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First seen by our source: 3 hours ago

Dental Administrator

@ true north Dental Centre

Winnipeg, Manitoba

Full-time
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Overview

true north Dental Centre is hiring a full-time Dental Administrator to serve as the main point of contact for the practice. The role covers patient scheduling, front-desk check-in and check-out, insurance billing and claims, and maintaining digital patient records under PHIA. Experience with Tracker practice management software is an asset.

Responsibilities:

  • Greet patients and manage check-in and check-out
  • Manage daily schedule and patient inquiries
  • Process billing, collect payments and submit insurance claims
  • Maintain digital patient records in compliance with PHIA
  • Manage referrals and office correspondence

Requirements summary:

  • Graduation from a Dental or Office Administration program, or equivalent experience
  • Knowledge of dental terminology and insurance claim systems
  • Familiarity with Manitoba fee guides
  • Exceptional verbal and written communication
  • Experience with Tracker software is an asset

Tools & skills

Benefits mentioned

Dental
Source and dates

Source type not verified · apify-linkedin

Employer posting date
Not provided
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentAdministrative
Hours per week40 (estimated)
Scheduleday
Travelair: none · ground: none
Work settingOffice, Hospital or clinic
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesEnglish
EducationCollege diploma (preferred)
Fields of studyDental Administration, Office Administration

Summary and details written by AI from the posting; the employer’s posting is the authority.

true north Dental Centre

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Job description
true north Dental Centre is seeking an organized, personable, and detail-oriented Dental Administrator to join our team.
As the primary point of contact for our practice, you will manage patient scheduling, handle billing and insurance processing, coordinate daily front-desk workflows, and support an exceptional, patient-centered care experience.

​Key Responsibilities:

​Patient Coordination & Front Desk Support

-​Welcome patients with a warm, professional demeanor and manage check-in/check-out procedures.
-​Manage high-volume telephone, email, and digital appointment inquiries promptly.
-​Maintain an organized daily schedule, optimizing practitioner time and reducing patient wait times.

​Insurance & Billing Operations
-​Process patient billing, collect payments, and manage electronic insurance claims/claims submissions.
-​Verify insurance coverage eligibility and explain treatment costs and financial options clearly to patients.
-​Resolve account discrepancies and conduct follow-ups on outstanding balances.

​Clinical & Practice Administration
-​Create, update, and securely maintain detailed digital patient records in compliance with PHIA and provincial regulations.
-​Prepare daily patient charts, appointment schedules, and administrative reporting for doctors and clinical staff.
-​Manage incoming and outgoing patient records, specialist referrals, and office correspondence.

​Qualifications & Competencies
-​Education & Experience: Graduation from a Dental Administration or Office Administration program (e.g., RRC Polytech or equivalent) or equivalent clinical/administrative experience in a dental setting.
-​Software & Tech Proficiency: Experience with Tracker practice management software is considered an asset; proficiency with standard office productivity tools.
​-Industry Knowledge: Understanding of dental terminolog, private insurance claim submission systems, and Manitoba fee guides.
​-Interpersonal Skills: Exceptional verbal and written communication skills with a strong commitment to team collaboration and high-standard patient care.

​How to Apply
​Qualified candidates are invited to submit their résumé to [email protected].

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