eligible candidates will be contacted

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.