Posted 10 days ago
Deskside Technician
@ WBM TECHNOLOGIES
Saskatoon, Saskatchewan
Overview
WBM Technologies is hiring a full-time Deskside Technician for its End User Computing team to provide onsite and remote technical support to clients. The role covers troubleshooting and installing desktops, laptops, printers, mobile devices and peripherals, with 1–2 years of prior support experience and CompTIA A+ or equivalent expected. The posting offers medical, dental, disability coverage and a group RRSP, and requires meeting client security, criminal record and driving requirements.
Responsibilities:
- Provide onsite and remote technical support to end users
- Troubleshoot and resolve hardware, software and peripheral issues
- Install, configure and support desktops, laptops, printers and mobile devices
- Document incidents, resolutions and work completed
Requirements summary:
- 1–2 years of deskside or desktop support experience
- CompTIA A+ certification or equivalent hands-on experience
- Working knowledge of desktops, laptops, printers, tablets and peripherals
- Excellent customer service and communication skills
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-11-04
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: moderate |
| Work setting | Client sites, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | CompTIA A+ |
| Background checks | criminal record |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
WBM TECHNOLOGIES
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Proud to be one of Canada's Top 50 IT Solution Providers, focused on Western Canada and serving North America.
Full company description
WBM Technologies LP (WBM) is a Western Canadian leader in outcome-driven IT solutions. Established May 1, 1950, WBM now operates out of Infrastructure Operations Centres in Vancouver, Calgary, Regina, Saskatoon, and Winnipeg, with a team of over 570 IT professionals across Canada. Our solutions are delivered through a patent-pending Enterprise UX Platform, encompassing core practice area of Enterprise Service Desk, End User Computing, Modern Workplace & AI Enablement, Managed Print, and Managed IT Services. For over 75 years, we have remained focused on building stronger partnerships and communities through connection, commitment, and outcome-driven results.
- LinkedIn followers
- 6,601
- People associated on LinkedIn
- 442
- Reported office locations
- 104-3718 Kinnear Place, Saskatoon, Saskatchewan S7P 0A6, CA
- 414 McDonald Street, Regina, Saskatchewan S4N 6E1, CA
- 1330 Kootenay St., Vancouver, BC V5K 4R1, CA
- 175 Hargrave St, #100, Winnipeg, Manitoba R3C 3R8, CA
- 7879 8 Street NE #121, Calgary, Alberta T2E 8A2, CA
- Business categories
- Information Technology
- Communications Infrastructure
- Information Services
- Other recorded names
- WBM Technologies
- WBM TECHNOLOGIES
- Specialties
- Desktop Life-Cycle Management
- Print Optimization
- Unified Communications
- Mobility Adoption and Transformation
- Enterprise Storage and Networking
- Aurora Managed IT Services
- IT Staff Augmentation Services
- and IT Procurement Services
- Profile identifies a recruitment agency
- No
- Reported total investment
- 3,015,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
WBM Technologies LP (WBM) is a Western Canadian leader in outcome-driven IT solutions. Established May 1, 1950, WBM now operates out of Infrastructure Operations Centres in Vancouver, Calgary, Regina, Saskatoon, and Winnipeg, with a team of over 570 IT professionals across Canada. Our solutions are delivered through a patent-pending Enterprise UX Platform, encompassing core practice area of Enterprise Service Desk…
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 501-1,000 employees |
| Headquarters | Saskatoon, Saskatchewan |
| Organization type | Privately Held |
| Year founded | 1950 |
| Specialties | Desktop Life-Cycle ManagementPrint OptimizationUnified CommunicationsMobility Adoption and TransformationEnterprise Storage and NetworkingAurora Managed IT ServicesIT Staff Augmentation Servicesand IT Procurement Services |
| Open jobs on Jobsy | 8 |
| View page |
ABOUT THE ROLE
WBM is looking for a Deskside Technician to join our End User Computing (EUC) team, providing onsite and remote technical support to our clients.
In this role, you will work directly with end users to troubleshoot and resolve technology issues across desktops, laptops, mobile devices, printers, and related peripherals. You will work in a fast-paced, client-focused environment where communication, organization, and a strong commitment to customer service are just as important as technical ability.
This is a great opportunity for someone who enjoys solving problems, working directly with people, and continuing to build their technical skills.
WHAT YOU WILL DO
- Provide onsite and remote technical support to end users
- Troubleshoot and resolve hardware, software, and peripheral-related issues
- Respond to client incidents and service requests in a timely and professional manner
- Install, configure, and support desktops, laptops, printers, mobile devices, and related equipment
- Document incidents, resolutions, and work completed accurately
- Prioritize and manage multiple requests while meeting service expectations
- Communicate clearly with clients and team members throughout the support process
- Work collaboratively with the broader technical team to resolve issues and deliver a positive client experience
- Follow established processes, procedures, and service standards
WHAT YOU’LL BRING
- 1–2 years of previous deskside, desktop support, or similar technical experience
- CompTIA A+ certification or equivalent hands-on experience
- Working knowledge of desktops, laptops, printers, tablets, mobile devices, and computer peripherals
- Strong troubleshooting and problem-solving skills
- Excellent customer service and communication skills
- Strong organizational and time-management skills
- Attention to detail with a focus on accurate documentation
- Dependable, professional, and comfortable working independently and as part of a team
- Ability to meet applicable client security, criminal record, and driving requirements
WHY JOIN WBM?
At WBM, we believe great people build great organizations. You’ll join a supportive team that values innovation, integrity, accountability, and continuous improvement. We encourage growth, collaboration, and the opportunity to make a meaningful impact for our clients
ADDITIONAL DETAILS
WBM will offer you a competitive income and benefits package with opportunities for career growth and advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health, they must also provide for your financial well-being. That’s why in addition to medical, dental, and disability coverage, we also provide you with an attractive group RRSP.
WBM is committed to meaningful community engagement across Western Canada. As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of! For more information on how our team’s give back in our community, please view our Community Impact Report.
Connect with us on LinkedIn @wbmtech.
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