Director, Information Technology and Security

Director, Information Technology and Security

At WorkplaceNL, we provide compensation and services to injured workers and their employers to support recovery and safe return to work. We also work with employers, workers, health care providers and community partners to provide occupational health and safety education and help prevent workplace injuries in our province.

The Director, Information Technology and Security, is a strategic leadership position accountable for establishing and executing enterprise-wide technology strategies and programs that support WorkplaceNL’s corporate priorities.

You will lead WorkplaceNL’s technology operating model, including technical and support services, application development, information management and cybersecurity. You will oversee critical technology investments, strengthen organizational resilience and foster a client-focused, innovative and high-performing culture. You will also provide strategic advice to executive, senior management and the Board of Directors on complex technology, security and operational matters.

This position reports to the Vice President, Enterprise Services.

Key accountabilities

• Develop and execute enterprise technology strategies, operating plans and roadmaps that align IT investments with WorkplaceNL’s strategic priorities.

• Provide leadership and vision to the Information Technology and Security management team, creating a supportive, agile and innovative working environment.

• Lead the development and implementation of comprehensive cybersecurity strategies that protect WorkplaceNL’s technology assets from significant threats and vulnerabilities.

• Oversee security operations, regulatory compliance, incident response planning, access controls, system monitoring, audit logging and investigations of security incidents.

• Direct the development, operation and maintenance of reliable, secure and available technology systems, infrastructure, applications and services that meet business needs.

• Oversee operating and capital investments in mission-critical technology assets to maximize business value, reliability, availability and security.

• Ensure technology projects follow structured, industry-standard project management and governance practices and are delivered on time, on budget and in alignment with business requirements.

• Collaborate with the Business Transformation Program to support the effective design, governance and delivery of technology projects required to achieve WorkplaceNL’s modernization goals.

• Lead WorkplaceNL’s organization-wide information management program and ensure compliance with the provincial Management of Information Act.

• Advise executive, senior management and the Board of Directors on strategic technology and operational matters, including complex issues without established roadmaps.

• Build effective relationships with internal and external partners and promote a collaborative, client-focused and high-performance culture.

Why this role matters

Technology, information and cybersecurity are essential to WorkplaceNL’s ability to deliver reliable, responsive and secure services. In this role, you will help shape the organization’s future technology environment, strengthen its security and resilience, and ensure technology investments enable modernization and meaningful improvements in client service.

Ideal qualifications

• Master’s degree in computer science, business administration or a comparable program.

• A minimum of five years of management experience leading teams and overseeing technology, information management and cybersecurity functions.

• Demonstrated experience with the acquisition, development, implementation and support of technology infrastructure, programs and services.

• Experience leading large-scale, complex cybersecurity programs, developing comprehensive security strategies and ensuring compliance with relevant standards.

• Experience leading technology strategies and projects, assessing current systems and processes, identifying opportunities for improvement and implementing innovative solutions.

• Strong knowledge of cybersecurity, technology infrastructure, systems management, incident response, risk mitigation and business continuity.

• Knowledge of applicable regulatory requirements and industry standards, including SOC 2, ISO/IEC 27001 and the Management of Information Act.

• Demonstrated strategic planning, financial management and resource-allocation capabilities.

• Excellent communication and relationship-building skills.

• Demonstrated ability to think strategically, exercise sound judgment and solve complex problems across a broad technology, information management and security environment.

Equivalencies will be considered.

What success looks like in this role

• You create a clear and compelling technology vision that aligns people, investments and priorities with WorkplaceNL’s strategic direction.

• You build and motivate high-performing teams and create an environment that supports innovation, professional growth and continuous improvement.

• You balance security, reliability, client service and operational requirements when making complex technology decisions.

• You establish trusted relationships with business leaders, vendors and external partners.

• You communicate complex issues clearly and provide practical, evidence-informed advice that enables timely decisions and stakeholder support.

• You remain adaptable and resilient while helping the organization navigate emerging technologies, evolving security threats and significant organizational change.

We thank all candidates for their interest; however, only those selected for further consideration will be contacted.

For more information, please visit www.workplacenl.ca.

At WorkplaceNL, we focus on improving quality of life for the people of Newfoundland and Labrador through safe workplaces and support for our clients. We provide occupational health and safety education and help prevent workplace injury and illness. We also provide compensation and support to workers, and their employers, during recovery and return to work.