First seen by our source: 3 hours ago
Dental Administrator
@ true north Dental Centre
Winnipeg, Manitoba
Overview
true north Dental Centre is hiring a full-time Dental Administrator to serve as the main point of contact for the practice. The role covers patient scheduling, front-desk check-in and check-out, insurance billing and claims, and maintaining digital patient records under PHIA. Experience with Tracker practice management software is an asset.
Responsibilities:
- Greet patients and manage check-in and check-out
- Manage daily schedule and patient inquiries
- Process billing, collect payments and submit insurance claims
- Maintain digital patient records in compliance with PHIA
- Manage referrals and office correspondence
Requirements summary:
- Graduation from a Dental or Office Administration program, or equivalent experience
- Knowledge of dental terminology and insurance claim systems
- Familiarity with Manitoba fee guides
- Exceptional verbal and written communication
- Experience with Tracker software is an asset
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Administrative |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office, Hospital or clinic |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (preferred) |
| Fields of study | Dental Administration, Office Administration |
Summary and details written by AI from the posting; the employer’s posting is the authority.
true north Dental Centre
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
As the primary point of contact for our practice, you will manage patient scheduling, handle billing and insurance processing, coordinate daily front-desk workflows, and support an exceptional, patient-centered care experience.
Key Responsibilities:
Patient Coordination & Front Desk Support
-Welcome patients with a warm, professional demeanor and manage check-in/check-out procedures.
-Manage high-volume telephone, email, and digital appointment inquiries promptly.
-Maintain an organized daily schedule, optimizing practitioner time and reducing patient wait times.
Insurance & Billing Operations
-Process patient billing, collect payments, and manage electronic insurance claims/claims submissions.
-Verify insurance coverage eligibility and explain treatment costs and financial options clearly to patients.
-Resolve account discrepancies and conduct follow-ups on outstanding balances.
Clinical & Practice Administration
-Create, update, and securely maintain detailed digital patient records in compliance with PHIA and provincial regulations.
-Prepare daily patient charts, appointment schedules, and administrative reporting for doctors and clinical staff.
-Manage incoming and outgoing patient records, specialist referrals, and office correspondence.
Qualifications & Competencies
-Education & Experience: Graduation from a Dental Administration or Office Administration program (e.g., RRC Polytech or equivalent) or equivalent clinical/administrative experience in a dental setting.
-Software & Tech Proficiency: Experience with Tracker practice management software is considered an asset; proficiency with standard office productivity tools.
-Industry Knowledge: Understanding of dental terminolog, private insurance claim submission systems, and Manitoba fee guides.
-Interpersonal Skills: Exceptional verbal and written communication skills with a strong commitment to team collaboration and high-standard patient care.
How to Apply
Qualified candidates are invited to submit their résumé to [email protected].
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